2025 MarsdenLR 2133
INDUSTRIAL COURT KUALA LUMPUR
LIM MEI MEI – Appellant
Versus
I-SERVE TECHNOLOGY AND VACATIONS SDN BHD – Respondent
Award No: 251 Of 2025 [Case No: 19/4-367/22]
The employer must prove just cause in dismissal cases; failure to do so constitutes constructive dismissal, allowing the employee to claim damages.
Headnote:(A) Industrial Relations Act 1967 - Section 20(3) - Constructive dismissal - The court ruled that the Company failed to provide just cause for the Claimant's dismissal on 8 April 2021, as it unlawfully enforced a salary reduction without agreement, leading to the Claimant's constructive dismissal. The employer bears the burden of proof to demonstrate just cause in dismissal cases, which was not met. The absence of a Domestic Inquiry does not invalidate the court's proceedings if a fair hearing is conducted. (Paras 14, 15, 19, 35, 44)
(B) Burden of proof - In dismissal cases, the employer must prove that the dismissal was with just cause; otherwise, it is deemed without just cause or excuse. (Paras 24, 25, 27)
(C) Constructive dismissal law - It is established that if an employer breaches the contract significantly, that constitutes constructive dismissal, allowing the employee to consider the contract terminated. (Paras 19, 22, 29)
Facts of the case:
The Claimant was employed as CFO until dismissed by a salary reduction that she did not agree to, leading to her claim of constructive dismissal. (Paras 3-12)
Findings of Court:
The Claimant was dismissed without just cause; thus, an award of RM137,600 was granted, accounting for back wages and compensation. (Paras 35, 45)
Issues: The court addressed whether constructive dismissal was proven and if the dismissal was with just cause. (Paras 14, 30)
Ratio Decidendi: The court affirmed that it was the employer's duty to establish just cause for dismissal. Constructive dismissal necessitates significant employer breaches, allowing the employee termination rights under the contract. (Paras 21, 22)
Result: The Claimant was awarded back pay and compensation totaling RM137,600. (Paras 45)
| Table of Content |
|---|
| 1. employment termination and claimant’s background (Para 1 , 2 , 3 , 4 , 5 , 6 , 7) |
| 2. constructive dismissal and employer's obligations (Para 10 , 11 , 12 , 28 , 29) |
| 3. court's duty and interpretation of dismissal case law (Para 13 , 14 , 15 , 16 , 17 , 18 , 24 , 25 , 26 , 27 , 31 , 32 , 33 , 34) |
| 4. contract test for constructive dismissal (Para 19 , 20 , 21 , 22 , 23) |
| 5. remedies and final monetary awards (Para 35 , 36 , 37 , 44 , 45) |
Reference
[1] This is a reference made under s 20(3) of the Industrial Relations Act 1967 [Act 177] pertaining to the dismissal of Lim Mei Mei (hereinafter referred to as "the Claimant") by I-Serve Technology And Vacations Sdn Bhd (hereinafter referred to as "the Company") on 8 April 2021.
[2] This Director General of Industrial Relations ("DGIR") reference required this Court to hear and determine the Claimant's complaint of dismissal on 8 April 2021 by the Company.
[3] The Claimant commenced employment with the Company on 1 March 2018 as the Chief Financial Officer ("CFO") via a letter of appointment dated 13 February 2018.
[4] The Claimant was employed with the Company from 1 March 2018 until 8 April 2021 which was three (3) years and one(1) month.
[5] The Claimant received and executed a letter from the Company dated 24 January 2019 confirming her position as the CFO at the Company with effect from 1 January 2019.
[6] The Claimant had been paid a salary of RM16,000.00 as per the letter of appointment.
[7] Being the CFO of the Company, it is undisputed that the Claimant is one of the top management personnel in the company.
Referred Cause Papers
[8] The following Pleadings and Documents filed before this Honorable Court are as follows:
i) Statement of Case dated 15 April 2022;
ii) Statement in Reply dated 1 March 2022;
iii) Rejoinder dated 15 September 2023;
iv) Claimant's Bundle of Documents, marked as "CLB-1";
v) Claimant's Additional Bundle of Documents, marked as "CLB-2"; and
vi) Witness Statement of Lim Mei Mei, marked as "CLWS-1";
[9] The matter was heard on 10 September 2024 whereby the Claimant had called herself as indicated above, and the Company's representative present on the hearing date but did not call any witnesses.
Chronology Of Events
[10] The Claimant received a letter dated 22 February 2021 from the Company (signed off by the Managing Director, Dato' Allan Goh) ["Dato' Allan"] which sought for a temporary 50% reduction of the Claimant's salary (from RM16,000.00 to RM8,000.00) starting from the month of March 2021 onwards due to alleged "deficit in financial accounting of the Company".
[11] All the above is in direct contradiction with the reason provided by the Company in seeking to reduce the Claimant's contractually agreed salary of RM16,000.00.
a. The aforesaid letter from the Company carried a portion which required the Claimant's acknowledgement, acceptance and signature;
b. The Claimant did not agree to the deduction and accordingly did not sign the said letter; and
c. Notwithstanding the Claimant's disagreement, the Company had unilaterally deducted the Claimant's salary by 50% wherein the Claimant was only paid RM8,000.00 as her salary for the month of March (which were only issued on 2 April 2021).
[12] In breach of duty of trust and confidence, which left the Claimant with no choice but to consider herself as discharged from further obligation ie constructively dismissed.
The Function Of The Industrial Court
[13] The role of the Industrial Court pertaining to a reference under s 20(3) of the Industrial Relations Act 1967 is to ask itself a question whether there was a dismissal; and, if so, whether it was with or without just cause or excuse ( Wong Chee Hong v. Cathay Organisation Malaysia Sdn Bhd [1987] 1 MELR 32; ; [1988] 1 MLJ 92 ; [1988] 1 CLJ (Rep) 298 ).
Issues To Be Decided
[14] The issues to be determined in this case are:
(i) whether a case of constructive dismissal has been made out and; and
(ii) whether the constructive dismissal of the Claim