JUDGMENT

Gautam Chourdiya, President—This appeal, filed under Section 15 of the Consumer Protection Act 1986 (hereinafter called “the Act” for short) is directed against order dated 25/10/2019 passed by District Consumer Disputes Redressal Commission, Bilaspur (hereinafter referred as to “District Commission” for short), in Complaint Case No.CC/2017/26, whereby the complaint filed by the respondent No.1 herein alleging deficiency in service and unfair trade practice on the opposite parties in non-payment of insurance claim of his stolen vehicle was partly allowed and the opposite party No.1/ insurance company was directed to pay within 45 days the IDV of the vehicle Rs.4,91,410/- (Four Lacs Ninety One Thousand Four Hundred & Ten) with normal interest @ 9 % p.a. from the date of incident of theft of vehicle i.e. 06.10.2015 along with compensation for mental agony Rs.25,000/- (Twenty Five Thousand) and cost of litigation Rs.3,000/- (Three Thousand). Aggrieved, the insurance company has preferred this appeal.

2. In nutshell the facts of the case are that the complainant/ respondent No.1 herein purchased a tractor with the help of finance of Rs.4,20,000/- provided by the opposite party