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SANGITA DHINGRA SEHGAL, PINKI
I. B. C. Banking Network – Appellant
Versus
Ram Phool Sharma – Respondent
JUDGMENT
By this judgment, we shall dispose of the appeal filed by the Appellant against the impugned order dated 03.05.2017, passed by Consumer Disputes Redressal Forum, (District North-West), C-Block Pocket-C, Shalimar Bagh, Delhi-110088 (hereinafter referred to as District Commission), in Complaint Case No.CC-58/2010 titled ‘Ram Phool Sharma vs. M/s IBC Banking Network’, inter-alia praying for setting aside the order passed by the District Commission.
2. While the Appellant was Opposite Party before the District Commission and the Respondent was Complainant before the District Commission.
3. The facts of the case as per the District Commission, record are as under:—
“1. The complainant has filed the present complaint against the OP under Section 12 of the Consumer Protection Act, 1986 thereby alleging that the complainant, on the inducement and assurances of good returns of the OP deposited an amount of Rs.1,95,000/- in plan no.FD-50 which is fixed deposit plan for 3 months with the OP vide account no.AD-1011115 and the OP issued a fixed deposit certificate. But the OP did not release the amount to the complainant on the maturity of the fixed deposit on 14.12.2009. Under the prov
Liability for non-refund of deposits – A financial institution or entity cannot escape liability for non-refund of deposits by merely denying the transaction or the relationship in its pleadings. Whe....
Banking services – Deficiency in service – Depriving senior citizen of lawful money for about five years.
(1) “Deficiency” – Section 2(11) defines deficiency as any fault, imperfection, shortcoming, or inadequacy in the quality, nature, and manner of performance which is required to be maintained by or u....
(1) Real Transactions – Without ascertaining the real transactions which culminated into the withdrawal of the funds no liability could be fastened upon the opposite party.(2) Implead – The complaina....
The postal department is liable to compensate depositors for fraudulent acts of its employees under the Consumer Protection Act, 1986.
Revisional Jurisdiction – Concurrent decisions of District Forum & State Commission cannot be set aside by this National Commission as it cannot go into re-appreciation of evidence.
Principal can be held liable for wrong committed by its Authorised Agent.
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