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2026 Supreme(Online)(NCDRC) 58

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
A. P. Sahi, President, Bharatkumar Pandya, Member
VINAY KUMAR MISHRA – Appellant
Versus
MARUTI SUZUKI INDIA LIMITED – Respondent


Advocates:
For the Appellants/Petitioners: MS. SONAL KHATTRI
For the Respondents: MR. PAWAN KUMAR

Table of Content
1. petitioner claimed defects leading to appeal against state commission's ruling. (Para 1 , 2 , 3)
2. details of compensation and vehicle issues examined for judicial outcome. (Para 4 , 5 , 6 , 7)
3. court evaluated evidence on vehicle's defects in context of consumer vehicle standards. (Para 8 , 9 , 10 , 11 , 12)
4. determined conclusions on defects and affirmed state commission's decision. (Para 13 , 14 , 15)
5. final ruling affirmed dismissal of the petition, validating state commission's modifications. (Para 16)

ORDER

JUSTICE A.P. SAHI, PRESIDENT

1. The petitioner had earlier appeared in person and on 25.08.2025 we had recorded the following order:

“The complainant is the petitioner who had purchased a Maruti Suzuki Celerio vehicle in the year 2014 and according to him the vehicle had inherent defects particularly the brakes of the vehicle that were reported to be out of order but in spite of the promise to rectify the defects, the same were not attended to nor any other steps were taken as a result whereof CC/60/2016 was filed. This complaint was allowed by the District Commission on 16th July, 2019 directing the opposite parties to replace the vehicle of the petition

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