Boarding and Ticket Issuance
Passengers typically board buses at designated stops or stages, and it is the conductors' statutory duty to issue tickets at the boarding point before the bus departs. Failure to do so constitutes misconduct and can lead to penalties or legal action. Several cases highlight that conductors must issue tickets to all passengers boarding at specified points, and failure to do so is considered a violation of rules P. JAGANNADHAM VS Presiding Officer, Industrial Tribunal-cum-Labour Court, WARANGAL - Andhra Pradesh, Depot Manager, APSRTC, Hyd. VS G. Durgaiah - Andhra Pradesh, A. P. State Road Trans. Corpn. VS Addl. Labour Court-cum-Industrial Tribunal, Hyderabad - Andhra Pradesh, Depot Manager, A. P. S. R. T. C. VS M. Narasaiah - Andhra Pradesh.
Passenger Boarding Points
Passengers often board buses at various points such as cross-roads, stages, or bus stands. Proper boarding procedures involve passengers getting into the bus at designated stops, with conductors issuing tickets at these points to ensure proper record-keeping and compliance P. JAGANNADHAM VS Presiding Officer, Industrial Tribunal-cum-Labour Court, WARANGAL - Andhra Pradesh, Abdul Gaffar Mohammad Taqi VS State of U. P. - Allahabad, G. K. T. Bus Service, Palani VS State Transport Appellate Tribunal, Madras - Madras.
Duties of Conductors and Drivers
Conductors are responsible for issuing tickets to passengers at the boarding point, ensuring no overloading occurs, and confirming that passengers are properly seated or standing in designated areas. Drivers are expected to take precautions during boarding and alighting to prevent accidents, and negligence in these duties can lead to legal liabilities Rajasthan State Road Transport Corporation VS Rajkumar - Rajasthan, Shajan VS N Raman Pillai - Kerala.
Misconduct and Legal Implications
Issuing used or incorrect tickets, or failing to issue tickets to passengers boarding at designated points, is misconduct that can result in disciplinary actions or court cases. Instances include reissuing used tickets or not issuing tickets despite collecting fare, which constitutes violation of rules and can lead to penalties Depot Manager, A. P. S. R. T. C. VS M. Narasaiah - Andhra Pradesh.
Drop-off Locations and Passenger Rights
Buses are required to drop pilgrims or passengers at designated bus stands, not at distant locations, to protect passenger rights and ensure safety. Dropping passengers at unauthorized or distant locations can adversely affect their interests and is subject to judicial scrutiny ABRAHAM M.P vs TRAVANCORE DEVASWOM BOARD - Kerala.
The main consensus across sources is that passengers should board buses at designated stops or stages, and conductors must issue tickets at these points before departure. Proper boarding procedures are critical for legal compliance, safety, and passenger rights. Failure to adhere to these protocols, such as boarding without ticket issuance or dropping passengers at unauthorized locations, can lead to misconduct, legal penalties, and safety hazards. Ensuring boarding at proper points and correct ticketing is essential for the smooth and lawful operation of bus services.
References:
- P. JAGANNADHAM VS Presiding Officer, Industrial Tribunal-cum-Labour Court, WARANGAL - Andhra Pradesh, Abdul Gaffar Mohammad Taqi VS State of U. P. - Allahabad, Depot Manager, APSRTC, Hyd. VS G. Durgaiah - Andhra Pradesh, Rajasthan State Road Transport Corporation VS Rajkumar - Rajasthan, G. K. T. Bus Service, Palani VS State Transport Appellate Tribunal, Madras - Madras, Shajan VS N Raman Pillai - Kerala, A. P. State Road Trans. Corpn. VS Addl. Labour Court-cum-Industrial Tribunal, Hyderabad - Andhra Pradesh, ABRAHAM M.P vs TRAVANCORE DEVASWOM BOARD - Kerala, Anupam Banerjee VS State Of West Bengal - Supreme Court, Depot Manager, A. P. S. R. T. C. VS M. Narasaiah - Andhra Pradesh
despite collecting requisite fare from them at their boarding place itself – Held, At time of check passengers were travelling in ... at their boarding point itself - For having failed to issue tickets to passengers having boarded bus at Cross-Roads and bound for ... having boarded bus at Stage and bound for stage despite collecting requisite fare from them at their boarding point itself - For ... failed to issue tickets to a batch of 5 pas....
at Hapur bus stand. ... : The incident involved the murder of Satpal, the brother of the informant and eyewitness Vijai Pal Singh PW 1, inside a bus ... It was explained by Nawab PW 3 that when the incident took place. The passengers were boarding another bus No. UTG 9295 whereafter the bus in question bearing No. UHD 238 was to leave for Bulandshahr at 4. 25 P. M. 15. Coming to the evidence of the defence, S. I. ... UTG 9295 which was being boarded by the ....
on route - On a check at stage it was detected that he failed to issue tickets to as many as passengers who boarded the bus at and ... relief of reinstatement ought not have been granted by Tribunal present writ petition is filed - Respondent was conducting the bus ... The bus travelled a long distance between the place of boarding of the passengers concerned and the place of check. If the version of the workman was correct, he should not have allowe....
Ratio Decidendi: The court held that the driver's failure to take necessary precautions at a bus stand, where passengers are ... The claim petition was contested by the Corporation, alleging no negligence on the part of the bus driver. ... Sushma Thomas, AIR 1994 SC 163 Fact of the Case: The deceased was run over by a bus after alighting, resulting in his ... boarding, or alighting, in or from the Bus in question, or other passengers, are expected to be at the #HL_S....
No. 80 of 1983, submits that the checking having taken place at a bus stop, and at a time when passengers were getting out and boarding into the bus, the charge of overloading had not been proved. ... There was no satisfactory explanation forthcoming as to why 64 tickets should have been held by passengers, when it was checked at the bus stop. ... If he had issued tickets to those who boarded the bus standing at the entrance, then he ought not to hav....
Fact of the Case: The claimant sustained injuries while travelling in a bus and claimed compensation from the owner ... Boarding the bus means getting into the bus and either sitting in a seat or standing in the place reserved for passengers Conductor has a statutory duty to seat hat there are no footboard passengers. ... It is the duty of the conductor to see that the bus is set in motion only after the alighting passengers have ....
Fact of the Case: The 2nd respondent, employed as a Conductor in the Nizamabad Bus Depot of the Andhra Pradesh State ... Conductor shall issue tickets to all passengers at the boarding place before signaling to the driver to start the bus from each stage. Conductors in case of passenger services shall punch all tickets at the boarding stage at the time of issuing the tickets to passengers. ... (b) For your failure to issue tickets to a lady #HL_STA....
drops pilgrims at a distant parking area instead of the bus stand, adversely affecting their business. ... Transport - Pilgrim Rights - Act Section List - The court emphasized that buses must drop pilgrims at designated bus stands to ... Finding of the Court: The court found that buses should stop at the designated bus stand for dropping off pilgrims, ... The vehicles can be parked at the distant location only after bringing the pilgrims/passengers and dropping them at the bus stand, which is the drop....
during a violent altercation on a bus, which included sudden provocation. ... Paras 17, 18) ... ... Facts of the case: ... The appellant was involved in the death of a co-passenger ... After boarding, he noticed an altercation taking place on the first floor of the bus between some passengers including the appellant and Surendra Prasad Gupta (‘the deceased’/ ‘the victim’), who was also a coresident of Shaymbazaar Police Quarters. ... passengers. ... He noticed that....
For having issued the tickets bearing No.493/920660 to 666 of Rs.3/- deno., to 7 passengers on sighting the TTIs even after collecting the requisite fare at the place of boarding itself, who boarded the bus at Malkapuram and alighting at Toopranpet ex-stages 10 to 9, which constitutes misconduct under ... It is the case of the appellant-Corporation that the respondent-conductor reissued a used ticket to one of the passengers and caused pecuniary loss to the Corporation, that he did not issue tickets at ....
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