ARUN MISHRA, INDIRA BANERJEE, VINEET SARAN, M.R.SHAH, S.RAVINDRA BHAT
NEW INDIA ASSURANCE CO. LTD. – Appellant
Versus
HILLI MULTIPURPOSE COLD STORAGE PVT. LTD. – Respondent
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JUDGMENT
Vineet Saran, J.
Leave granted.
2. The reference made to this Constitution Bench relates to the grant of time for filing response to a complaint under the provisions of the Consumer Protection Act, 1986 (for short 'the Act'). The first question referred is as to whether Section 13(2) (a) of the Consumer Protection Act, which provides for the respondent/opposite party filing its response to the complaint within 30 days or such extended period, not exceeding 15 days, should be read as mandatory or directory; i.e., whether the District Forum has power to extend the time for filing the response beyond the period of 15 days, in addition to 30 days. The second question which is referred is as to what would be the commencing point of limitation of 30 days stipulated under the aforesaid Section.
3. The first question was referred by a two judge Bench of this Court vide an Order dated 11.02.2016 passed in Civil Appeal No(s). 1083-1084 of 2016, M/s Bhasin Infotech and Infrastructure Pvt. Ltd. versus M/s Grand Venezia Buyers Association (Reg), the relevant portion of which is as under:
"There is an apparent conflict between the decisions of this Court in Topline Shoes Limited v.Corporati
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