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2023 MarsdenLR 1625

COURT OF APPEAL PUTRAJAYA
KAREN YAP CHEW LING – Appellant
Versus
BINARY GROUP SERVICES BHD & ANOTHER APPEAL – Respondent
[Civil Appeal No: M-02(NCVC)(W)-613-03/2021]



Petitioner Advocates:Ambiga Sreenevasan,Janini Rajeswaran,Gokul Radhakrishnan,Choo Dee Wei,Nur Shainaz Azizor Rahman ,Respondent Advocate: Tommy Thomas,Elaine Yap

Breach of confidence involves the unauthorized use of confidential information, leading to liability for damages based on the actual loss or gain rather than speculative valuations.

Headnote:(A) Contracts Act 1950 - Section 28 - Breach of confidence - Misappropriation of confidential information by ex-employee - The plaintiff proved that the defendant unlawfully accessed and copied confidential databases, leading to a breach of fiduciary duty and deceit - The court found that the defendant's actions caused damage to the plaintiff's business interests. (Paras 3, 10, 12, 44, 46, 47, 80, 81, 192)

(B) Confidential Information - Definition and protection under common law and contract - The court reiterated the necessity for clear identification of confidential information and the circumstances under which it is communicated, emphasizing that a breach gives rise to equitable liability. (Paras 44-49)

(C) Assessment of Damages - The court held that damages for breach of confidence should be based on the value of the information misappropriated, not merely on speculative valuations. The court remitted the case for proper assessment of damages, allowing for further evidence and expert reports. (Paras 146-168)

Facts of the case:
The plaintiff, a company engaged in online trading, sued its former employee for misappropriating confidential information while transitioning to a competitor. Evidence included forensic IT reports showing the copying of extensive databases. (Paras 3, 8, 10)

Findings of Court:
The court found the defendant liable for breach of confidence, deceit, and fiduciary duties, emphasizing the lack of rebuttal evidence from the defendant. The valuation of the confidential information was deemed unreliable and speculative. (Paras 10, 11, 146)

Issues: The main issues addressed included the identification of confidential information, the nature of the breach, the appropriate measure of damages, and the fairness of the trial process regarding the defendant's absence. (Paras 18, 22, 44, 146)

Ratio Decidendi: The court ruled that the defendant's absence deprived her of the opportunity to contest the plaintiff's evidence, leading to the acceptance of the plaintiff's claims as true. The assessment of damages must be based on actual loss or gain, not speculative valuations. (Paras 10, 146, 168)

Result: The appeal was allowed in part; the court affirmed the finding of liability but set aside the damages awarded, remitting the case for proper assessment. (Paras 190, 192)

Table of Content
1. balancing confidentiality and employee mobility (Para 1 , 2)
2. nature of the plaintiff's business and its implications (Para 3 , 4 , 5)
3. details of the plaintiff's claims against the defendant (Para 6 , 7 , 8 , 12)
4. court's observations on evidence and trial conduct (Para 9 , 10 , 26 , 32 , 39 , 43)
5. defendant's arguments against the high court's decisions (Para 14 , 15 , 17 , 18 , 19 , 21)
6. confidential information and fiduciary duties (Para 44 , 45 , 46 , 49)
7. legal standards for breach of confidence (Para 48 , 74 , 75 , 76 , 80)
8. assessment of damages for breach of confidentiality (Para 90 , 94 , 115 , 149 , 150)
9. final orders and remittance for damages assessment (Para 190 , 191 , 192)
Lee Swee Seng JCA:

[1] In a world where information travels at a speed rivalling that of light, there is a real temptation for an employee, when leaving the company, to take with him the confidential information of the company, especially when the employee is joining a competitor. A balance has to be found between protecting the confidential information of the employer and the employee seeking employment in a similar line where knowledge and experience gained at the previous employment would be what makes the employee more marketable.

[2] The dividing line between confidential information and general knowledge, experience and expertise gained may be rather blurred in some instances. Coupled with that is the prohibition in our Contracts Act 1950 in s 28 where all contracts in restraint of trade against an employee are void. However, what is clear is that in whatever way a previous employee may want to be engaged in a competing setup or business, he is not to use the confidential information gained during his previous employment for his own benefit or that of the new competitor company that he now works for.

[3] The Plaintiff, Binary Group Services Sdn Bhd ("BGS") had sued its ex-employee the Defendant, Karen Yap, for essentially misappropriating the confidential information of its Affiliates, Affiliate Leads and Introducing Brokers ("Business Partners") and Clients in its database. The Plaintiff operates a website binary.com which provides, euphemistically speaking, customers with an online platform allowing users to trade currencies, contracts for differences (CFDs), commodities, and synthetic and volatility indices.

[4] The crude and candid word for the Plaintiff's business as pleaded by the Plaintiff is that it provides an online platform for gambling. Apparently, anything that moves up and down with an element of unpredictability, is fodder for the gambling business. It is an industry as old as mankind; the poor hope they become rich and the rich dream of going for the kill and becoming super rich. Whatever the fortune or misfortune that may be visited upon the trader, the company would always make money because it earns a commission on the bet place be it for selling or buying at an agreed price.

[5] We live in days where all of us who use the Internet would leave behind our digital footprints. There is no email sent and document saved or files copied that cannot be traced by forensic IT experts. Even by deleting the delete and deleting the delete of the delete (ad infinitum), what is deleted can still be retrieved with some difficulties no doubt. Little wonder that privacy, confidentiality and Internet security are now very much prized.

In The High Court

[6] The Plaintiff's cause of action in the High Court against the Defendant was for:

(a) tort of deceit in that the Defendant fraudulently misrepresented to the Plaintiff that she would be resigning to join a start-up in computer games and the Plaintiff acted to its detriment by allowing the Defendant continued access to the 'Confidential Information':

(b) breach of confidence, both in contract and in equity, where the Plaintiff claimed that the Defendant breached her obligations of confidence by removing or transmitting the 'Confidential Information' and disclosed the

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