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2025 Supreme(Online)(NCDRC) 3564

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
SUBHASH CHANDRA, PRESIDING MEMBER, AVM J. RAJENDRA, MEMBER
Imtiyaz Hussain Mohammad Hussain Sole proprietor of M/s. Print Shop – Appellant
Versus
The New India Assurance Co. Ltd. – Respondent


Advocates:
For the Complainants: Mr. Mayank Kumar, Mr. Ankur Singh
For the Opposite Parties: Ms. Nanita Sharma, Ms. Sabnam Sultana, Mr. Anand Patwardhan, Mr. B.S. Sharma

Table of Content
1. claim filed for losses due to flooding. (Para 1 , 4 , 5)
2. opposition argues about the complainant's non-cooperation. (Para 6 , 7 , 10)
3. surveys conducted; findings on cooperation issues. (Para 11 , 12)
4. court affirms the denial of the claim. (Para 16 , 17)

JUDGMENT

AVM J. RAJENDRA, AVSM VSM (Retd.), MEMBER

1. The present Consumer Complaint has been filed under Section 21 (i) (a) of the Consumer Protection Act, 1986 (for short “the Act”) against the Opposite Parties. The complainant therefore prays:-

“A. By award and order, the Opposite Parties no.1 and 2 jointly and severally, directed and order either to (i) Reinstate the machinery & stock lost as per particulars of claim, Exhibit “M” or to pay the total claim amount for Rs.1,34,00,000/ .

B. To grant Interest at 2% p.a. above bank rate from 1 9 2005 till payment as per regulation and law.

C. Cost and Expenses incurred and to be incurred at - - Rs.1,00,000/ and Rs.1,00,000/ for Advocate fees be granted.

D. To grant compensation for harassment and mental torture at - Rs.1,00,000/ .

2. Brief facts of the case, as per the complainant, are that he is in the business of offset printing and approached Bharat Co-op. Bank (Mu

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