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Employer Liability When Salary Savings Scheme Premiums Are Not Remitted to Insurers

Employer Not Paying Insurance Premium? Your Legal Remedies

Imagine relying on your employer's promise to secure your family's future through a life insurance policy, only to discover after your passing that the policy lapsed because premiums weren't paid. This scenario raises a critical question: Company Not Paying Premium for the Employee as Agreed Upon? What is the Remedy?

In India, under schemes like the Salary Savings Scheme (SSS) offered by insurers such as the Life Insurance Corporation (LIC), employers play a pivotal role in deducting premiums from salaries and remitting them to the insurer. When they fail, employees or their heirs may face denied claims. This blog explores the legal remedies, drawing from court precedents and key principles. Note: This is general information based on case law and not specific legal advice. Consult a qualified lawyer for your situation.

Understanding the Employer's Role in Salary Savings Scheme

Under the Salary Savings Scheme, the employer acts as an agent of the insurance company for premium collection and remittance. The scheme explicitly mandates: the employer has to make the deductions of the premium on the employee policy holders authorisation and remit them regularly to LIC

LIFE INSURANCE CORPORATION OF INDIA VS JASPAL KAUR - Consumer (1996)

. This duty is non-negotiable, transforming the employer into a trusted intermediary between the employee and insurer

Uma Rani Gautam VS LIC of India - Consumer (2008)

.

Failure to fulfill this role isn't just an administrative oversight—it's a breach of contractual obligation. Courts have consistently held that employers bear responsibility for ensuring premiums reach the insurer on time

LIFE INSURANCE CORPORATION OF INDIA VS JASPAL KAUR - Consumer (1996)

. For instance, in cases involving public sector undertakings like PRTC, the employer was found liable despite policy lapse due to non-remittance

LIFE INSURANCE CORPORATION OF INDIA VS JASPAL KAUR - Consumer (1996)

.

Key Responsibilities Highlighted in Case Law

  • Deduction and Remittance: Employers must deduct authorized amounts from salaries and forward them promptly

    LIFE INSURANCE CORPORATION OF INDIA VS JASPAL KAUR - Consumer (1996)

    .
  • Authorization Reliance: Employees provide written consent, shifting the onus entirely to the employer

    Uma Rani Gautam VS LIC of India - Consumer (2008)

    .
  • Ongoing Duty: Regular remittances prevent lapses, safeguarding policy benefits

    RADHA KRISHEN GOJA VS ORIENTAL INSURANCE CO. LTD. - Consumer (1995)

    .

Consequences of Employer Default on Premium Payments

If premiums aren't paid, the policy may lapse, but this doesn't absolve the employer. The court in a pivotal ruling noted: the insurance policy lapsed due to non-payment of premium, as per the terms and conditions of the policy. However, it held that PRTC was liable to compensate the complainant as it failed to deduct the premium from the insured's salary and remit it to LIC, despite receiving the necessary authorization

LIFE INSURANCE CORPORATION OF INDIA VS JASPAL KAUR - Consumer (1996)

.

This lapse can lead to claim denials upon the employee's death, depriving heirs of benefits. Importantly, lapse isn't automatic; it requires insurer action, and the scheme emphasizes employer accountability even post-lapse

LIFE INSURANCE CORPORATION OF INDIA VS JASPAL KAUR - Consumer (1996)

. The employee's non-involvement in direct payments reinforces this: the employer’s default effectively deprives the employee of the policy benefits

LIFE INSURANCE CORPORATION OF INDIA VS JASPAL KAUR - Consumer (1996)

.

Primary Legal Remedies Against the Employer

The core remedy is holding the employer liable for compensation. Heirs or the insured can sue for:- Insured Sum Assured: Courts may direct payment equivalent to policy benefits

LIFE INSURANCE CORPORATION OF INDIA VS JASPAL KAUR - Consumer (1996)

.- Damages: For breach of duty, including interest and costs

RADHA KRISHEN GOJA VS ORIENTAL INSURANCE CO. LTD. - Consumer (1995)

.

Consumer forums and courts have modified orders to enforce this, recognizing the employer's agency role. In one case, the employer was ordered to pay the awarded amount despite technical lapse, underscoring social and contractual obligations

LIFE INSURANCE CORPORATION OF INDIA VS JASPAL KAUR - Consumer (1996)

.

Steps to Seek Remedy

  1. Gather proof of authorization and salary slips showing no deductions.
  2. File a complaint in Consumer Forum under the Consumer Protection Act.
  3. Claim deficiency in service due to non-remittance

    Uma Rani Gautam VS LIC of India - Consumer (2008)

    .

Insights from Related Cases: Joint Liability and Broader Precedents

While primary liability rests with the employer, related rulings highlight potential joint liability with insurers. In a National Consumer Disputes Redressal Commission (NCDRC) case, Employer and insurer are jointly liable for insurance benefits despite policy lapse due to failure in premium communication 2023 Supreme(Online)(NCDRC) 2195. Here, the employer agreed to deduct from provident fund but failed, and the insurer didn't notify non-receipt: OP1 agreed to deduct the premium from out of the provident fund contributed by the employee... Equally when the insurance company having agreed to receive the amount from OP1 towards premium it did not inform non-receipt of premium from OP1 or intimated the same to the assured 2023 Supreme(Online)(NCDRC) 2195.

The court ruled both parties deficient in service, directing payment with interest. This emphasizes: Employers act as agents for employees in insurance matters; failure to inform the insured about policies can result in liability for omissions leading to policy lapses 2023 Supreme(Online)(NCDRC) 2195.

Other precedents, though in motor insurance contexts, reinforce premium payment duties. For example, disputes over coverage for employees like drivers turned on whether premiums covered specific risks: The owner of the vehicle had paid Rs. 25 premium for personal accident for paid driver and cleaner and owner had paid Rs. 75 premium for legal liability to employee 2025 Supreme(Online)(SCDRC) 29358. These cases illustrate how courts scrutinize premium remittances to determine liability

SHAKARGIRI J. MEGHNATHI vs IFFCO - TOKIYO GENERAL INSUARNCE CO.L LTD.

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In another, additional premiums for loaders/unloaders were key: Additionally, the employer sought indemnification of five other employees engaged in loading or unloading activities by paying extra premium 2025 Supreme(Online)(Chh) 9340, upholding coverage where paid appropriately.

These insights apply analogously to SSS, showing courts' focus on fulfilled premium obligations.

Exceptions and Limitations to Remedies

Remedies aren't absolute:- Policy Terms: If terms specify automatic lapse without employer liability, claims may weaken—though SSS documents clarify lapse depends on insurer action

LIFE INSURANCE CORPORATION OF INDIA VS JASPAL KAUR - Consumer (1996)

.- Insurer Focus: Primary action is against the employer; insurers typically evade liability if employer default caused lapse

LIFE INSURANCE CORPORATION OF INDIA VS JASPAL KAUR - Consumer (1996)

.- Proof Burden: Heirs must prove authorization and employer's knowledge of salary availability

Uma Rani Gautam VS LIC of India - Consumer (2008)

.

Practical Recommendations for Employees, Employers, and Insurers

  • For Employees/Heirs: Monitor policy status annually; initiate action promptly against the employer. Generally, consumer forums offer faster relief.
  • For Employers: Implement robust payroll systems for deductions and remittances to mitigate risks. Timely compliance avoids liability to compensate the employee’s legal heirs if the lapse results in loss or denial of claim

    LIFE INSURANCE CORPORATION OF INDIA VS JASPAL KAUR - Consumer (1996)

    .
  • For Insurers: Verify remittances, notify policyholders of lapses, and pursue employers directly—but note potential joint exposure if communication fails 2023 Supreme(Online)(NCDRC) 2195.

Key Takeaways and Conclusion

When a company neglects to pay premiums as agreed under the Salary Savings Scheme, the employer typically remains liable to compensate the employee or heirs, even if the policy lapses. Courts view this as a breach of agency duty, awarding sums assured or damages

LIFE INSURANCE CORPORATION OF INDIA VS JASPAL KAUR - Consumer (1996)

Uma Rani Gautam VS LIC of India - Consumer (2008)

. Related cases underscore shared responsibilities, preventing easy claim denials 2023 Supreme(Online)(NCDRC) 2195.

In summary, proactive monitoring and swift legal action can secure rightful benefits. While these principles guide generally, individual cases vary—seek professional advice tailored to your facts. Protect your policy; your future depends on it.

References:1.

LIFE INSURANCE CORPORATION OF INDIA VS JASPAL KAUR - Consumer (1996)

: Employer liability under SSS for non-payment.2.

Uma Rani Gautam VS LIC of India - Consumer (2008)

: Agent duty to deduct/remit.3.

RADHA KRISHEN GOJA VS ORIENTAL INSURANCE CO. LTD. - Consumer (1995)

: Compensation despite lapse.4. 2023 Supreme(Online)(NCDRC) 2195: Joint liability for communication failures. #EmployerLiability, #InsuranceRemedy, #SalarySavingsScheme
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