HIGH COURT OF KERALA
C.S. DIAS, J
PHILIPS INDIA LIMITED – Appellant
Versus
DR. RANI B CHITTOOR – Respondent
OP(C) 938 2023
Consumer - Consumer Protection - Consumer Protection Act, 2019; Sections N/A - The court upheld the Commission's order rejecting the maintainability application for a complaint seeking compensation, highlighting the Act's self-contained nature and the necessity for pursuing statutory remedies.
Fact of the Case:
A complaint was filed seeking compensation of Rs.35,70,600 against several parties. The petitioners argued the complaint was not maintainable under the Consumer Protection Act, 2019 and sought a preliminary ruling, which the Commission dismissed.
Finding of the Court:
The court found that the Commission's decision to treat the maintainability of the complaint as a matter of evidence was not illegal or unsustainable. The court emphasized the presence of an alternative statutory remedy.
Issues: Whether the maintainability of the complaint under the Consumer Protection Act is a preliminary issue that should be decided before proceeding with the complaint.
Ratio Decidendi: The court reiterated that, given the self-contained nature of the Consumer Protection Act, the maintainability issue should not be decided prematurely and that alternative remedies must be pursued as per the Act.
Final Decision: The original petition is dismissed.
JUDGMENT
Aggrieved by Ext.P4 order passed in I.A No.47/2023 in C.C No.313/2020 by the District Consumer Disputes Redressal Commission, Malappuram (in short ‘Commission’), the opposite parties 1,3,4 and 9 in the complaint have filed the original petition. The respondents are the complainant and the opposite parties 2,5,6,7 & 8 in the complaint.
2. The relevant facts leading to Ext.P4 order are:
(i) The first respondent has filed Ext.P1 complaint before the Commission, against the petitioners and respondents 2 to 6, to realise an amount of Rs.35,70,600/-
as compensation.
(ii) The petitioners defence is that the complaint is not maintainable under the Consumer Protection Act, 2019 (in short ‘Act’). Therefore, they filed Ext.P3 application to consider the question of maintainability of the complaint as a preliminary issue. But the Commission, by the impugned Ext.P4 order, has rejected the application and has held that the question is a matter of evidence.
(iii) Ext.P4 is ex-facie illegal and unsustainable in law. Hence the original petition.
3. Heard; Sri.Rajit, the learned counsel appearing for the petitioners, on admission.
4. InCicily Kallarackal v. Vehicle Factory [ 2012 (8) SCC 524 ], the Hon’ble Supreme Court has held that the Consumer Protection Act is a self contained Code and the High Courts shall not entertain writ petitions filed under Article 226 of the Constitution of India, challenging orders passed under the Act, in view of the alternative statutory remedy available under the Act.
5. Furthermore, inOm Prakash Saini v. DCM Ltd and others [ (2010) 11 SCC 622 ], the Hon’ble Supreme Court has succinctly held that in view of the alternative remedy available to an aggrieved person under Section 21 of the Consumer Protection Act, 1986, the High Courts shall not interfere with orders passed under the Act, in exercise of its power of superintendence under Article 227 of the Constitution of India.
6. In the light of the emphatic declaration of law in the aforecited decisions, I am not inclined to entertain the original petition and interfere with Ext.P4 order passed by the Commission.
Resultantly, without prejudice to the right of the petitioners to work out their remedies, in accordance with law, the original petition is dismissed.
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