Madhya Pradesh High Court: Authorised IRCTC Agent Cannot Be Prosecuted Under Section 143 Railways Act

In a significant ruling that clarifies the scope of criminal liability under the Railways Act, the Madhya Pradesh High Court at Jabalpur has held that an authorised IRCTC e-ticketing agent cannot be prosecuted under Section 143 of the Railways Act, 1989 merely for using his personal user ID to book tickets instead of his authorised agent ID. Justice Himanshu Joshi quashed the criminal proceedings pending against Avinash Kumar Soni, an authorised IRCTC agent running Soni Cyber Cafe in Singrauli, finding that the alleged conduct, even if accepted, did not constitute an offence under the statute.

A Case of Personal ID vs Agent ID

The RPF had raided Soni's cyber cafe on November 20, 2019 , and allegedly found that two railway tickets—PNR numbers 6235889021 and 6134036107—had been issued through his personal IRCTC user ID rather than his authorised agent ID (ICTKTRP00093). Based on this, a charge-sheet was filed under Section 143 of the Railways Act, which penalises " unauthorised carrying on of the business of procuring and supplying railway tickets ." Soni, a Chartered Accountancy student and law graduate, had been an authorised IRCTC agent since 2015 .

The RPF's Allegation and the Petitioner's Defense

The RPF contended that Soni was issuing Tatkal tickets from his personal ID and carrying on business for consideration, thereby attracting the offence. They pointed to a prior complaint and seizure of electronic records. Soni's counsel, Vishal Daniel, argued that the continuation of proceedings was an abuse of process, stressing that Soni was an authorised agent and there was no material to show he was an "unauthorised" person. He further highlighted discrepancies in the investigation, including the raid date and Soni's absence from the shop at the time.

Supreme Court Precedent Paves the Way

The High Court heavily relied on two recent Supreme Court decisions: Inspector, RPF vs Mathew K. Cherian and J. Ramesh vs Union of India (Criminal Appeal Nos. 4169/2024 and 139-140/2025). In those cases, the Supreme Court held that Section 143 applies only to persons who are not railway servants or authorised agents. The apex court specifically observed that even if an authorised agent violates the terms and conditions of the agency—such as using multiple user IDs—such conduct does not attract criminal liability under Section 143. The remedy lies in civil or contractual action, not criminal prosecution.

Key Observations from the High Court

Writing the judgment, Justice Himanshu Joshi made pivotal observations that spell out the legal position:

"The allegation that such authorized agent used a personal ID contrary to the conditions imposed by IRCTC may constitute a breach of the terms and conditions governing his agency , and may invite appropriate administrative or contractual action by the competent authority, but such alleged breach by itself cannot attract criminal liability under Section 143 of the Railways Act."

The court further noted that the charge-sheet did not allege that Soni's authorisation had been cancelled, nor did it claim he was an "unauthorised person." The gravamen of the complaint was merely the mode of booking—personal ID versus agent ID—which falls short of the essential ingredients of Section 143.

The Final Order: Quashing of Criminal Proceedings

Allowing Soni's petition under Section 482 CrPC, the court quashed Criminal Case No. 233/2020 pending before the Additional Chief Judicial Magistrate, Railway Court, Jabalpur. The court held that continuing the prosecution would amount to an abuse of process, as the admitted facts, read in light of Supreme Court precedent, disclose no offence. The implication is clear: authorised agents can face administrative or contractual consequences for breaching IRCTC rules, but the criminal hammer of Section 143 is reserved for unauthorised touts, not for agents who hold valid authorisation.