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JONNALAGADDA RAJENDRA, ANOOP KUMAR MENDIRATTA
Prasanta Basu Ray – Appellant
Versus
Additional Director, CGHS Office of the Additional Director – Respondent


Advocates:
Counsel for the Parties:
For the Petitioner: In person (VC)

ORDER (ORAL)

This Second Appeal has been filed under Section 51(2) of the Consumer Protection Act, 2019 (the “Act”) against the order dated 11.06.2025, passed by the State Consumer Disputes Redressal Commission, West Bengal (‘the ‘State Commission’) in First Appeal No. SC/19/A/358/2023 wherein the Appeal by the Appellant/ Complainant was dismissed, affirming the Order dated 05.09.2023, passed by the District Consumer Disputes Redressal, Hooghly (For short “District Forum”) in Consumer Complaint No. 70 of 2022, wherein the Complaint was partly allowed.

2. There was 30 days delay in the filing this Second Appeal. Heard learned counsel for the petitioner with respect to 30 days delay in filing this Second appeal and the same is condoned.

3. For convenience, the parties in the present matter are denoted as per their positions in the Consumer Complaint before the District Forum. Prasanta Basu Ray is identified as the Complainant (Petitioner herein). Meanwhile, The Additional Director, CGHS, is identified as Opposite Party (Respondent herein) in the present matter.

4. Brief facts of the case, as per the Complainant are that the complainant, a retired Central Government employee and pensi

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