AVM J. RAJENDRA
Isnaka Devasenamma W/o. Late Venku Reddy – Appellant
Versus
Max Life Insurance Company Limited – Respondent
ORDER
The present First Appeal has been filed under Section 19 of the Consumer Protection Act, 1986 (“the Act”) against the Order dated 25.07.2022 passed by the State Consumer Disputes Redressal Commission, A.P., Vijayawada (“the State Commission”), in CC No. 1 of 2020 wherein the State Commission dismissed the Complaint.
2. For Convenience, the parties in the present matter being referred to as mentioned in the Complaint before the State Commission. “Isnaka Devasenamma” is identified as the Complainant (Appellant herein) is the wife and nominee of Venku Reddy (Deceased Life Assured- DLA). Meanwhile, “M/s. Max Life Insurance Company Limited” is referred to as the Opposite Parties No.1&2/Respondents No.1&2/Insurer and Axis Bank Ltd is referred to as the Opposite Party No.3/Respondent No.3.
3. Brief facts of the case, as per the Complainant, are that the OP-1 Max Life Insurance Company Ltd and its 2nd Branch Office/OP-2 issued a life insurance policy to Venku Reddy, referred to as the life assured, under Policy No. 35003246, for Rs.45,00,000/- as sum assured. The OP-3 bank, sanctioned a loan of Rs.45,00,000/- to the life assured with an interest rate of 10.5%. The life assured was re
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