1. The above named complainant has filed this complaint under Clauses (c), (d),(g) and (r) of Sub-section (1) of S.2 read with S.12 and S.14 of The Consumer Protection Act, 1986 (herein after referred as "The Act or "Act) and prayed for the relief as under:
(a) Be pleased to direct the opponent to pay Rs. 25,00,000 with interest @ 12% p.a. from the date of repudiation, i.e. 30.1.2016
(b) Be pleased to direct the opponent to pay compensation in the sum of Rs. 50,000 for mental pain and harassment to the complainant.
(c) Be pleased to direct the opponent to pay a sum of Rs. 15,000 to complainant towards the cost of this litigation.
(d) Any other appropriate order may be passed looking to the facts and circumstances of the case.

2. The complainant is mother (legal heir) and nominee of deceased Kishor Govindbhai Makvana (herein after referred as "Life Assured or "DLA or "Proponent), who had availed life insurance policy known as "Aviva 1 Life from the opponent on payment of Rs. 3523 towards premium for sum assured Rs. 25,00,000 having premium paying term of 35 years. It is stated in complaint that policy was commenced on 24.7.2014 and was to mature on 24.7.2049. The complainant stat