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NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
MR. BINOY KUMAR, PRESIDING MEMBER, MRS. SAROJ YADAV, MEMBER
KAMLA DEVI – Appellant
Versus
IFFCO TOKYO GENERAL INSURANCE COMPANY LTD. – Respondent
| Table of Content |
|---|
| 1. facts regarding insurance claim and parties' positions. (Para 1 , 2 , 3) |
| 2. initial determinations made by the district forum. (Para 4 , 5) |
| 3. petitioner's grievances regarding the insurance claim process. (Para 6 , 7) |
| 4. arguments presented by both parties before the commission. (Para 8 , 9) |
| 5. final observations and the dismissal of the petition. (Para 10 , 11 , 12) |
ORDER
PER MRS. JUSTICE SAROJ YADAV, MEMBER
1. The present Revision Petition has been filed under Section 21 (b) of the Consumer Protection Act, 1986 (for short the Act) by Kamla Devi (hereinafter referred to as Petitioner/Complainant) against IFFCO TOKYO General Insurance Company Ltd., through Its G.M. (hereinafter referred as Respondent/Opposite Party/Insurance Company), assailing the Judgment and Order dated 02.01.2019 passed by the learned Himachal Pradesh State Consumer Disputes Redressal Commission, Shimla (hereinafter referred to as the State Commission) in F.A No. 177/2017, wherein the learned State Commission partly allowed the appeal and modified the judgment and order dated 14.03.2017 passed by the learned District Consumer Disputes Redressal Forum, Shimla (hereinafter referred to as the Distric
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