JUDGMENT (COMMON)

Sri. Ajith Kumar D., Judicial Member—The appellants in Appeal No.281/2021 are the opposite parties and the appellant in Appeal No.94/2022 is the complainant on the file of the Consumer Disputes Redressal Commission, Alappuzha (District Commission for short) in C.C.No.86/2020. As per the order dated 07.07.2021 the District Commission had directed the opposite parties to return the Mahindra Bolero car bearing Reg. No. KL 31 B 6247 in a road-worthy condition to the complainant after collecting the balance dues of Rs.11,643/. The complainant has filed the appeal claiming compensation from the opposite parties. The opposite parties too challenged the order that there was no deficiency in service on their part and hence sought for setting aside the order of the District Commission.

2. The facts contained in the complaint in brief are as follows: The complainant had availed a car loan from the 1st opposite party which fell in arrears. The 1st opposite party had initiated revenue recovery proceedings and the complainant remitted Rs. 51,970/- as monthly instalments through the Revenue Department from 14.10.2014 onwards. While effecting the repayment the 1st opposite party