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2025 Supreme(Online)(NCDRC) 2914

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
AVM Jonnalagadda Rajendra, PRESIDING MEMBER, Mr. Anoop Kumar Mendiratta, MEMBER
DR. ANITA PANWAR & ANR. – Appellant
Versus
MEENA & ANR. – Respondent


Advocates:
For the Petitioner: Mr. Shubham Singh, Mr. Kamal Kishore
For Respondents: Mr. Munish Kumar, Ms. Hetu Arora Sethi

Table of Content
1. allegations of medical negligence concerning pregnancy management. (Para 3 , 4 , 5)
2. legal standards regarding negligence and expectations from medical practitioners. (Para 12 , 13 , 15 , 18)
3. the decision to dismiss the complaint based on lack of negligence found. (Para 19 , 20)

JUDGMENT

1. This Revision Petition has been filed under Section 21 (1)(b) of the Consumer Protection Act, 1986 (the “Act”) against Order dated 22.10.2019, passed by the State Consumer Disputes Redressal Commission, Haryana („State Commission‟) in First Appeal No. 639 of 2019. In the impugned Order, the State Commission dismissed the appeal of the Petitioner/Appellant while upholding the decision of the District Consumer Disputes Redressal Forum, Bhiwani („District Forum‟) dated 18.06.2019 in CC No. 244/2015.

2. For convenience, the parties are referred to as placed in the original Complaint filed before the District Forum.

3. Brief facts of the case, as per the Complainant, are that when she was on the family way, she was taking treatment from OP-1, Dr. Anita Panwar, and used to visit her hospital for regular check-ups. The OPs gave assurance of a normal delivery to the Complainant, and s

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