KERALA STATE ELECTRICITY REGULATORY COMMISSION
THIRUVANANTHAPURAM

NOTIFICATION

WHEREAS, the Kerala Electricity Supply Code, 2014 (hereinafter referred to as the Code) came in to force on the 1st April, 2014;

AND WHEREAS, the Commission has amended the Code to incorporate the provisions of Electricity (Rights of Consumers) Rules, 2020 notified by the Ministry of Power and as part of ease of doing busin

S.Regulation 1 Short title, extent and commencement.--

(1) This Code shall be called the Kerala Electricity Supply Code, 2014.

(2) This Code shall be applicable to,--

(i) all distribution licensees including deemed licensees and all consumers and users in the State of Kerala; and

(ii) all other persons and institutions who are exempted under Section 13 of the Act.

(3) It shall come into force with effect from the first day of April, 2014.

S.Regulation 3 Interpretations.--

(1) This Code shall be interpreted and implemented in accordance with and not at variance from the provisions of the Act and the Rules and Regulations made thereunder.

(2) Words, terms and expressions defined in the Electricity Act, 2003, as well as Rules made thereunder by the Central and Kerala State Government and in the Regulations issued by the Central Electricity Authority and the Central Commission and the Kerala State Electricity Regulatory Commission and used in this Code shall have and carry the same meanings as defined and assigned in the said Act, Rules and Regulations.

(3) In the interpretation of this code, unless the context otherwise requires:-

(a) words in the singular or plural term, as the case may be, shall also be deemed to include the plural or the singular term, respectively;

(b) references to any Statute, regulation or guideline shall be construed as including all statutory provisions consolidating, amending or r

S.Regulation 4 Duty to develop, maintain and extend the distribution system.--

(1) The distribution licensee shall develop and maintain an efficient, coordinated and economical system in his area of supply.

(2) The licensee is responsible for ensuring that its distribution system is upgraded, extended and strengthened to meet the demand for electricity in its area of supply.

(3) The licensee shall ensure that all electricity supply lines and equipment that are belonging to the licensee or under its control in the premises of the consumer, are in a safe condition and are fit in all respects for supplying energy and further the licensee shall take adequate precaution to avoid danger that may arise in such premises from such supply lines and equipment.

S.Regulation 5 Frequency of supply.--

The licensee shall supply energy at the system frequency of 50 Hertz and shall maintain the frequency within the frequency band as may be specified by the Central Electricity Authority in appropriate regulations or otherwise from time to time.

S.Regulation 7 Duty of licensee to maintain the specified voltage levels.--

The licensee shall not vary the voltage at the point of supply from the voltage levels as specified in Regulation 6, except with the written consent of the consumer or with the previous sanction of the Commission:Provided that variations in voltage at the point of supply within the limits specified hereunder is permissible without written consent of the consumer or the sanction of the Commission:

(i) six per cent on higher side and lower side in the case of low tension supply;

(ii) six per cent on the higher side or nine per cent on the lower side in the case of high tension supply; and

(iii) ten percent on the higher side or twelve and a half percent on the lower side in the case of extra-high tension supply:

Provided further that the above limits of variations in voltage levels shall be applicable till the Central Electricity Authority specifies a different set of limits.

S.Regulation 8 Supply voltages for different connected loads or contract demands.--

The supply voltage levels for different connected loads or contract demands for new connections or for gross connected load or contract demand consequent to revision of connected load or contract demand, shall be as follows:

S.Regulation 15 Wiring in the premises of the consumer.--

(1) The work of wiring at the premises of the consumer shall be carried out by a licensed electrical contractor and shall conform to the standards specified in the Central Electricity Authority (Measures relating to Safety and Electric Supply) Regulations, 2010, as amended from time to time and such other regulations relating to safety and standards of electrical supply.

(2) The materials used for wiring shall be of the standards laid down by the Bureau of Indian Standards or of any superior standards.

(3) The wiring in all high-rise buildings and its testing shall be in accordance with the provisions of Central Electricity Authority (Measures relating to Safety and Electric Supply) Regulations, 2010 as amended from time to time, and such other regulations relating to safety and standards of electrical supply.

(4) Approval from the Electrical Inspector shall be obtained for the electrical installations in the case of;

(i) HT or EHT servic


S.Regulation 18 Parallel operation of the generator of the consumer with the supply system of licensee.--

(1) In case a consumer desires to operate his generating plant synchronised to the grid, the consumer shall arrange to protect his installation from the disturbances, if any, in the distribution system of the licensee.

(2) The licensee shall not be liable for any damage caused to the plant, machinery or apparatus of the consumer on account of such parallel operation, or any other adverse consequence arising therefrom.

(3) For parallel operation with the grid, the consumer shall follow the provisions of the Kerala State Electricity Grid Code, 2005, the Central Electricity Authority (Technical Standards for Connectivity to the Grid) Regulations, 2007, the Central Electricity Regulatory Commission (Indian Electricity Grid Code) Regulations, 2010, and the Central Electricity Authority (Technical Standards for Connectivity of Distributed Generation Resources) Regulations, 2013, and shall pay to the licensee, the parallel operation charges (POC) as approved by th


S.Regulation 17 Installation of irrigation pump set.--

Connection or reconnection to a pump set shall be given only if the pump set conforms to the requirement of the Bureau of Energy Efficiency, and has the following requirements:--

(i) friction-less foot valve;

(ii) high density poly ethylene (HDPE) or better piping for suction and delivery;

(iii) ISI marked energy efficient mono block pump set;

(iv) capacitor of adequate rating for the motor.




S.Regulation 37 Expenditure for service line, plant etc., for providing supply.--

(1) The consumer shall bear the expenditure for the service line or of the plant or of both, provided exclusively for him by the licensee.

(2) The expenditure for line and plant mentioned in sub-regulation (1) above shall be determined as per the cost data approved by the Commission.




S.¹[Regulation 37A Power of licensee to give permission to an applicant for undertaking certain works.--

Notwithstanding anything contrary contained in regulations 27, 32, 36 and 37 the licensee may, on an application from the applicant for permission to undertake the works of electric line or plant or both by himself, allow him to procure materials and execute such work subject to the following conditions,-

i) The materials procured by the applicant for the construction of electric line or plant or both shall conform to the standards specified by the Bureau of Indian Standards or other relevant standards, if any, specified;

ii) The materials shall be procured with the approval of the officer of the licensee, who is competent to sanction the estimate and the warranty for the materials if any shall be ensured by the applicant as stipulated by the licensee;

iii) The work shall be got executed by a duly licensed electrical contractor ensuring safety and standards as specified by the Central Electricity Authority.

iv) Approval if any required from the Electrica


S.Regulation 38 Publication of the conditions for grant of connection.--

(1) The licensee shall prominently display on its website and wherever feasible in its offices, the conditions for grant of connection, the updated status of applications for new connections in the jurisdiction of that office, detailed procedure for grant of new connection, the amount of security to be deposited and other costs to be paid by the applicant and the complete list of documents required to be furnished along with applications.

(2) All these details shall be made available in English and in Malayalam wherever possible.

(3) No document which has not been included in the list so displayed as per sub-regulation (1) above, shall normally be required for processing application forms for new connection:

Provided that the licensee may, for reasons to be communicated in writing to the applicant or consumer, call for additional details or documents if found necessary for processing the application.




S.Regulation 39 Restriction to supply of electricity to prohibited area or premises.--

Supply of electricity to an area or colony or building or any premises shall not be granted by the licensee, if any Court or the Government or any other competent authority has issued an order restraining or prohibiting such grant of supply of electricity.




S.Regulation 40 Recovery of arrears relating to the previous consumer.--

(1) The arrears of electricity charges and other liabilities if any, in the accounts of the previous consumer of any premises shall be recovered from such previous consumer of the premises, with whom the licensee has executed the service connection agreement, and not from the purchaser or lessee or occupier of the premises.

(2) The licensee shall, on disconnection of supply and dismantling of the service connection on account of arrears of electricity charges, determine the agreement with such consumer and shall forthwith initiate legal proceedings for recovery of arrears of electricity charges and other liabilities from such consumer and shall obtain necessary interim or final orders from the appropriate legal forum:

Provided that the amount of arrears of electricity charges and other liabilities finally recoverable from the consumer and the modus of recovery shall be in accordance with such interim or final orders of the appropriate legal forum.

(3) If a purc


S.Regulation 41 Transfer of service connection and continuance of supply of electricity to the premises with arrears of electricity charges.--

(1) The service connection shall be transferred and supply of electricity shall be continued to the premises with arrears of electricity charges and other liabilities, only if:--

 (a) the consumer agrees to transfer the service connection along with the security deposit as well as the liability of arrears of electricity charges and other liabilities if any, to the transferee; and

 (b) the transferee agrees to take over from the consumer, the service connection along with the security deposit as well as the liability of arrears of electricity charges and other liabilities if any.

(2) A consumer, who at any time, during the currency of the agreement, proposes to transfer the ownership or possession of the premises by sale or by lease or by any other means of transfer, in whole or in part of the premises or the business to which supply of electricity is given or has been contracted for, shall submit to the licensee, an application, at least one month in a


S.Regulation 42 Supply of electricity to divided premises.--

(1) Where a premises has been divided on partition among the co-owners or successors in interest, outstanding dues for the energy supplied to such premises before partition, if any, shall be realised in terms of such partition or in terms of the agreement arrived at by the successors in interest after such partition.

(2) A new connection to any portion of such divided premises shall be given only after the outstanding dues in respect of the undivided premises is duly paid by any one or more of its co-owners or successors in interest and in such cases, the service connection shall be given on out of turn priority.




S.Regulation 43 Supply of electricity in the case of reconstruction of existing premises.--

(1) In case of demolition and reconstruction of the entire premises or building, the existing service shall be dismantled and the agreement shall be determined and terminated after realising all dues payable to the licensee.

(2) The security deposit shall be duly refunded to the consumer by the licensee after adjusting outstanding dues if any.

(3) Temporary supply of electricity from existing connection shall not be allowed for construction purpose in such cases.

(4) A new temporary connection shall be availed for the construction if necessary and a new service connection shall be availed for the reconstructed building after clearing all dues in respect of the old premises.

(5) The sub-regulations (1) to (4) above shall not be applicable in the case of extension or renovation of the existing building or in the case of reconstruction of residential building of any consumer belonging to below poverty line (BPL) category.




S.Regulation 44 Proof of identity of the applicant.--

The licensee shall accept any of the following documents as proof of identity of any individual:--

 (i) electoral identity card;

 (ii) passport;

 (iii) driving licence;

 (iv) ration card;

 (v) photo identity card issued by any Government agency;

 (vi) PAN card;

 (vii) Aadhar card/National Population Register (NPR) card;

 (viii) photo identify certificate from Village Panchayat or Municipality or Municipal Corporation.




S.Regulation 45 Proof of ownership or occupancy of the premises.--

(1) The licensee shall accept any of the following documents as proof of ownership or occupancy of premises:--

 (i) certified copy of title deed or lease agreement;

 (ii) letter of authorisation from the Punja/Kole Special Officer in the case of agricultural connections for dewatering;

 (iii) ownership certificate from Municipal Corporation or Municipality or Panchayat or Township in the case of buildings;

 (iv) ownership certificate issued by competent revenue authority in the case of land;

 (v) letter of allotment in the case of industrial estates or industrial parks or Special Economic Zones;

 (vi) possession certificate from Revenue authorities.

(2) An applicant who is not an owner but an occupier of the premises, shall furnish a No Objection Certificate from the owner of the premises along with any one of the documents listed at Clauses (i) to (vi) in sub-regulation (1)


S.Regulation 46 Proof of present address.--

The licensee shall accept any one of the following documents as proof of present address for communication:--

 (i) electoral identity card;

 (ii) passport;

 (iii) Aadhar/National Population Register (NPR) card;

 (iv) ration card;

 (v) photo identity card issued by any Government agency;

 (v) photo identity card issued by any Government agency;

 (vi) occupancy certificate from Municipal Corporation/Municipality/Panchayat;

 (vii) most recent water or telephone or electricity or gas connection bill;

 (viii) Income Tax assessment order.




S.Regulation 47 Right of way for placing line, acquisition of land for sub-station and clearing objections to placing lines and plant.--

(1) Obtaining right of way for placing line and acquiring land for construction of sub-station in accordance with the rules issued by the Government of Kerala, shall be the responsibility of the licensee.

(2) The licensee shall follow the rules issued by the Government of Kerala in accordance with Section 67 and Section 164 of the Act, in the case of obtaining right-of-way, paying compensation to the affected parties, clearing the objection to work involving private property crossing etc.

(3) If the owner of the property to be crossed by the proposed line, objects to the carrying out of the work, action shall be taken by the licensee to clear the objection as per the rules issued by the Government of Kerala, as provided in Section 67 and Section 164 of the Act or any other law for the time being in force.




S.Regulation 48 Protected load.--

The licensee may grant protected load status in exceptional cases to essential services as specified in the agreement and to those consumers, who have opted for continuous use of power, on the following terms and conditions:

 (i) Protected load shall be sanctioned only to such consumers, who are given supply through a dedicated feeder at 11 kV and above emanating from a grid sub-station;

 (ii) The consumer availing the facility of protected load shall not be subjected to scheduled power cut or load shedding imposed from time to time by the licensee; but may be subjected to any emergency load shedding as ordered by the State Load Despatch Centre (SLDC) or other competent agency;

 (iii) During the period of scheduled power cut, the consumer with protected load status shall not exceed the sanctioned protected load;

 (iv) If the supply has to be shut down for scheduled maintenance or repairs of the electric line or plant of the licensee,


S.Regulation 49 Electricity connection to high-rise building, colony and to residential, commercial or industrial complex.--

(1) The expenditure for modification, upgradation and uprating of the distribution system of the licensee executed, if any, exclusively for giving connection shall be realised from the applicants in the following cases:--

 (a) colony developed by development authority or private builder or promoter or developer with a total load demand more than one megawatt (MW);

 (b) domestic or commercial or industrial complex with multiple consumers with a total load demand more than one megawatt (MW);

 (c) high-rise buildings, irrespective of the load demand;

 (d) a single consumer with a load demand above one MW.

¹[(2) The total connected load of such colony or residential complex or commercial complex or high rise building shall for the purpose of this regulation be the estimated connected load as per the scheme approved by the Electrical Inspector or certified by an Architect or a Licensed Engineer or


S.Regulation 50 Norms for determination of load in case of multi-storeyed buildings or colonies or domestic, commercial or industrial complexes.--

(1) In the case of multi-storeyed buildings or colonies or domestic, commercial or industrial complexes, the licensee shall estimate the load as per the following norms:



(i)	For domestic loads	500 watt per 10 square metre of the 1[plinth area constructed]
(ii)	For commercial loads	2[1000 watt per 10 square metre of the plinth area constructed]
(iii)	For lift, water lifting pump, streetlight if any, corridor/campus lighting and other common facilities

S.Regulation 51 Submission of progress report on new connections, disconnection, reconnection, theft etc., to the Commission.--

The licensee shall monitor the progress of new connection, additional load, billing, metering, disconnection, reconnection and theft on a monthly basis and submit reports to the Commission, every quarter, mentioning the performance standards achieved, violation of code in each category, penalty levied etc.:

Provided that report relating to a quarter shall be submitted to the Commission during the first month of the next quarter.




S.Regulation 52 Supply of electricity to be given only at one point for same purpose at the same voltage level in a single premises.--

Supply shall be given only at one point for same purpose at the same voltage level in a single premises.




S.Regulation 53 Energisation of HT and EHT connections only after approval from the Electrical Inspector.--

The installations in the premises of HT and EHT consumers shall be energised only after getting the energisation approval from the Electrical Inspector.




S.Regulation 54 Space for installation of service line, meter and other equipment.--

The consumer shall provide free of charge, the space of requisite dimensions at convenient location as mutually agreed between the consumer and the licensee, for erection and installation of transformer, switch gear, meter, other equipment and that part of service line within his premises, up to the point of supply. 




S.Regulation 55 Restriction on re-sale of electricity.--

No person shall sell the energy supplied to him by the licensee to any other person, firm or to other premises unless he holds a suitable sanction or licence for distribution and sale of energy issued by the Commission or has been exempted by the Commission from holding such licence for sale.




S.Regulation 56 Single point supply and sharing of electricity charges.--

(1) The licensee may give single point supply to the following premises with multiple beneficiaries subject to the conditions specified in the sub-regulations hereunder:--

 (i) multi-storeyed buildings;

 (ii) colony developed by any development authority or private builder or promoter or developer;

 (iii) domestic, commercial or industrial complex;

 (iv) residential complex constructed by any employer for his employees or by a Panchayat or a cooperative society or a registered association of beneficiaries.

(2) The development authority or promoter or builder or developer or Panchayat or cooperative society or registered association of beneficiaries shall submit an application to the licensee for availing single point supply with a detailed project report (DPR) on the scheme for giving supply to all beneficiaries and such other necessary particulars.

(3) The development authority or promoter or builder or developer or Pan


S.Regulation 57 Distribution of electricity through franchisee.--

(1) A licensee may undertake distribution of electricity in a designated area within its area of supply, through a franchisee who may be an individual or a body of individuals whether incorporated or not, or a company or a body corporate or an association or an artificial juridical person.

(2) The distribution licensee shall be responsible to the consumer for all matters relating to the distribution of electricity through such franchisee in its area of supply.

(3) The franchisee shall, on behalf of the licensee, perform such duties and functions as are assigned to him by the licensee with regard to distribution of electricity in the designated area.




S.Regulation 58 Withdrawal of application.--

(1) If any person after applying for supply of electricity with the licensee withdraws his application or refuses to take supply, the application shall stand lapsed and the applicant shall be informed accordingly.

(2) The amount of security paid if any with interest at bank rate as on the date of furnishing such deposit and the unspent portion of the amount paid towards expenditure for providing electric line or electric plant shall be refunded by the licensee to the applicant:

Provided that the installation or part thereof constructed out of the amount deposited by the applicant shall, on withdrawal of the application by the applicant, become the property of the licensee and the applicant shall have no claim whatsoever on such assets:

Provided further that, the licensee shall as soon as may be, take steps to utilise such assets which shall be accounted as the assets created out of contribution by consumers.




S.Regulation 59 Delay on the part of applicant to take supply.--

(1) Where the licensee has completed the work required for providing supply of electricity to an applicant and the installation of the applicant is not ready to receive supply, the licensee shall serve on the applicant a notice directing him to take supply within sixty days of service of the notice in the case of LT consumers and within ninety days of service of notice in the case of HT and EHT consumers and intimating him that the application will be treated as withdrawn if he fails to respond to the notice within the notice period.

(2) If the applicant fails to respond to the notice within the notice period, his application may be treated as withdrawn and further steps taken in accordance with Regulation 58 of the Code.

(3) If the applicant requests for extension of time for availing supply, the licensee may extend the time if the reasons are genuine in the opinion of the licensee.




S.Regulation 60 Failure of the applicant to avail supply due to reasons beyond his control.--

If the applicant fails to avail supply due to reasons beyond his control such as natural calamity, order of a Court or of any other competent authority, public resistance and change in law, the applicant shall not be liable to pay any compensation or charges to the licensee on account of such failure to avail supply of electricity.




S.Regulation 61 Demand side management.--

It shall be the duty of every consumer to stop wastage and inefficient use of electricity and to extend necessary cooperation to the licensee in implementation of the programme that may be launched by the licensee for demand side management.




S.Regulation 62 Standards of performance.--

Standards of performance of the licensee shall be in accordance with the provisions of Kerala State Electricity Regulatory Commission (Licensees' Standards of Performance) Regulations, 2006, as amended from time to time.




S.Regulation 63 Exemption from timelines and standards of performance.--

(1) The time lines and standards of performance as specified in this Code shall remain suspended during force majeure conditions such as war, mutiny, civil commotion, riot, flood, cyclone, earthquake, fire, lightning, lockout, strike etc., affecting the installations and activities of the licensee.

(2) Non-compliance of the time lines and standards of performance due to reasons in sub-regulation (1) above shall not be treated as a violation and the licensee shall not be required to pay any compensation to affected consumer on account of such non-compliance.

(3) The licensee shall not be required to pay any compensation to affected consumer on account of any non-compliance with the time lines and standards of performance if such non-compliance is due to any failure in the transmission system of the State Transmission Utility or Central Transmission Utility or grid failure or on account of instructions given by State Load Despatch Centre, over which the distribution lic


S.Regulation 64 Extension, alteration and renovation of installation.--

(1) If the consumer, at any time, after the supply of electricity has been commenced, proposes to extend, alter or renovate his installation on a temporary or permanent basis or in any way alter the position of his wiring therein, he shall request the licensee and obtain approval for the scheme:

Provided that, this sub-regulation shall not apply to:--

 (i) any domestic consumer availing single phase connection if his total connected load after such extension, alteration or renovation is of and below five kilowatt (kW); and

 (ii) any domestic consumer availing three phase connection if his total connected load after such extension, alteration or renovation is of and below ten kilowatt (kW).

(2) The extension, alteration or renovation of the installation shall be done through a licensed electrical contractor and the test cum completion report of installation of consumer along with the necessary documents and charges payable, if any, shal


S.Regulation 65 Accident at the installation of the consumer.--

(1) If any electrical accident; fatal, serious or minor, occurs within the installation of the consumer or from the service line to his installation, the same shall immediately be reported to the licensee and the Electrical Inspector.

(2) In the event of any defect or leakage of energy being detected in the installation of the consumer or in any apparatus connected to it, the same shall be disconnected forthwith and the incident intimated to the licensee and the Electrical Inspector.

(3) The licensee may disconnect the supply until the defects are rectified, giving simultaneous intimation to the consumer and the Electrical Inspector.

(4) The installation of the consumer shall be reconnected by the licensee only with the approval of the Electrical Inspector.




S.Regulation 66 Damage to the equipment of the licensee at the premises of the consumer.--

(1) The equipment of the licensee such as meter, meter boards, service mains, circuit breakers, load limiters etc., shall not be handled or removed by the consumer or his employee or any other person who is acting on his behalf or any person who is not a person duly authorised by the licensee.

(2) The seals, which are fixed on the meter, metering equipment, load limiter and other apparatus of the licensee, shall, on no account be tampered with, damaged, broken or destroyed.

(3) The responsibility for the safe custody of the equipment of the licensee and the seals on the meter and associated equipment within the premises of the consumer shall be on the consumer.

(4) In the event of any damage caused to the equipment of the licensee in the premises of the consumer by reason of any act, neglect or default of the consumer or his employee or any other person acting on his behalf, the cost thereof as claimed by the licensee shall be paid by the consumer on demand by t


S.Regulation 67 Security for supply of electricity.--

(1) A distribution licensee may require any person who applies for supply of electricity to his premises to provide security:--

 (a) in respect of electricity supplied; and

 (b) in respect of any electric line or electrical plant or electric meter provided for supplying electricity.

(2) The licensee shall demand security deposit only at the rates approved by the Commission.

(3) The person who applies for supply of electricity shall deposit with the licensee such amount of security deposit as demanded by the licensee as per sub-regulation (2) above.

(4) If any person refuses to give such security, the licensee may refuse to give supply of electricity or to provide line, plant or meter, as the case may be.

(5) Where any person has not given such security as per sub-regulation (1) above or the security given by any person has become invalid or insufficient, the distribution licensee may, by notice, require that person, within thirty d


S.Regulation 68 Security deposit for meter and meter rent.--

(1) The licensee may also require a consumer to pay security for the price of the meter, unless the consumer elects to purchase the meter.
(2) The licensee may charge a rent for the meter provided by it as per the rates approved by the Commission.




S.Regulation 69 Calculation of security deposit.--

(1) The amount of security deposit for the supply of electricity to be levied on different categories of consumers, while sanctioning new connections, shall be calculated as per the methodology given in Annexure-3 to the Code.

(2) In case of enhancement of load, only additional security to cover the additional consumption, estimated as per the methodology given, need be deposited by the consumer.

(3) For consumers who have opted for availing phased contract demand, revision of security deposit for the existing load shall be based on actual consumption in the previous financial year and security deposit for additional load sanctioned during the year shall be estimated on the basis of the methodology given in Annexure-3 to the Code.




S.Regulation 70 Remittance of security deposit.--

The consumer shall remit the security in cash or by cheque or by demand draft or by any other form of remittance as approved by the licensee:

Provided that fifty percent of the amount of security deposit in the case of HT and EHT consumers may be furnished in the form of bank guarantee issued by any Scheduled Bank to the satisfaction of the licensee:

Provided further that the consumer shall keep such bank guarantee alive throughout the period during which he avails supply of electricity.




S.Regulation 71 Refund of security deposit.--

(1) The security deposit shall be refunded to the consumer on termination of the agreement within thirty days after the settlement of all dues payable to the licensee.

(2) In the case of delay, interest at bank rate on the first of April of that year shall be payable to the consumer.

(3) The consumer is entitled to get an account closing statement relating to the security deposit.




S.Regulation 72 Interest on security deposit.--

(1) The licensee shall pay to the consumer, interest on the security deposit furnished by him at the bank rate prevailing on the first of April of that year and it shall be payable annually with effect from date of such deposit.

(2) The interest accrued during the financial year shall be adjusted in the energy bill of the consumer during the first quarter of the ensuing financial year.

¹[(3)  If the adjustment of interest is delayed, interest at 12% per annum based on the actual number of days of delay from due date, upto a period of 30 days and thereafter at the rate of 18% per annum for the entire period of default from due date.]




S.Regulation 73 Review of security deposit.--

(1) During the first quarter of the financial year, the licensee shall review the consumption pattern of the consumer from April to March of the previous year, for assessing the adequacy of the security deposit.

(2) The consumer is required to maintain a security deposit as specified in sub-regulation (6) of Regulation 67 of the Code, where 'average monthly bill' ⁴[amount shall be calculated based on the average monthly consumption of the previous financial year and the prevailing tariff as on the date of demand of security deposit]

(3) If on review, it is found that the security deposit available with the licensee is more than what is required, the excess amount shall be refunded to the consumer and such refund of security to the consumer by the licensee, as and when arises, shall be made without any other formalities, by way of adjustment in a maximum of two ensuing electricity bills.

(4) Based on the review, the licensee may demand for additional


S.Regulation 74 Security deposit to be shown in the electricity bill.--

The security deposit available with the licensee in respect of each consumer shall be shown in the bill issued to the consumer.




S.Regulation 75 Submission of application form for new service connection.--

(1) The applicant for new low tension connection shall apply for it in the format as specified in Annexure-4 and the applicant for new high tension or extra high tension connection shall apply for it in the format specified in Annexure-5.

(2) If the applicant is a company, trust, educational institution, Government department or similar institution, the application form, signed by a competent officer duly authorised for this purpose, shall be submitted along with the relevant resolution or authorisation letter of the institution concerned and the proof of his identity.

(3) In the case of a partnership firm, the applicant shall submit along with the application form an attested copy of the partnership deed and an authorisation in the name of the applicant for signing the application form and service connection agreement.

(4) In the case of public or private limited company, the applicant shall submit along with the application form an attested copy of the Memoran


S.Regulation 76 Processing application for new service connection.--

(1) On receipt of application form for new service connection, the licensee shall verify the application form along with enclosed documents, and if found deficient prima facie, shall issue a written intimation on the spot as far as possible, regarding the deficiencies in the application form.

(2) If the application form is complete, the licensee shall acknowledge its receipt on the spot.

(3) The licensee shall maintain a database of all application forms received, in a register namely application register to be maintained for this purpose.

(4) Each application form shall be allotted a unique application number serially in the order in which it is received.

(5) The licensee shall keep the database and the application register updated with stage wise status of disposal of each application.

(6) The licensee shall deal with application forms in each category on the broad principle of "first come; first served" basis as per serial priority in the applic


S.Regulation 77 Inspection of the premises of the applicant by the licensee.--

(1) The licensee shall, at the time of receipt of application form with the application fee, stipulate a date for inspection of the premises of the applicant in consultation with the applicant, under written acknowledgment.

(2) The date of inspection shall be scheduled within five working days from the date of receipt of application form.

(3) If the applicant wishes, he can get the inspection scheduled on a holiday for the licensee or a day specified by the consumer, on payment of an inspection fee approved by the Commission in the Schedule of Miscellaneous Charges as per schedule 1 to the Code.

(4) On the appointed date for inspection, the licensee shall inspect and test, in the presence of the applicant or his authorised representative and the concerned licensed electrical contractor, the installation of the applicant and shall maintain a record of test results in the format given in the Annexure-6 as required of him under the provisions of the Central Electr


S.Regulation 78 Rectification of defects found in the inspection.--

(1) If on inspection, the licensee finds any defect in the installation of the applicant, the licensee shall intimate, in the format given at Annexure-6 of the Code, the defects to the applicant on the spot under proper acknowledgement.

(2) The applicant shall get all the defects rectified within ten days from the date of receipt of the intimation of defects as specified in sub-regulation (1) above and inform the licensee in writing under acknowledgement.

(3) In case the applicant fails to rectify such defects or fails to inform the licensee about the rectification of defects, the application form shall be kept in abeyance and the applicant will lose his priority:

Provided that the licensee may grant additional time to the applicant for completion of the works without any defects, in case the applicant submits a written request for the same, within ten days from the date of receipt of intimation regarding defects.




S.Regulation 79 Re-inspection of the premises after rectification of defects.--

(1) On receipt of information from the applicant about the rectification of defects, the licensee shall on the spot stipulate a date for re-inspection of the premises of the applicant in consultation with the applicant, under written acknowledgment and the re-inspection shall generally be conducted within five working days.

(2) If on re-inspection, the defects pointed out earlier are found to persist, the licensee shall again record the facts in the format given in Annexure-6 to the Code and the application form shall then stand lapsed.

(3) The applicant shall be informed of the result in writing under acknowledgement with copy of the report on re-inspection.




S.Regulation 80 Redressal of grievance on the inspection report.--

(1) If any applicant is aggrieved by the action of the licensee in this regard, the applicant may appeal to the next higher officer or an officer designated by the licensee for this purpose.

(2) If the applicant is aggrieved on the decision of the appellate officer also, he may prefer a petition before the Consumer Grievance Redressal Forum (CGRF) established by the licensee under the provisions of the Act.




S.Regulation 81 Sanction of load and issuance of demand note.--

If no defect is found on inspection or the defects noticed earlier are found on re-inspection, to have been rectified, the licensee shall sanction the load determined in accordance with Annexure-7 to the Code or the load applied for, whichever is higher, and issue within the timeline specified below, a demand note to the applicant under acknowledgment, intimating him to remit the recoverable expenditure and security deposit:--



Table I - Timeline for issue of demand note

If extension of distribution mains is not required	within seven days from the date of receipt of application form.
If extension of distribution mains is required
(a) In case of LT service connections	within fifteen days from the date of receipt of application form

S.Regulation 82 Demand note to be prepared as per cost data approved by the Commission.--

(1) The demand note shall be prepared as per the provisions of this Code and on the basis of cost data approved by the Commission, from time to time.

(2) The demand note shall be valid for the period mentioned in it, subject to a minimum of two months from the date of issue of the demand note.

(3) The demand note shall contain the following details:

 (i) particulars of entire works to be undertaken for providing electricity supply applied for and the items of works for which the applicant has to bear the expenditure;

 (ii) amount to be remitted by the applicant as estimated at the rates in cost data approved by the Commission;

 (iii) amount of security deposit as specified in Annexure-3 to this Code;

 (iv) the cost estimate shall include the cost of service line and terminal arrangements at the premises of the applicant, but shall not include the cost of meter.




S.Regulation 83 Payment of expenditure as per demand note.--

(1) The applicant shall make the payment within fifteen days of receipt of demand note, failing which the application shall stand lapsed and the applicant shall be informed accordingly in writing under acknowledgement:

Provided that the licensee may grant enlargement of time to the applicant for payment of charges in case the applicant submits within fifteen days of the receipt of demand note, a written request for such enlargement of time.

(2) On actual execution of the works, if it is found that additional items of works in excess of those provided in the demand note, are required to give connection to the applicant, the expenditure for such items of additional work at the rates in the cost data approved by the Commission shall be remitted by the applicant.

(3) On actual execution of the works, if it is found that certain items of works as provided in the demand note, are not required to give connection to the applicant, the expenditure for such items of works


S.Regulation 84 Obligation of the licensee to energise connection.--

(1)The obligation of the licensee to energise the connection shall arise only after receipt of full payment as per the demand note.

(2) Before energising any connection, the licensee shall make sure that the applicant has complied with all requirements regarding safety and standards as per the law in force and that the approval for energisation is obtained from the Electrical Inspector and such other statutory authorities wherever necessary.




S.Regulation 85 Timelines for releasing and energising new connections.--

(1) The overall timeline for releasing new electricity connection, from the date of receipt of completed application and all the payments as per the demand note, shall be as specified hereunder in the cases where supply can be provided without any extension or augmentation to the existing distribution system:--



	Particulars	Maximum time
a	Inspection of the premises of the applicant and preparation of the cost estimates, and issuance of demand note including security deposit

S.Regulation 86 Failure to comply with the time line.--

(1) If any licensee fails to comply with the time frame stipulated under Regulation 85 he shall be liable to pay penalty as may be determined by the Commission in accordance with sub-section (3) of Section 43 of the Act.

(2) The liability of the licensee to pay penalty under this regulation shall be without prejudice to the liability to pay compensation to the affected person as per the regulation notified under sub-section (2) of Section 57 of the Act.

(3) The licensee shall not be held responsible for delay, if any, in extending supply if the same is on account of problems relating to right of way or acquisition of land or court order or any delay on account of causes or force majeure conditions, over which the licensee has no reasonable control.




S.Regulation 87 Priority and waiting list of applicants.--

(1) The licensee shall allot to the applicant a unique application number on the basis of registration.

(2) The applicants shall be granted connections in the order of receipt of their application, subject to the time line specified in Regulation 85:

Provided that the Chief Executive Officer or any officer immediately below him and duly authorised by him may, for good and sufficient reasons to be recorded in writing, grant out of turn priority to provide service connection to an applicant for domestic connection in exceptionally emergent cases.

(3) Information on waiting list of applicants, their current status, number up to which connections stand released etc., updated on regular intervals, shall be maintained at centralised customer service centres and published in the website of the licensee and shall also be displayed on the notice board, kept at a prominent place in the local office of the licensee.




S.Regulation 88 Procedure for providing temporary connection.--

(1) The licensee shall give temporary connection for bona fide purposes in places where the distributing mains of the licensee are in existence:

Provided that temporary connection will be given only in the cases of low tension and high tension categories:

Provided further that the applicant for temporary connection shall produce, along with his application, No Objection Certificate (NOC) or permit from local authority and from the Electrical Inspector or from such other competent authorities, as the case may be, in case such NOC or permit is required for the activity for which connection is applied for:

Provided also that, in case any permit or NOC is withdrawn by the competent authority after energisation of connection, the supply shall be disconnected forthwith under intimation to the consumer and shall be reconnected only after the permit or NOC is restored.

(2) Temporary connection shall not ordinarily be granted for a period exceeding one year.
<


S.Regulation 89 Procedure for supply of electricity to seasonal loads for agricultural purpose.--

(1) Supply of electricity shall be given to seasonal loads for agricultural purpose namely Punja/Kole cultivation, sugar cane cultivation, dewatering, irrigation etc., where the distributing mains of the licensee are in existence.

(2) The beneficiary of such supply of electricity shall submit the application for connection in the local office of the licensee at least five days before the proposed date of availing supply of electricity.

Explanation.-- Beneficiary of supply of electricity to seasonal loads for agricultural purpose shall include farmers cooperatives, neighbourhood groups, societies and such other association of farmers.

(3) The application for supply of electricity to seasonal loads for agricultural purpose shall be accompanied by a letter issued by Punja Special Officer or such other competent officer duly authorised by Government in Agriculture Department, authorising the beneficiary or his representative to undertake the agriculture acti


S.Regulation 90 Procedure for modification or change in existing connections.--

(1) The applicant shall apply for modification or change in the existing connection in the forms as stipulated hereunder:



Sl. No.	Purpose	Application form
i	application for the change in name of the registered consumer due to change in the ownership or occupancy	Annexure-8
ii

S.Regulation 91 Transfer of service connection.--

(1) The consumer shall not, without prior consent in writing of the distribution licensee, assign, transfer or part with the benefit of the service connection agreement executed with the distribution licensee, or part with or create any partial or separate interest thereunder in any manner.

(2) The service connection may be transferred to another person on transfer of ownership or occupancy of the premises, by filing an application in the format specified in Annexure-8 along with the required documents in support of the request:

Provided that such transfer shall not entitle the applicant to require shifting of the connection from the present premises.

(3) The transferee shall pay the required security and execute a fresh service connection agreement.

(4)The licensee shall process applications relating to change of name of the consumer due to change in ownership or occupancy of the premises in accordance with the procedure detailed below:--

 (


S.Regulation 92 Re-assessment of connected load by the licensee at the time of transfer of service connection.--

The licensee may re-assess the connected load of the consumer at the time of transfer of service connection and realise consequential additional charges if any from the consumer or reclassify the consumer into a different category depending on the connected load.




S.Regulation 93 Procedure for conversion of service.--

(1) The applicant shall apply for conversion of the nature of his existing connection in the format given in Annexure-10 to the Code.

(2) The licensee shall process the application form in accordance with the provisions of this Code.

(3) For site inspection as well as issuance and payment of demand note for the estimated expenditure for works, both the licensee and applicant shall follow mutatis mutandis the procedure and timelines as laid down in regulations 77 to 83 of the Code.

(4) After payment of requisite expenditure by the applicant, the licensee shall complete the work for the conversion of existing service from low tension (LT) to high tension (HT) or vice-versa, and from single-phase to three-phase or vice-versa, within the following time limits:--

(i) conversion from LT single phase to LT three phase or vice-versa

S.Regulation 94 Procedure for shifting of meter or service line within the premises of the consumer.--

(1) The consumer shall apply for shifting the meter within the existing premises or for deviation of existing service lines within his property, in the format specified in Annexure-10 to the Code.

(2) The licensee shall process the application in accordance with the provisions of the Code.

(3) For site inspection as well as issuance and payment of demand note for the estimated expenditure for works, both the licensee and applicant shall follow mutatis mutandis, the procedure and timelines as laid down in Regulations 77 to 83 of the Code.

(4) The following time schedule shall be observed for completing the works from the date of payment of expenditure:--



Sl. No.

Purpose

Tim

S.Regulation 95 Procedure for shifting electric line or electrical plant of the licensee.--

(1) The owner of the land or his successor in-interest who has given right of way for the construction of an existing electric line or electrical plant over, under, along, across, in or upon the said land, may apply for shifting the electric line or electrical plant to any other portion of his land for genuine purposes.

(2) The application for shifting the electric line or electrical plant shall be submitted in the local office of the licensee.

(3) On receipt of the application the licensee shall inspect the site and assess the technical feasibility of the proposed shifting.

(4) The application for shifting an electric line or electrical plant shall be granted only if:--

 (a) the proposed shifting is technically feasible; and

 (b) the owner of the land or his successor in-interest gives consent in writing to shift the electric line or electrical plant to any other portion of his land or to any other land owned by him; or any alternate ri


S.Regulation 96 Dismantling and removal of electric line or electrical plant which are not in use.--

(1) The licensee shall dismantle and remove electric line or electrical plant constructed over, under, along, across, in or upon any land if the said electric line or electrical plant is not in use continuously for a period of one year or more.

(2) Such electric line or electrical plant shall be dismantled and removed by the officer in charge of the local office of the licensee within a period of three months from the date of completion of one year as mentioned in sub-regulation (1).

(3) If the licensee has constructed alternate overhead electric line or underground cable or electrical plant to replace any existing electric line or electrical plant, such existing electric line or electrical plant which has consequently become redundant shall be removed by the officer-in-charge of the local office of the licensee within a period of three months from the date of commissioning of such alternate overhead electric line or underground cable or electrical plant.

(4) T


S.Regulation 97 Suo motu reclassification of consumer category by the licensee.--

(1) If it is found that a consumer has been wrongly classified in a particular category or the purpose of supply as mentioned in the agreement has changed or the consumption of power has exceeded the limit of that category as per the tariff order of the Commission or the category has changed consequent to a revision of tariff order, the licensee may suo motu reclassify the consumer under appropriate category.

(2) The consumer shall be informed of the proposed reclassification through a notice with a notice period of thirty days to file objections, if any.

(3) The licensee after due consideration of the reply of the consumer, if any, may reclassify the consumer appropriately.

¹[(4)  Arrear or excess charges shall be determined based on the actual period of re classification or a period of twelve months whichever is lesser]

¹[(5)  twelve monthly installments for the payment of the arrear charges determined under sub-regulati


S.Regulation 98 Reclassification of consumer category on the request of the consumer.--

(1) If a consumer wishes to change his consumer category, he shall submit an application to the licensee in the format given in Annexure-10 to the Code and the licensee shall process the application as per the relevant provisions of the Code.

(2) The licensee shall conduct site inspection within seven days from the receipt of application and record the meter reading at the time of inspection.

(3) If on inspection, the request of the consumer for reclassification is found genuine, change of category shall be made effective from the date of inspection and a written communication shall be sent to the consumer to this effect within fifteen days of inspection.

(4) Arrear or excess charges if any shall be determined based on the actual period of wrong classification and the account of the consumer shall be adjusted accordingly.

(5) If the actual period of wrong classification cannot be ascertained reasonably, the period shall be limited to a period of twelve m


S.Regulation 99 Enhancement of connected load or contract demand.--

(1) Consumer shall apply to the licensee for enhancement of contract demand in case of consumers under demand based tariff and of connected load in the case of others, in the form specified in Annexure-11 to the Code and the licensee shall process the application form in accordance with the relevant provisions of the Code.

(2) For site inspection as well as issuance and payment of demand note for the estimated cost of work if any, both the licensee and the applicant shall follow, mutatis mutandis the procedure and timelines as laid down in regulations 77 to 83 of the Code.

(3) The licensee shall give a written intimation along with the demand note to the consumer which shall include the following:--

 (a) whether the additional power can be supplied at the existing supply voltage or at a higher voltage;

 (b) addition or alteration, if any, required to be made to the distribution system and the expenditure to be borne by the consumer, on that acc


S.Regulation 100 Reduction of connected load or contract demand.--

(1) Any application for reduction of connected load or contract demand shall be accepted only after six months from the date of original energisation for LT connections and only after one year from the date of original energisation for HT or EHT connections.

(2) Request for reduction of connected load or contract demand shall be entertained only once in six months thereafter.

(3) The consumer shall apply for reduction of load or contract demand to the licensee specifying the reasons thereof, in the form specified in Annexure-11 to the Code and the licensee shall process the application form in accordance with relevant provisions of the Code.

(4) For site inspection as well as for issuance of demand note for the estimated cost of work, if any, and payment thereon, both the licensee and applicant shall follow, mutatis mutandis the procedure and timelines as laid down in Regulations 77 to 83 of the Code.

(5) The licensee shall consider the grounds stated in


S.Regulation 101 Annual review of contract demand.--

(1) In the case of HT and EHT connections, if the maximum demand recorded exceeds the contract demand in three billing periods during the previous financial year, the licensee shall issue a notice of thirty days to the consumer directing him to submit within the notice period, an application for enhancement of contract demand.

(2) If there is no response from the consumer by the end of the notice period, the licensee shall enhance the contract demand of the consumer to the average of the top three readings of maximum demand shown by the maximum demand indicator (MDI) meter of the consumer during the previous financial year, if the additional load can be sanctioned without augmentation or upgradation or uprating of the distribution system.

(3) In the case of LT consumers under demand based tariff, similar review and consequential process shall be carried out.

(4) Consequent to enhancing the contract demand, applicable charges shall be collected from the consumer


S.Regulation 102 Supply of electricity for street lights.--

(1) The licensee shall provide electric supply for public street lights, on request from local authority.

(2) An agreement shall be executed by the local authority with the licensee in the format to be stipulated by the licensee and approved by the Commission and the agreement shall be stamped with the common seal of the local authority.

(3) Security deposit for electricity charges and for the meter shall not be insisted by the licensee from the local authority in view of the public importance of the purpose.

(4) Local authority shall have the option to provide their own street lighting installation and avail power through metered supply in which case capital and maintenance works will be carried out by the local authority.

(5) The licensee may provide the street lighting installations on the distribution lines of the licensee, if requested by the local authority, on realisation of the expenditure estimated as per the cost data approved by the Commission<


S.Regulation 103 Execution of agreement.--

(1) Before granting connection as well as before transfer of connection as the case may be, the applicant shall execute a service connection agreement.

(2) The consumer shall execute a supplementary agreement for enhancement or reduction of sanctioned load.

(3) The licensee shall prepare the format of agreement along the lines of the Annexure-12 and Annexure-13 and obtain approval from the Commission.

(4) The agreement form shall be supplied by the licensee along with application form and it shall also be made available on the website of the licensee for free download.

(5) The agreement shall be executed on stamp paper worth the amount as may be specified in accordance with the provisions of the Kerala Stamp Act, 1959:

Provided that adhesive stamp worth the amount as specified above, may be used in lieu of the stamp paper.

(6) The agreement shall include the following:--

 (a) name and complete permanent address of the consumer/a


S.Regulation 104 Requirement of meters.--

(1) The licensee shall not supply electricity except through a correct meter installed in accordance with the provisions of the Central Electricity Authority (Installation and Operation of Meters) Regulations, 2006, as amended from time to time.

(2) The meter shall be tested and installed by the licensee and it shall conform to the requirements as specified in the Central Electricity Authority (Installation and Operation of Meters) Regulations, 2006, as amended from time to time.

(3) Load limiters wherever authorised by the Commission shall also be installed by the licensee.

(4) The licensee shall also comply with the above mentioned regulations for energising a new connection or for replacement of meter or for other purposes such as energy audit and installation of interface meter.

(5) Circuit breakers (CB) of appropriate rating as approved by the licensee and specifications as per guidelines issued by the Chief Electrical Inspector shall be installed by


S.Regulation 105 Option of the consumer to purchase the meter.--

(1) At the time of seeking a new connection the consumer shall have the option to either;

   (a) purchase the meter and associated equipment himself from a vendor; or

   (b) require that the meter and associated equipment be supplied by the licensee:

Provided that the meter and associated equipment purchased by the consumer shall be of a make and specification approved by the licensee from time to time.

(2) The consumer shall indicate his option in the application form and licensee shall supply him with the list of approved vendors and makes.

(3) Once the consumer has procured the meter, the licensee shall test, install and seal the meter.

(4) The testing shall be done in an accredited laboratory or in an approved laboratory on realisation of fee as approved by the Commission.

(5) The testing shall be got completed by the licensee so as to effect service connection within the time line specified.




S.Regulation 106 Review of the status of the meter in the context of upgraded or advanced technology.--

(1) The licensee is authorised to review the status of meters already installed in the context of upgraded or advanced technology becoming available and suitability of the site where meter is placed in the premises of the consumer.

(2) The licensee may install remote metering device in the premises of the consumer as per the technical requirements of the specific device.

(3) The licensee may also install meters such as pre-payment meters, dual source meters, meters with automatic meter reading (AMR) facility, smart meters and meters with additional features:

Provided that where the licensee installs the meter outside the premises of the consumer, then the licensee shall provide real time display unit at the premises of the consumer to indicate the electricity consumed by him:

Provided further that for billing purpose, reading of consumer meter and not of the display unit shall be taken into account.




S.Regulation 107 Meters to conform to the specifications issued by the Central Electricity Authority.--

(1) The meters for new connections shall be as specified in the Central Electricity Authority (Installation and Operation of Meters) Regulations, 2006, as amended from time to time.

(2) The meters now in service, which do not conform to the specifications of the Central Electricity Authority (CEA), shall be replaced in a phased manner, with the meters conforming to the standards of CEA, for which the licensee shall prepare a time bound programme and obtain approval of the Commission for it within a period of six months from the date of coming in to effect of the Code.

(3) The accuracy class of consumer meter shall be as specified in the Central Electricity Authority (Installation and Operation of Meters) Regulations, 2006, as amended from time to time.




S.Regulation 108 Metering arrangements for consumers with dedicated HT or EHT feeders.--

If supply to an HT or EHT consumer is given through a dedicated feeder for his exclusive use, the metering arrangement shall be installed at the premises of the consumer or, if mutually agreed, the metering arrangement at the sub-station of the licensee may be used for billing and no meter need be installed at the premises of the consumer.




S.Regulation 19 Meter, main switch and associated equipment to be installed at the point of supply.--

(1) Meters and associated equipment shall be installed by the licensee at the point of supply.

(2) The consumer shall provide, at the point of supply, a main switch in the case of LT connection and circuit breaker in the case of HT and EHT connection.

(3) HT and EHT consumers shall also provide sufficient protective devices as per the provisions of the Central Electricity Authority (Measures Relating to Safety and Electric Supply) Regulations, 2010, as amended from time to time.

(4) The licensee shall inspect the system of protection in the premises of the consumer and satisfy itself before the commencement of supply, that the system of protection conforms to the provisions of the Central Electricity Authority (Measures Relating to Safety and Electric Supply) Regulations, 2010, as amended from time to time.




S.Regulation 20 Installation of step down transformer.--

(1) All HT and EHT consumers and the applicants for supply of electricity at HT or EHT shall, while installing new transformers or replacing existing transformers, install step-down transformers with a vector group having delta winding on the high voltage side and star winding on the low voltage side:

Provided that step-down transformers with star winding on both the high voltage and the low voltage sides, may also be used if a delta tertiary winding is provided on the high voltage side for preventing the harmonics from entering the low voltage side:

Provided further that in the case of existing transformers with a different vector group, the above provision will be applicable only when they are replaced.

(2) The neutral terminal shall be earthed ³[as provided in the Central Electricity Authority (Measures Relating to Safety and Electric Supply) Regulations, 2010].

(3) The capacity of the transformer to be installed by the consumer who avails s


S.Regulation 21 The safe custody of the meter and other equipment of the licensee.--

(1) It is the responsibility of the consumer to keep in safe custody, the meter and other equipment of the licensee and seals on the meter and associated equipment installed within the premises of the consumer.

(2) The meter and the associated equipment installed by the licensee in the premises of the consumer shall on no account be handled or removed by any person other than an employee or a person authorised by the licensee for this purpose.

(3) Seals fixed on the meters and equipment of the licensee shall on no account be tampered with, damaged or destroyed.




S.Regulation 22 Damage, tampering etc., of the meter and other equipment.--

(1) In the event of any damage caused to any equipment of the licensee within the premises of the consumer, by reason of any act, neglect or default of the consumer or his employee or any person acting on his behalf, the residual cost thereof as claimed by the licensee, based on the guidelines approved by the Commission, shall be paid by the consumer:

Provided that the licensee shall submit proposal on the methodology for calculation of the residual cost to the Commission for its approval.

(2) If the consumer fails to pay the residual cost as demanded by the licensee, it shall be treated as a contravention of the terms and conditions of supply agreement and the electricity supply is liable to be disconnected:

Provided that the tampering or damage or destruction caused to the meter and associated equipment with dishonest intention will attract the provisions of Section 135 of the Act, and such cases shall be separately dealt with in accordance with the relevant p


S.Regulation 23 Harmonics dumping.--

(1) It shall be obligatory for all consumers to restrict the harmonics dumped by them to the levels stipulated by the IEEE STD 519-1992, and also the standards as may be specified by Central Electricity Authority in accordance with Section 53 of the Act:

Provided that IEEE Standard shall be applicable only till Indian Standards are specified by authorities such as Bureau of Indian Standards and Central Electricity Authority.

(2) If the licensee detects that the system of consumer is generating harmonics above the permissible limits, the licensee may require the consumer, to take such effective measures within a reasonable time period, which shall not be less than six months, to control harmonics of his installation in accordance with sub-regulation (1) above.

(3) Failure to comply with this regulation may attract penal charges, if any, as determined by the Commission and if in the opinion of the licensee, the high harmonics dumping by a consumer is detrimental t


S.Regulation 24 The service line, meter and associated equipment deemed to be the property of the licensee.--

(1) The whole of service line, meter and other associated equipment shall be deemed to be the property of the licensee and shall remain under his control so long as they are connected to the distribution system of the licensee.

(2) The licensee may use the service line and other apparatus to give supply to other consumers, if the supply to the consumer who has paid for such line and apparatus is not affected adversely:

Provided that the service line and other equipment of a consumer with a dedicated feeder shall not be used to supply power to another consumer.

(3) Even if the supply to the consumer who has paid for the line or equipment is disconnected, for whatsoever reason, the consumer shall permit the licensee, continued access to the service line and other equipment if they are required to give supply to other consumers, until alternate arrangements are made by the licensee:

Provided that no payment shall be due to the consumer for such access or fac


S.Regulation 25 Provision for load shedding and power restriction.--

(1) Notwithstanding anything contained in any agreement executed with the licensee by the consumer, the licensee may, with a view to managing the shortage of power or of energy or both, impose on the consumer, with the prior approval of the Commission, such restriction as may be required, in the use of electricity in terms of maximum demand or in terms of consumption of energy, in the manner and for the period as may be stipulated.

(2) The licensee shall inform all the bulk, HT and EHT consumers about such restrictions as early as possible by any convenient mode of communication for minimising inconvenience:

Provided that the licensee may, without prior approval of the Commission, impose load shedding in exigencies based on the directions issued by the State Load Despatch Centre (SLDC) with a view to maintaining orderly grid operation and licensee shall, within three days, submit to the Commission a report on such emergency load shedding, along with the details of dire


S.Regulation 26 Safety of electrical installations.--

(1) The provisions of the Central Electricity Authority (Measures Relating to Safety and Electric Supply) Regulations, 2010, as amended from time to time, shall be complied with in every respect by the licensee and by the consumer.

(2) Electrical installation using electricity at HT or EHT level shall be connected to the system of the licensee only after the Electrical Inspector certifies that such installation is in accordance with the provisions of the Central Electricity Authority (Measures Relating to Safety and Electric Supply) Regulations, 2010, as amended from time to time, and it is fit for energisation:

(3) In the case of electrical installation using electricity at LT level, the licensee may give the connection after inspection and ensuring that the installation is safe for energisation.

(4) Alternatively the licensee may, at its discretion, give the connection on the basis of the test cum completion report of installation of consumer, in the format s


S.Regulation 27 Obligation of the licensee to supply on request.--

(1) The distribution licensee shall develop and maintain an efficient, coordinated and economical distribution system in its area of supply and shall supply electricity to any person on his request in accordance with the provisions of the Act and of this Code.

(2) The licensee shall, on an application in the proper form from the owner or lawful occupier of any premises located in his area of supply, give supply of electricity to such premises within the time specified in this Code, if:--

(a) the supply of electricity is technically feasible;

(b) the applicant has complied with the conditions specified in this Code; and

(c) the applicant bears the expenditure for providing supply and services as specified in this Code.




S.Regulation 28 Supply of electricity in un-electrified villages, hamlets etc.--

(1) In case the supply of electricity is sought in a village, hamlet or area wherein no provision for supply of electricity exists, the licensee shall take up the electrification of such locality as per the investment plan approved by the Commission.

(2) Once electrification of such locality is completed, supply shall be provided to the applicant in accordance with the provisions of this Code.




S.Regulation 29 Supply of electricity to the consumers to be in accordance with the provisions of the Code.--

Supply of electricity to the consumers shall be strictly in conformity with the regulations in this Code and orders issued by the Commission from time to time.




S.Regulation 30 Classification of consumers and tariff.--

(1) The Commission may classify and reclassify consumers into various tariff categories from time to time and determine tariff for different categories of consumers.

(2) No additional category other than those approved by the Commission shall be created by the licensee.

(3) No additional charges other than those approved by the Commission shall be levied on the consumer.




S.Regulation 31 Recovery of charges for supply of electricity.--

(1) Subject to the provisions of this Code, the charges to be levied on the consumer by the distribution licensee for the supply of electricity in pursuance of the provisions of the Act, shall be in accordance with the tariff fixed by the Commission from time to time and the conditions of the licence.

(2) The charges of electricity supplied by the licensee shall be:-

(a) fixed in accordance with the methods and principles as may be specified by the Commission; and

(b) published in such manner so as to give adequate publicity for such charges and prices.

(3) The licensee shall publish the tariff schedule in English and Malayalam on its website immediately after the Commission has approved it.

(4) The licensee shall also make available copies of the tariff schedule in English and in Malayalam to its consumers at a reasonable price.

(5) The charges may include:--

(i) energy charge;

(ii) fixed charge or demand charge, as


S.Regulation 32 Recovery of expenditure.--

(1) The licensee may recover from the owner or lawful occupier of any premises requiring supply, the expenditure reasonably incurred by the licensee for providing from the distributing main, any electric line or electrical plant required exclusively for the purpose of giving that supply:

Provided that, the licensee shall not be entitled to recover such expenditure if such expenditure is incurred under any scheme approved by the Commission:

Provided further that, the licensee may exempt any person requiring connection from the payment of expenditure if the State Government directs the licensee to provide new electric connection to any category of consumers and pays in advance to the licensee, the expenditure at the rates in the cost data approved by the Commission.

(2) The expenditure charged by the licensee shall be based on the cost data approved by the Commission and published by the licensee effective for the period mentioned therein.

(3) The licensee


S.Regulation 33 Approval of cost data by the Commission.--

(1) The licensee shall submit once in a year, a proposal to the Commission for approval of the cost data of the rates of materials and work at which the expenditure as per Section 46 of the Act is to be recovered by the licensee.

(2) The licensee shall publish such proposal in its website and publish an abstract of the proposal in one Malayalam daily and in one English daily having wide circulation in the State, as directed by the Commission.

(3) The Commission shall, after conducting a public hearing on such proposal, scrutinise the proposal, determine the reasonable rates of materials and work and approve the cost data with or without modification.

(4) The cost data approved by the Commission shall be published on the website of the licensee and it shall be valid at least for a period of one year from the date of its issue:

Provided that the Commission may, on request from the licensee, enlarge the period of validity of the cost data.




S.Regulation 34 Meter to be provided by the licensee.--

The licensee shall provide the meter to the consumer and may require the consumer to give the licensee, security for the price of meter and enter into an agreement for the payment of the hire charge thereof unless the consumer elects to purchase the meter.




S.Regulation 35 Expenditure for extension or upgradation or both of the distribution system to be borne borne by the licensee.--

The expenditure for extension or upgradation or both of the distribution system up to and including the distributing main, for meeting the demand of new consumers and the additional demand of existing consumers shall normally be borne by the distribution licensee and this expenditure shall be recovered from the consumers through tariff as approved by the Commission.




S.Regulation 36 Expenditure for extension or upgradation or both of the distribution system to be borne by the consumer.--

The expenditure for extension or upgradation or both of the distribution system undertaken exclusively for giving new service connection to any person or a collective body of persons or a developer or a builder, or for enhancing the load demand of a consumer or a collective body of consumers or a developer or a builder, shall be borne by the respective applicant or consumer or collective body of consumers or developer or builder, as the case may be, in the following cases:--

(i) for meeting the demand of an applicant with a contract demand above one megawatt (MW);

(ii) for meeting the additional demand of existing consumers, if the aggregate demand including the additional demand applied for, is above one megawatt (MW);

(iii) for meeting the demand of the domestic or commercial or industrial complex or colony constructed by a developer or a builder with a demand above one megawatt (MW);

(iv) for meeting the demand of a high-rise building irrespective of


S.Regulation 2 Definitions.--

In this Code, unless it is repugnant to the context,--

(1) "Act" means the Electricity Act, 2003 (Central Act 36 of 2003), as amended from time to time;

(2) "accredited laboratory" means a laboratory accredited by National Accreditation Board for Testing and Calibration Laboratories (NABL);

(3) "agreement" means an agreement entered into between the distribution licensee and the consumer;

(4) "apparatus" means electrical apparatus; and includes all machines, fittings, accessories and appliances in which conductors are used;

(5) "appellate authority" means the authority prescribed by Government under sub-section (1) of Section 127 of the Act;

(6) "applicant" means an owner or occupier of any land or premises who files an application with a licensee for the supply of electricity or for the increase or reduction in sanctioned load o


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Legal Commentary on Section Regulation 2 of the Kerala Electricity Supply Code, 2014

Introduction

Section Regulation 2 of the Kerala Electricity Supply Code, 2014, provides definitions and scope for the terms used within the Code, establishing the framework for regulating electricity supply, consumer obligations, and administrative procedures. It is a foundational provision that guides the interpretation and application of subsequent regulations and provisions under the Code.

What does Section Says

Section Regulation 2 primarily defines key terms such as "contracted connected load," "unauthorised use of electricity," "point of supply," and other relevant terminologies. It sets the scope for the applicability of the Code to all distribution licensees, consumers, and related persons in Kerala. It also delineates the extent of the Code's jurisdiction and clarifies the legal framework for the regulation of electricity supply and consumer relations.

Essential Ingredients

• Definitions of critical terms like "contracted connected load," "unauthorised use of electricity," "point of supply," etc.
• Clarification that the Code applies to all licensees and consumers in Kerala.
• Establishment of the scope and extent of the regulation.
• Provision for interpretation to ensure uniform understanding of terms used in the Code.
• Basis for enforcement and compliance of the regulations.

Scope of Section

Section Regulation 2 has a broad scope, covering:- All consumers and licensees in Kerala.- All procedures related to supply, metering, billing, and consumer obligations.- The interpretation of terms that influence the application of regulations concerning safety, billing, disconnection, and assessment.- It provides the legal and administrative foundation for the entire Kerala Electricity Supply Code, 2014.

Punishment for Section

Since Section Regulation 2 deals with definitions and scope, it does not prescribe punishments directly. However, misinterpretation or misuse of the terms defined can lead to violations of subsequent regulations, which may attract penalties, disconnection, or legal action under the relevant provisions of the Electricity Act, 2003, and the Code.

Legal Comments

• Definition of "contracted connected load" - Clarifies the load recorded at the time of agreement, essential for billing and assessment of excess usage - [Section Regulation 2(27)]
• Scope of applicability - Extends to all consumers and licensees in Kerala, ensuring comprehensive regulation coverage - [Section Regulation 2]
• Interpretation of key terms - Provides clarity, reducing ambiguity in enforcement and legal proceedings - [Section Regulation 2]
• Basis for assessment of unauthorised use - Sets the foundation for penalties and assessment procedures under subsequent regulations - [Section Regulation 2]
• Guides the interpretation of "point of supply" - Critical for determining liability and disconnection procedures - [Section Regulation 2]
• Ensures uniform understanding - Facilitates consistent enforcement across the state, minimizing disputes over terminology - [Section Regulation 2]
• Legal foundation for consumer rights and obligations - Defines terms that influence contractual and statutory rights - [Section Regulation 2]
• Scope for regulatory interpretation - Section 2's definitions influence how regulations like 153(15), 155, and 134 are applied in practice - [Section Regulation 2]
• Basis for legal disputes - Ambiguities in definitions can lead to litigation; clear definitions help in judicial interpretation - [Section Regulation 2]
• Relation to other statutes - Section 2's definitions align with provisions under the Electricity Act, 2003, and other applicable laws - [Section Regulation 2]
• Impact on assessment procedures - Definitions determine the scope of penalties, especially for unauthorised use or excess load - [Section Regulation 2]
• Enables enforcement of disconnection - Clear scope and definitions support lawful disconnection procedures - [Section Regulation 2]
• Supports consumer grievance redressal - Well-defined terms assist forums and courts in adjudicating disputes effectively - [Section Regulation 2]
• Legal certainty - Establishes clarity, reducing arbitrary enforcement and enhancing legal certainty - [Section Regulation 2]
• Regulatory authority's power - The definitions underpin the powers delegated to the State Commission under Section 181 of the Electricity Act - [Section Regulation 2]
• Basis for tariff and billing regulations - Terms like "contracted load" influence tariff calculations and billing disputes - [Section Regulation 2]
• Influences assessment of load and penalties - Definitions directly impact assessments for unauthorised use and excess load - [Section Regulation 2]
• Framework for compliance and penalties - Clear terminology supports the framing of compliance measures and penalties for violations - [Section Regulation 2]
• Foundation for legal interpretation of supply agreements - Standardized definitions ensure clarity in contractual terms between licensees and consumers - [Section Regulation 2]

In summary, Section Regulation 2 of the Kerala Electricity Supply Code, 2014, forms the backbone of the legal framework governing electricity supply in Kerala by providing essential definitions and scope. Its clarity ensures consistent application of regulations, supports enforcement, and underpins the rights and obligations of all stakeholders under the Electricity Act, 2003, and related statutes.

Note: The references are based on the provided sources and are formatted as per instructions.

S.Regulation 127 Special reading and billing of meters in cases of change of occupancy or vacating of the premises.--

(1) It shall be the responsibility of the consumer to get a special reading taken by the licensee at the time of change of occupancy of the premises or its falling vacant and to obtain, after paying the dues, a no dues certificate from the licensee.

(2) The consumer shall request in writing to the licensee for special reading to be taken at least fifteen days in advance of the vacating of premises or change of the occupancy, as the case may be:

Provided that, the licensee may accept a notice of shorter period.

(3) The licensee shall arrange to take a special reading of the meter within seven days of receiving the written request of the consumer and issue a final bill including all arrears till the date of billing, at least seven days before change of occupancy or vacating of the premises.

(4) The final bill thus issued shall mention that no other dues are pending on the premises and that the bill is final.

(5) The final bill shall also include


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Legal Commentary on Section Regulation 127 of the Kerala Electricity Supply Code, 2014

Introduction

Section Regulation 127 of the Kerala Electricity Supply Code, 2014, deals with the procedures, rights, and remedies available to consumers and the electricity distribution licensee concerning assessments, appeals, and disconnection orders related to unauthorized use of electricity and other violations. It forms a crucial part of the statutory framework governing the regulation of electricity supply, assessment of dues, and dispute resolution.

What does Section Regulation 127 Say?

Section Regulation 127 prescribes the process for filing appeals against final orders passed under the Supply Code, particularly relating to assessment notices, disconnection orders, or penalties imposed for violations such as unauthorized use or theft of electricity. It sets out timelines, procedures for appeal, and the authority before which such appeals are to be filed, including the appellate authority and the process for disposal.

Essential Ingredients

• Right of Appeal: Consumers aggrieved by assessment or disconnection orders can appeal.
• Time Limit: Appeal must be filed within a specified period (generally 30 days) from the date of the order.
• Appellate Authority: The appeal is to be filed before the designated appellate authority or the Electricity Ombudsman.
• Stay of Disconnection: The appellate authority may stay the disconnection or assessment pending disposal of the appeal.
• Reassessment and Hearing: The appellate authority may call for records, hear the parties, and pass orders.
• Further Remedies: The order of the appellate authority can be challenged before higher forums or courts, subject to law.

Scope of Section Regulation 127

• Disputes on Assessments: Challenges to assessment notices for unauthorized use or theft.
• Disconnection Orders: Appeals against disconnection of supply for non-payment or violations.
• Penalty Imposition: Contesting penalties or charges levied under the Supply Code.
• Procedural Safeguards: Ensures consumers are given an opportunity to be heard before orders are finalized.
• Legal Recourse: Provides a statutory remedy mechanism before recourse to courts.

Punishment for Section Regulation 127

• Legal Penalty: Non-compliance with the appellate process may result in penalties or contempt proceedings.
• Stay Orders: The appellate authority can stay disconnection or assessment pending appeal.
• Enforcement: Orders passed under this section are enforceable, and failure to comply can attract legal action, including coercive measures.

Legal Comments

• Right of Appeal - Section Regulation 127 provides consumers a statutory right to appeal against assessment and disconnection orders, ensuring a fair hearing - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Time Limitation - The appeal must be filed within the prescribed period (usually 30 days), failing which the order becomes final - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Appellate Authority - The appeal is to be filed before the designated appellate authority or the Electricity Ombudsman, as per the Supply Code - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Stay of Orders - The appellate authority has the power to stay disconnection or assessment orders during pendency of appeal, protecting consumers from immediate disconnection - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Reassessment and Hearing - The appellate authority can call for records, examine evidence, and pass reasoned orders after hearing both parties - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Procedural Safeguard - The process ensures natural justice by affording consumers an opportunity to contest assessments and disconnection notices - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Scope for Further Appeal - Orders passed under Regulation 127 can be challenged in higher courts or tribunals under applicable law, such as Article 226 of the Constitution - [Sources: Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Enforcement of Orders - Orders of the appellate authority are binding and enforceable, with provisions for coercive measures if disobeyed - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Limitations on Appeals - The appeal process is subject to strict timelines; delay beyond the prescribed period may bar the consumer’s right to challenge - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Natural Justice - The section emphasizes adherence to principles of natural justice, including notice, hearing, and reasoned orders - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Assessment Procedure - The assessment for unauthorized use or theft is to be conducted as per the procedure laid down in the Supply Code, with rights of the consumer to be heard - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Disconnection for Unauthorized Use - Disconnection orders for unauthorized use are subject to appeal under Section Regulation 127, preventing arbitrary disconnection - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Legal Validity - Orders passed under this section are subject to judicial review under Article 226, ensuring legality and compliance with statutory provisions - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Natural Justice Violation - Orders lacking opportunity for hearing or without proper notice may be challenged for violation of natural justice - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Scope for Judicial Intervention - Courts have the power to examine whether the statutory procedure under Regulation 127 was followed, and to quash illegal orders - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Protection of Consumer Rights - The section safeguards consumer rights by providing a mechanism for redressal against unfair assessments or disconnection - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Limitations on the Authority’s Power - The appellate authority cannot pass orders beyond the scope of the law or contrary to principles of natural justice - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Legal Remedies - Consumers can approach higher authorities or courts if their rights under Regulation 127 are violated or orders are arbitrary - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Judicial Review - Orders under Section Regulation 127 are amenable to judicial review under Article 226 of the Constitution for legality and fairness - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Principle of Natural Justice - The entire process under Regulation 127 must adhere to principles of natural justice, including adequate notice and opportunity to be heard - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Enforcement and Implementation - The provisions ensure that assessment and disconnection orders are implemented only after due process, preventing arbitrary actions - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• Protection Against Arbitrary Orders - The section acts as a safeguard against arbitrary disconnection or assessment, reinforcing consumer protection - [Sources: Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section, Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]
• [Administrator, Divine Retreat Centre VS Assistant Engineer, Electrical Section] (A) & (B): Court judgments and legal principles on assessment orders, natural justice, and appeal mechanisms under the Electricity Supply Code, 2014.
• [Union Bank Of India, Represented By Its Branch Manager Sri. Dickson Joseph VS The Deputy Chief Engineer, Kerala State Electricity Board, Electrical Circle Irinjalakkuda, Thrissur]: Judicial interpretation of Section 127 and procedural safeguards for consumers.
• Other sources: General principles of natural justice, statutory interpretation, and judicial review as applicable to electricity regulation.

In conclusion, Section Regulation 127 of the Kerala Electricity Supply Code, 2014, provides a comprehensive statutory framework for consumers to challenge assessment and disconnection orders, ensuring procedural fairness, adherence to natural justice, and judicial oversight.