The Income Tax Appellate Tribunal, Mumbai, has set aside assessment orders against United Kingdom-based Cornerstone OnDemand International Limited, ruling that tax authorities cannot presume the existence of a permanent establishment simply due to business activities conducted by an Indian affiliate. In a significant decision dated 16 October 2026, the bench comprising Judicial Member Beena Pillai and Accountant Member Arun Khodpia directed the Assessing Officer to perform a de novo examination of the company’s tax liabilities for the 2020-21, 2021-22, and 2022-23 assessment years. The ruling emphasizes that the presence of an Indian subsidiary does not automatically equate to a taxable presence for a foreign entity, and any attribution of profits must be grounded in a rigorous analysis of functions, assets, and risks.

The dispute arose after the Assessing Officer concluded that the taxpayer’s Indian affiliate, Cornerstone OnDemand Services India Private Limited (CSOD India), functioned as a Dependent Agent Permanent Establishment (DAPE) under Article 5(4) of the India-United Kingdom Double Taxation Avoidance Agreement. The revenue department argued that because CSOD India identified prospective customers, managed marketing outreach, issued invoices, and collected payments, it habitually secured orders on behalf of the UK-based firm. Consequently, the authorities attributed 30 percent of the Indian revenue—amounting to approximately 2.27 crore rupees for the 2020-21 period—to the Indian permanent establishment. This finding was further bolstered by the Dispute Resolution Panel, which characterized the Indian premises as a fixed-place sales outlet and identified a service permanent establishment.

Scrutinizing the Agent-Principal Relationship

The Tribunal’s decision highlights a critical gap in the lower authorities' approach, noting that the existence of a permanent establishment is a fact-specific inquiry that requires moving beyond superficial documentation. The taxpayer contended that its relationship with CSOD India was strictly on a principal-to-principal basis, supported by contractual clauses stating that neither party was authorized to bind the other. Furthermore, the assessee maintained that the Indian entity operated as a reseller with its own books of accounts and payroll employees focused on support services, not marketing.

In its order, the bench observed that the authorities had failed to look into the substance of the commercial arrangement. The Tribunal stated: "The determination of the existence of a PE requires an examination of the substance of the arrangement and the actual conduct of the parties, rather than merely the nomenclature employed in the agreements or the manner in which the transactions are recorded in the books of account." The Assessing Officer was directed to re-evaluate whether CSOD India truly possessed the authority to negotiate and conclude contracts, or if the Indian entity merely performed support functions within its capacity as an independent contractor.

Challenging Ad Hoc Attribution Methods

A primary point of contention for the ITAT was the arbitrary application of a 30 percent profit attribution rate. The Tribunal found that the tax authorities had essentially adopted this figure by replicating the findings from an assessment order involving another group entity from previous years. The assessee successfully argued that such a mechanical application of previous orders was inappropriate, especially given a realignment of business operations that took place from the 2020-21 assessment year.

The Tribunal clarified that accepting an assessment for one year or one entity does not create a legal estoppel preventing a taxpayer from challenging subsequent assessments. By relying on the Morgan Stanley principle, the bench pointed out that once an Indian affiliate has been compensated at an arm’s length basis—a fact confirmed by the lack of transfer-pricing adjustments in this case—the burden remains on the Revenue to prove why further profits should be attributed to the foreign enterprise. The court ordered that any future attribution must be supported by a forensic analysis of the functional profile, rejecting the "ad hoc" approach taken by the lower authorities.

Treaty Obligations and Functional Analysis

The ITAT also clarified the role of the Multilateral Instrument (MLI) in such disputes, noting that reliance on the "spirit" of the MLI to establish a permanent establishment for the 2020-21 year was legally invalid. The bench reaffirmed that the adjudication must remain strictly within the confines of the India-UK Double Taxation Avoidance Agreement. Specifically, the Assessing Officer was instructed to verify whether the premises in India were truly at the disposal of the foreign entity, a core requirement for establishing a fixed-place permanent establishment under Article 5(2)(f).

Regarding the alleged service permanent establishment under Article 5(2)(k) , the bench ordered a fresh look at whether the taxpayer actually provided services in India through its own employees, noting that the presence of an affiliate does not automatically shift the burden of service provision to the foreign entity. The Tribunal's directive requires the Assessing Officer to examine specific customer agreements, pricing authority, and the assumption of credit risks. "If the remuneration is found to adequately reflect all such functions and risks, the implications of the principle laid down in Morgan Stanley shall be duly considered," the bench observed.

The final order mandates that the taxpayer provide all necessary agreements, functional analyses, and transfer-pricing documentation for the fresh assessment. The Assessing Officer is now required to conduct this analysis, provide the assessee with a reasonable opportunity to be heard, and issue a speaking order that addresses the factual conduct of the business, rather than relying on historical precedents or generalized assertions of agency. All three appeals have been allowed for statistical purposes, setting the stage for a comprehensive re-examination of the multinational's Indian tax footprint.