Mr. B.L. Khare, Member—This is an appeal filed by Dr. P.C. Dwivedi, Professor and Head of the Department, Department of Opthalmology, Govt. S.S. Medical College, Rewa against the order dated 21.8.2001 passed in Case No. 376/1997 by the District Consumer Disputes Redressal Forum, Rewa (for short the ‘District Forum’).

2. The facts of the case in brief are that the respondent/complainant Smt. Kamalabai Pandey, consulted the appellant on 3.12.1996 at his residence. The appellant advised cataract operation of her eyes. The respondent No. 1 was admitted in the Government Hospital on 6.12.1996 and her left eye was operated on 7.12.1996 and Intra-Ocular Lens (IOL) was implanted. She was discharged on 12.12.1996 but she was having pain in the eye, therefore, she contacted the appellant on 19.12.1996 who prescribed some medicines but when there was no relief, therefore, on 24.12.1996 appellant again examined her left eye and told that infection has developed in her eye, therefore, another operation will have to be conducted and the lens implanted has to be removed and for that there is no facility in the Government Hospital, hence, advised to go to Nagpur or Chennai. She consulted Dr. S