Kerala High Court Directs Government to Notify SOP for Police Response Under Mental Healthcare Act

In a significant move to standardise police interactions with persons requiring care under the Mental Healthcare Act, 2017 , the Kerala High Court has directed the State Government to formally notify a Standard Operating Procedure (SOP) governing how officers should respond to and engage with individuals with mental illness. The Division Bench of Justice Devan Ramachandran and Justice Basant Balaji also ordered that the SOP be incorporated into the curriculum of cadets training at the Kerala Police Academy, ensuring that future officers are adequately prepared.

The directive came while disposing of an interlocutory application in a long-running public interest litigation (OP 16667/1996), where the court had taken note of systemic gaps in police response to mental health crises. The Bench underscored that police officers are among the primary stakeholders under the statutory framework of the Mental Healthcare Act, 2017, particularly under Chapter XIII, which sets out the responsibilities of various agencies, including the police.

The Need for a Uniform Protocol

The court observed that several instances had been brought to its notice regarding inadequacies in police response to situations involving persons with mental illness. However, the judges were careful to note that such shortcomings “were not necessarily attributable to any deliberate failure on the part of police officers, but could stem from a lack of proper awareness and necessary guidance.” This recognition paved the way for a collaborative approach to develop a binding SOP.

Against this backdrop, the amici curiaeRamkumar Nambiar, Sathyasree Priya, along with Parvathy Menon and Athira Menon—proposed that a comprehensive SOP be prepared and notified by the government. Their submission was that such a protocol would make the guidelines binding on police and other concerned agencies, ensuring that actions are guided by a uniform protocol rather than ad hoc practices.

Stakeholder Meetings and Finalisation

On July 9, 2026, after reviewing various reports, including one submitted on behalf of the State Police Chief, the court decided that a meeting of all stakeholders should be convened to consider suggestions and facilitate a coordinated approach. The State Police Chief was directed to convene the meeting and submit a follow-up report.

By August 2026, representatives from the Victim Rights Centre (VRC) and the Kerala State Legal Services Authority (KeLSA) informed the court that the meeting had been held and that the proposed SOP was in its final stage of preparation. Subsequently, the SOP was finalised and placed on record through standing counsel for KeLSA. The amici curiae submitted that the finalised SOP contained the requirements of the statutory mandate and had been approved by all stakeholders following extensive discussions and consultations.

Court’s Directions

Accepting the request to notify the SOP, the court observed that it was “in the common interest of all stakeholders, particularly the police, to have clear guidelines regarding the manner in which they should act when they encounter or interact with persons requiring care under the Act.”

The Bench directed the State Government to notify the SOP—placed on record along with the memo submitted by KeLSA—in the official Gazette, in accordance with the applicable rules and Section 100 of the Mental Healthcare Act, 2017. Once the notification is issued, the State Police Chief has been directed to ensure that the protocol is circulated to all Station House Officers and police stations under his command, so that officers are adequately equipped to act in accordance with the prescribed guidelines.

Further, the court directed the Police Chief to ensure that the Director of the Kerala Police Academy incorporates the SOP into the curriculum for new cadets and officers undergoing training. This exercise is to be undertaken as soon as the Gazette notification is issued. Recognising that effective implementation also depends on the response of the Health Department, the court directed the Secretary of the Health Department to circulate the order to all responsible officers within the department.

Appreciation and Compliance

The Bench placed on record its appreciation for the State Police Chief and other stakeholders for their efforts in finalising the protocol within the timeline prescribed by the court. The interlocutory application was closed with the above directions, and the matter has been posted after one month for compliance.

Implications for Legal Practice and Policing

This judgment marks a critical step in bridging the gap between statutory rights and ground-level implementation. For legal practitioners, the notification of a binding SOP will provide a clear benchmark against which police conduct can be measured in cases involving persons with mental illness. It also reinforces the principle that procedural safeguards under the Mental Healthcare Act are not merely aspirational but enforceable through judicial oversight.

For police officers, the inclusion of the SOP in training curricula is expected to reduce incidents of mishandling and stigmatisation, promoting a more humane and rights-based approach. The directive to the Health Department ensures that the protocol is not viewed in isolation but as part of a multi-agency response framework.

The Kerala High Court’s proactive role in facilitating stakeholder consultation and setting a firm timeline for notification demonstrates a model of collaborative judicial intervention. As the matter returns for compliance review, the legal community will be watching closely to see whether the SOP is notified and implemented without delay.

Conclusion

By mandating a formal SOP and its integration into police training, the Kerala High Court has taken a decisive step toward upholding the rights of persons with mental illness. The judgment underscores the judiciary’s commitment to ensuring that every statutory framework is backed by practical, actionable guidelines. For the legal profession, it serves as a reminder that effective justice often requires not just interpretation of law, but active oversight of its implementation.