NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
A. P. Sahi, President, Bharatkumar Pandya, Member
VINAY KUMAR MISHRA – Appellant
Versus
MARUTI SUZUKI INDIA LIMITED – Respondent
ORDER
JUSTICE A.P. SAHI, PRESIDENT
1. The petitioner had earlier appeared in person and on 25.08.2025 we had recorded the following order:
“The complainant is the petitioner who had purchased a Maruti Suzuki Celerio vehicle in the year 2014 and according to him the vehicle had inherent defects particularly the brakes of the vehicle that were reported to be out of order but in spite of the promise to rectify the defects, the same were not attended to nor any other steps were taken as a result whereof CC/60/2016 was filed. This complaint was allowed by the District Commission on 16th July, 2019 directing the opposite parties to replace the vehicle of the petitioner with a similar model and also to pay Rs.10,000/- as cost.
The replacement was challenged in appeal by the manufacturer and the State Commission vide impugned order dated 20th October, 2021 modified the order by substituting the replacement of the vehicle with a direction to pay Rs.70,000/- for mental agony and Rs.30,000/- as cost. Thus, the petitioner feeling aggrieved by the said modification has approached this Commission by filing this revision petition urging that the order of the District Commission should be restored.
He
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