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GUJARAT STATE CONSUMER DISPUTES REDRESSAL COMMISSION, AHMEDABAD
* V. P. Patel (President Member), U. P. Jani (Member)
Deven Rasik Dagli v. Standard Chartered Bank
| Table of Content |
|---|
| 1. consumer complaints must be substantiated with accurate evidence. (Para 1 , 2) |
| 2. argument must be based on documentary evidence and legal provisions. (Para 6) |
| 3. deficiency in service can lead to compensation claims. (Para 9 , 10) |
| 4. court orders must comply with consumer protection laws. (Para 14) |
1. The complainant has filed the consumer complaint under S.17 of the Consumer Protection Act, 1986 (For short 'The Act') against the opponent bank claiming main relief in terms of para 23 which reads as under:
(a) Hon. Commission be please to order the opponent bank to pay to the complainant an amount of Rs. 40,00,000 (Rupees Forty lakh Only) with 12% running interest from 12.3.2012 till payment to the complainant.
(b) The opponent be ordered to take all necessary steps to get removed and get removed and deleted the 'DEFAULT STATUS' of the complainant from the records of CIBIL in the manner as if the such status was never reported to CIBIL.
(c) The opponent be restrained permanently from reporting periodically or otherwise to CIBIL or any other credit information company regarding any defaults or default status of the complainant in respect of both the credit cards stated
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