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2025 Supreme(Mad) 3774

IN THE HIGH COURT OF JUDICATURE AT MADRAS
D.BHARATHA CHAKRAVARTHY, J
B.Dhanasekaran – Appellant
Versus
RBI Ombudsman Office Of The RBI Ombudsman –I Reserve Bank Of India – Respondent


Advocates:
Advocate Appeared:
For the Petitioner: Mr.S.Veeraraghavan
For the Respondent: Mr.K.Balaganesh

ORDER :

D.Bharatha Chakravarthy, J.

This writ petition is for a direction to the first respondent to issue an order regarding the petitioner’s complaint dated 12.08.2024 and to direct the second respondent to compensate the petitioner for the delay in releasing the original sale deed document No.124/1996, dated 20.01.1996.

2. The brief facts leading to the filing of this writ petition are that the petitioner was an employee of the second respondent bank. He took a loan from the second respondent bank. At the verge of his retirement in April 2021, he settled the loan amount. The petitioner states that the loan was settled on 07.04.2021. However, the second respondent bank claims that the loan amount was finally settled on 06.05.2021. Be that as it may, once the loan amount is settled, the Reserve Bank of India has issued guidelines regarding the handing over of the original documents in its proceedings dated 13.09.2023. These guidelines state that ordinarily, the bank should release the documents within 30 days from the date on which the loan amount is fully settled. The guidelines also specify in Clause 6 that for every day of delay, the borrower is entitled to compensation of Rs.5,00

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