PEPSU Road Transport Corporation Wins Appeal: No Regularization for Outsourced Staff Without Master-Servant Relationship

In a significant ruling that clarifies the boundaries of employment rights for outsourced workers, the Punjab and Haryana High Court has held that employees engaged through a private outsourcing agency cannot claim regularization merely by virtue of long service with a government corporation. The Division Bench of Justice Harsimran Singh Sethi and Justice Minderjeet Yadav allowed a batch of appeals filed by the PEPSU Road Transport Corporation (PRTC), setting aside a Single Judge order that had directed the regularization of such employees.

The Dispute: Outsourced Workers Seeking Regularization

The case involved employees who had been working as Drivers, Conductors, and in other roles for PRTC, but through an outsourcing agency, M/s S.S Service Providers. The appointments were made by the private agency, and the employees were then deployed with PRTC under a manpower supply contract. After working continuously for over a decade, the employees filed a writ petition seeking regularization, relying on Supreme Court judgments in Jaggo vs. Union of India and Vinod Kumar vs. Union of India , which held that long-serving temporary employees may be entitled to regularization.

The Single Judge had accepted their plea, treating PRTC as the " employer for all intents and purposes " and directing regularization along with benefits like the Old Pension Scheme. PRTC challenged this order, arguing that there was no master-servant relationship between the corporation and the workers.

PRTC's Argument: No Employer-Employee Relationship

Senior counsel for PRTC contended that not a single document existed to show that the corporation had ever appointed the respondents. "The advertisement was issued by the private agency, appointment orders were issued by the private agency, and even today, there is no document conferring any status— temporary, ad hoc, or officiating —upon the respondents by the PRTC," the court noted. The corporation argued that the Division Bench's earlier decision in Nishan Singh vs. State of Punjab (2013) squarely covered the issue, holding that outsourced employees cannot claim regularization.

Employees' Stand: Work and Control Determine Employment

Representing the workers, senior counsel argued that the nature of duties performed, the supervisory control exercised by PRTC, and the provisions of the Punjab Ad hoc, Contractual, Daily Wage, Temporary, Work Charged and Outsourced Employees’ Welfare Act, 2016, justified regularization. They also relied on Rule 8 of the PEPSU Road Transport Corporation Employees (Conditions of Appointment and Service) Regulations, 1981, which permits hiring manpower from outsourcing agencies, arguing that such workers should be treated as PRTC employees.

Legal Analysis: Documentary Proof of Employment Is Essential

The Division Bench meticulously examined the law on master-servant relationships. Citing the Supreme Court's recent decision in The Joint Secretary, Central Board of Secondary Education vs. Raj Kumar Mishra ( 2025 ), the Bench held that "a direct master-servant relationship has to be established on paper." Merely performing duties or being under supervisory control does not create an employment relationship.

The court further relied on The Municipal Council, Nandyal vs. K. Jayaram (2025), where the Supreme Court categorically held that outsourced employees cannot claim pay scales or regularization even after long service. The Bench distinguished the Jaggo case, noting that it applied only where employees were initially appointed by the state and later transferred to an outsourcing agency to deny them benefits. In the present case, the workers were recruited by the agency from day one.

The court also examined the 2016 Act and the 1981 Regulations. Section 6 of the Act allows taking outsourced employees on contract only if the entity is financially capable, and no such finding was recorded by the Single Judge. The Regulations define " temporary employee " as one appointed by the PRTC, not through an agency. "An appointment through a private contractor under an outsourcing arrangement cannot be termed as a temporary appointment by the PRTC," the Bench observed.

Key Observations from the Judgment

"For a person to claim employment under any organization, a direct master-servant relationship has to be established on paper. In the present case, admittedly, the only document, which the private respondents have in their favour, is showing that they were posted at various places doing different nature of work. This clearly would not establish master-servant relationship ." (Para 20, quoting Raj Kumar Mishra )

"The test which would actually throw light... is whether the relationship, which is direct between two parties in whatever manner, can be differentiated with a relationship which had no direct connection... but rather the relationship is through a third-party which in the present case is the contractor." (Para 23, quoting K. Jayaram )

"There has to be a clear distinction between a temporary employee appointed by the Corporation and an outsourced employee provided by an outsourcing agency ." (Para 46)

"Not even a single observation has been made by the Hon’ble Supreme Court of India to the effect that an outsourced employee, who was recruited through an outsourcing agency at the first instance, would also be treated as an employee of the State... to claim the benefit of regularisation." (Para 53)

The Verdict: Appeals Allowed, Regularization Denied

The Division Bench concluded that the Single Judge's order was "not supported by the facts and the law" and set it aside. The writ petitions filed by the employees were dismissed. The court emphasized that granting regularization in the absence of a master-servant relationship would impose an unjustified financial burden on PRTC and undermine the distinction between direct and outsourced employment .

This judgment reaffirms that in the context of public employment, the path to regularization is paved by documentary evidence of appointment, not merely by the length of service or the nature of duties performed through a third party. The decision provides clarity for government corporations relying on outsourcing models, making it clear that they are not automatically liable to absorb agency workers into their permanent rolls.