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2026 Supreme(Online)(NCDRC) 285

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
A.P. Sahi, President, Bharatkumar Pandya, Member
Rabindra Prasad Sah – Appellant
Versus
Apollo Multispeciality Hospital Ltd. – Respondent


Advocates:
For the Appellants/Petitioners:Mr. T. V. George, Advocate
For the Respondents:Mr. Sanjoy Kumar Ghosh, Advocate, Ms. Rupali Ghosh, Advocate, Mr. Prabir Basu, Advocate, Mr. Kaushik Poddar, Advocate, Mr. A. Dalal, Advocate

Table of Content
1. bowel perforation during hysterectomy due to delayed diagnosis. (Para 1 , 12 , 16 , 20 , 21 , 22 , 23 , 24 , 25 , 26 , 27)
2. procedural history and procedural orders upheld. (Para 2 , 3 , 4 , 5 , 6 , 8 , 9 , 10 , 11 , 13 , 14 , 15)
3. doctors qualified; bowel injury known complication. (Para 17 , 18 , 30 , 34 , 35 , 36)
4. post-operative pain normal; timely intervention after symptoms. (Para 31 , 32 , 33)
5. mci findings binding; no negligence established. (Para 37 , 38 , 39 , 40)
6. complaint dismissed; sympathy without liability. (Para 41 , 42 , 43)

ORDER

JUSTICE A. P. SAHI, PRESIDENT

1. This is a complaint arising out of an allegation of medical negligence against the OP-2, Gynaecologist Dr. Poonam Banka and the assisting Dr. Bindu Kedia, OP-3, who conducted a hysterectomy (surgery for removal of the uterus) and Bilateral Oophorectomy at the OP-1 hospital on 01.07.2010. The complainant no. 1 is the husband and the complainants nos. 2 and 3 are their children, who have come up in this complaint claiming compensation against the OPs to the tune of Rs. 1,25,00,000/-.

2. The matter proceeded with the admission of the complaint on 09.10.2013 when the following order was pa

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