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IN THE HIGH COURT OF DELHI
Rajiv Shakdher, Talwant Singh, JJ.
United India Insurance Co. Ltd. - Appellant
Versus
Worldfa Exports Pvt. Ltd. - Respondent
FAO(OS) (COMM) 110 of 2021 & CM Appl. 28301 of 2021
Decided On : 21-09-2021




Ambiguity in arbitration findings necessitates fresh adjudication, as such matters cannot be rectified in appeal under the Arbitration and Conciliation Act, 1996.

Headnote:(A) Arbitration and Conciliation Act, 1996 - Section 34 - IRDA (Protection of Policyholders' Interest) Regulations, 2002 - Appeal against judgment of single judge dismissed - Challenge limited to findings on Claim No.VIII regarding interest - Appellant's contention on inadequate response by insurance company upheld - Ambiguity regarding award led to directions for fresh arbitration. (Paras 2, 5, 6)

Facts of the case:
The dispute arose from an insurance claim following a fire incident, where the learned arbitrator had granted additional interest under Regulation 9 of IRDA (Policyholders' Interest) Regulations, leading to an appeal concerning the interpretation of this claim.

Findings of Court:
The single judge's judgment was set aside regarding Claim No.VIII due to ambiguity in the award, necessitating fresh adjudication by a retired judge of the Supreme Court.

Issues: The primary issue was the ambiguity surrounding Claim No.VIII and whether the arbitration findings warranted fresh consideration.

Ratio Decidendi: The court reiterated that ambiguity in arbitration findings cannot be appropriately rectified in appeal, thus directing parties to resolve through fresh arbitration.

Result: Appeal disposed of; the judgment regarding Claim No.VIII set aside.

Table of Content
1. introduction to the appeal's context. (Para 1)
2. discussion of claim no.viii and arbitration. (Para 2 , 3)
3. court's decision to appoint a new arbitrator. (Para 4)
4. final orders on appeal and arbitration process. (Para 5 , 6 , 7 , 8 , 9)

JUDGMENT

Rajiv Shakdher, J. (Oral)

[Court hearing convened via video-conferencing on account of COVID-19]

1. This is an appeal preferred against the judgment of the learned single judge dated 10.03.2021, passed in OMP (COMM) 454/2017.

2. Mr. A.K. De, who appears on behalf of the appellant, says that, in consonance with the prayer made in the appeal, the challenge to the award is limited to the findings returned therein, via-a-vis Claim No.VIII, and the ostensible relief granted qua the same by the learned arbitrator.

2.1. To be noted, the learned arbitrator, in the award dated 25.07.2017 has dealt with Claim No.VIII in paragraph 22, which reads as follows:

    "22. Claim No.VIII is on account of additional interest of 2% p.a. above bank rate in view of Regulation 9 of IRDA (Protection of Policyholders' Interest)Regulations, 2002. In this context the relevant provisions of IRDA(Policyholders Interests) Regulations, 2002 with specific reference to Regulation 9(2) may be adverted to which provides that in no case shall a Surveyor take more than six months from the date of his appointment to furnish his report. Furthermore, Regulation 9(5) directs that the insurer is required to take a final call within 30 days to be computed from the date of the survey report, meaning thereby that the respondent insurance company was required under the relevant IRDA (Policyholders Interests) Regulations,2002 to conclude the proceedings within outer limit of seven months in all which it apparently did not do and (thereby inviting liability under Regulation9(6) to pay interest @ 2% above the bank rate prevailing at the beginning of the financial year in which the, claim is reviewed by it. It may be recalled here that the fire incident in question occurred on 25.10.2012 and the Surveyor was appointed on 27.10.2012 and commenced survey on the said date itself but did not submit the requisite report within the stipulated period of six months to be computed from 27.10.2012. No specific argument or reply has been put forth on behalf of the insurance company towards this claim. In any case, the insurance company has absolutely no defence available to it regarding its liability to pay interest at the rate of 2% above the bank rate prevailing at the beginning of the financial year in question because it did not adhere to the time line contemplated in Regulation 9 of IRDA adverted to above and, therefore, the plea of the claimant company to this extent is also upheld."

2.2. The summary, concerning the claims [which have been allowed or rejected], is provided in paragraph 27 of the award. Insofar as Claim No.VIII is concerned, the learned arbitrator has stated the following:

    "Claim No. VIII-Allowed, awarding interest at the rate of 2% above bank rate w.e.f. 27.5.2013 on onwards on the amount held recoverable under this award."

3. Mr. Sachin Datta, learned senior counsel, who appears on behalf of the respondent, on instructions of Ms. Ritika Jurani, says that, there is an element of ambiguity with regard to the interest, that has been awarded to the respondent, and therefore, the best way forward would be, for the parties, to agree to a fresh arbitration qua Claim No.VIII.

3.1. Mr. De, who appears on behalf of the appellant, submits likewise.

3.2. It is Mr. De's contention that, if the parties agree to a fresh arbitration, the learned arbitrator should decide Claim No.VIII, de hors the findings returned in paragraph 22 and the operative directions contained in paragraph 27 of the award qua Claim No.VIII.

4. Having regard to the aforesaid, we had suggested to the counsel for the parties, that we could appoint Hon'ble Mr. Justice A.K. Sikri, former Judge, Supreme Court of India, as an arbitrator, to a

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