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IN THE HIGH COURT OF KERALA AT ERNAKULAM
MOHAMMED NIAS C.P., J
THE ASSISTANT EXECUTIVE ENGINEER, ELECTRICAL SUB DIVISION, KERALA STATE ELECTRICITY BOARD LIMITED, PALARIVATTOM, ERNAKULAM DISTRICT, PIN-682025 – Appellant
Versus
P.VISWANATHAN – Respondent
| Table of Content |
|---|
| 1. petitioners challenge the ombudsman's order on faulty meter billing. (Para 1 , 2) |
| 2. cgrf orders refund for excess charges post meter replacement. (Para 3 , 4) |
| 3. consumer seeks further restitution and adjustment. (Para 5) |
| 4. court upholds ombudsman's findings regarding meter fault regulations. (Para 6 , 7) |
| 5. the petition for a judicial review is denied. (Para 8) |
JUDGMENT
The petitioners, who are the Assistant Executive Engineer and the Assistant Engineer of the KSEB, challenge Ext.P4 order passed by the State Electricity Ombudsman, in an appeal preferred by the respondent herein.
2. The respondent is having a 3-phase domestic service connection bearing Consumer No.11898 under the Electrical Section, Kaloor, Ernakulam. The petitioner had complained on 13.04.2010 that there was an abnormal sound from the energy meter, that the meter was working at an excessively fast rate, even when the meter was switched off. The consumption recorded in the metre was more than 20000 units, and the matter was reported to the Section Office in writing on the same day.
3. The consumer approached the Central Grievance Redressal Forum (CGRF) alleging that he was charged for an average of 28
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