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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
Mr. Subhash Chandra, Presiding Member, AVM J. Rajendra, AVSM VSM (Retd.), Member
The Nagpur Golden Transport Company (Regd.),Golden Building, 1723, Naya Bazar, New Delhi-6 – Appellant
Versus
M/s. Overseas Health Care Pvt. Ltd. – Respondent
| Table of Content |
|---|
| 1. appeal maps out concern over service delivery instructions violation. (Para 1 , 2 , 3 , 4) |
| 2. allegations of fraud and operational practices raise significant liability issues. (Para 5 , 6 , 12) |
| 3. court upholds validity of established service practices over specific terms. (Para 14 , 16 , 17) |
| 4. final ruling emphasizes jurisdiction and civil recourse. (Para 18 , 19 , 20) |
JUDGMENT
Air Vice Marshal, J. Rajendra, AVSM VSM(Retd.)
1. This Appeal is filed under section 19 the Consumer Protection Act, 1986 (“the Act”), against the Order dated 07.12.2007 passed by the State Consumer Disputes Redressal Commission, Punjab at Chandigarh (State Commission”) in CC No. 61 of 1999, wherein the State Commission partly allowed the complaint filed by the Complainant/Respondent.
2. For convenience, the parties in the present matter are being referred to as per the Consumer Complaint.
3. When the complaint was filed before the learned State Commission, vide order dated 08.05.2002 the State Commission relegated the matter in dispute to civil court for adjudication. As against the said order, the complainant filed an Appeal before this Commission and this Commission vide order dated 25.11.
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