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KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION, THIRUVANANTHAPURAM
* K. Surendra Mohan (President), T. S. P. Moosath (Judicial Member), Ranjit R. (Member), Beena Kumari A. (Member), Radhakrishnan K. R. (Member)
H & R Johnson India Pvt. Ltd. v. Prajuwal Biswas
| Table of Content |
|---|
| 1. complaint filed alleging defective tiles. (Para 1 , 2 , 3) |
| 2. failure to resolve issues led to legal action. (Para 4 , 5 , 6) |
| 3. final conclusion and dismissal of the complaint. (Para 7 , 8) |
| 4. arguments presented regarding the nature of 'consumer'. (Para 10 , 11 , 12) |
| 5. determined consumer status and evidence assessment. (Para 13 , 18) |
1. This appeal is filed by the opposite parties in C.C. No. 84/2010 of the Consumer Disputes Redressal Forum, Wayanad, Kalpetta (hereinafter referred to as the District Forum for short). The appellants are aggrieved by the final order dated 27.5.2015 passed by the District Forum allowing the complaint and granting compensation. Both the appellants are held jointly and severally liable for an amount of Rs.1,12,265 with 15% interest from the date of complaint, an amount of Rs.50,000 fixed as the charges for laying new tiles at the resort of the complainant, a further amount of Rs.1,00,000 as compensation and Rs.25,000 as costs of the proceedings. All the amounts are to carry 15% interest.
2. The short facts necessary for our purpose are summarized hereunder. The respondent filed the complaint alleging that she was conducting a resort at
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