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2025 Supreme(Online)(NCDRC) 3559

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
MR. BINOY KUMAR, PRESIDING MEMBER, MRS. SAROJ YADAV, MEMBER
KAMLA DEVI – Appellant
Versus
IFFCO TOKYO GENERAL INSURANCE COMPANY LTD. – Respondent


Advocates:
For the Appellants/Petitioners: MS. ANUSHREE NARAIN, MR. ARJUN JAIN
For the Respondents: MR. DIVYANSH MISHRA

ORDER

PER MRS. JUSTICE SAROJ YADAV, MEMBER

1. The present Revision Petition has been filed under Section 21 (b) of the Consumer Protection Act, 1986 (for short the Act) by Kamla Devi (hereinafter referred to as Petitioner/Complainant) against IFFCO TOKYO General Insurance Company Ltd., through Its G.M. (hereinafter referred as Respondent/Opposite Party/Insurance Company), assailing the Judgment and Order dated 02.01.2019 passed by the learned Himachal Pradesh State Consumer Disputes Redressal Commission, Shimla (hereinafter referred to as the State Commission) in F.A No. 177/2017, wherein the learned State Commission partly allowed the appeal and modified the judgment and order dated 14.03.2017 passed by the learned District Consumer Disputes Redressal Forum, Shimla (hereinafter referred to as the District Forum) in CC/58/2014.

2. Brief facts of the case are that the Complainant is the owner of a vehicle bearing no HP- 63A-1350, insured with the Respondent under policy no.80874481 for Rs.5,38,118/- from 08.08.2012 to 07.08.2013. The vehicle was involved in an accident on 05.08.2013 and was extensively damaged. An FIR was filed, and the Complainant submitted a claim to the Respondent

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