IN THE HIGH COURT OF KERALA AT ERNAKULAM
M.A.Abdul Hakhim, J.
M/s Kunnamangalam Co- Operative Rural Bank Ltd. - Appellant
Vs.
Inspector Of Police, Cyber Police Station South Region, Brihan Maharashtra - Respondent
WP(C) NO. 21249 OF 2025
Decided On : 20-02-2026
| Table of Content |
|---|
| 1. co-operative banks' challenges with lien/hold due to cybercrime. (Para 1 , 2) |
| 2. sop established for handling financial cyber fraud. (Para 3) |
| 3. suspension of digital services under sop provisions. (Para 4) |
| 4. respondent no.22's position on requisitions and lien. (Para 5) |
| 5. court's directives for handling banking operations. (Para 6) |
JUDGMENT :
M.A.Abdul Hakhim, J.
1. Petitioner is a Co-operative Rural Bank which has filed this Writ Petition seeking a direction to the Respondent No.22/Bank to remove or lift the lien in the account maintained by the Petitioner with the Respondent No.22. The Respondents Nos.1 to 21 are various Police Authorities which are made parties in the Writ Petition alleging that they have issued Requisitions for lien/freeze/hold with respect to the account of the Petitioner maintained with the Respondent No.22.
2. Almost all the Co-operative Banks in the State have been keeping mirror accounts with regular Banks having digital facilities for doing online transactions of their customer Account Holders. They route all the online transactions of their Account Holders through the said mirror account. If the transaction of the Account Holder of the Petitioner is involved in cybercrime and the police authorities issue requisition for keeping the disputed amount under lien/hold/freeze, the same is issued with respect to the account of the Co-operative Bank. Thus, large numbers of liens/holds/freezes are effected in the accounts of the Co- operative Banks for huge amounts for none of their faults. In fact, lien/hold/freeze is to be effected in the accounts of the Account Holders of the Co-operative Bank, which are involved in the cybercrime. Practically, the Requisitioning Authorities get only the details of the account of the Co- operative Bank maintained in the regular Bank through which the cybercrime is committed, and hence they issue Requisitions with respect to the account of the Co-operative Bank maintained in the regular Bank. In such case, it is for the Co-operative Banks to identify the accounts of their Account Holders which are involved in the disputed transactions and have to effect corresponding lien/hold/freeze for the amounts stated in the Requisitions. Otherwise, the Co-operative Banks may lose huge amounts on account of the financial cybercrimes committed by their Account Holders, and it will be a threat to the very existence of the Co-operative Banks themselves. In order to facilitate the Co-operative Banks in identifying the accounts of their Account Holders involved in financial cybercrimes, the regular Banks where the Co-operative Banks maintain mirror accounts have to furnish all the details of the Requisitions, including the transaction IDs, to the Co- operative Banks. On getting those details, it is for the Co- Operative Banks to act swiftly and effect lien/hold/freeze for the amounts shown in the Requisitions in the respective accounts of its Account Holders, in order to prevent loss of the disputed amounts from the financial system.
3. Recently, the Indian Cyber Crime Co-Ordination Centre of the Ministry of Home Affairs of the Government of India has formulated a ‘Standard Operating Procedure (SOP) for National Cybercrime Reporting Portal (NCRP) - Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS), Custody, Restoration of Money and Grievance Redressal’ on 02.01.2026 to establish a fair and transparent system that prescribes a uniform process to be followed by all the Participating Entities. It is stated in the said SOP that the National Cybercrime Reporting Portal (NCRP) was launched in August 2019 by the Ministry of Home Affairs in view of the direction of the Hon’ble Supreme Court of India in the Order dated 05.12.2017 in Prajwala v. Union of India and Ors. , Writ Petition (Criminal) No. 3 of 2015 to set up a mechanism to prevent and address the issue of circulation of videos related to sexual violence, including rape, gang rape, and child pornography,
Writ granted to allow a cooperative bank to operate its account under conditions, emphasizing coordinated handling of police requisitions related to financial cybercrimes.
Bank freeze on co-operative account limited to cyber crime requisition amounts; details shared for internal lien by account holder bank.
Co-operative banks can operate accounts beyond cyber fraud freeze amounts by effecting internal liens on customer accounts.
Banks must limit account freezes to requisitioned cyber fraud amounts and share details for internal lien by account holders.
The co-operative bank can operate its account subject to specific restrictions based on police requisitions, enabling grievance redressal for affected account holders.
The Court upheld the petitioner's right to operate their account within the limits of the lien while ensuring compliance with requisition directives.
Bank freezing limited to requisitioned amount for non-suspect accounts in cybercrimes; follow SOP grievance redressal.
Bank account freezing limited to requisitioned amount; follow SOP for cybercrime holds and grievance redressal.
Bank freezing limited to requisitioned amount; follow SOP grievance mechanism unless cybercrime suspicion proven.
Bank account freeze must be limited to specified disputed amount in police requisition; otherwise, full operability permitted pending SOP compliance.
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