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2026 Supreme(Mad) 1058

BEFORE THE MADURAI BENCH OF MADRAS HIGH COURT
N. ANAND VENKATESH, K.K. RAMAKRISHNAN, JJ.
Reliance General Insurance Co Ltd, through its Branch Manager – Appellant
Versus
T. Nallammal – Respondent
C.M.A.(MD).Nos.140 to 144 of 2023, 835 of 2023 and 876 of 2024 and C.M.P.(MD).Nos.1323 & 1327 of 2023 and 9408 of 2024
Decided On : 01-06-2026

Advocates Appeared:
For the Appellant : Mrs. K.R. Shivashankari
For the Respondent: Mr. A. Selvaraj.

An insurer cannot be exonerated from liability for passengers covered under the policy due to vehicle overloading, provided the accident resulted from negligence. 'Pay and recover' applies only to passengers exceeding the policy's permitted seating capacity, not to those within the covered limit.

Headnote:(A) Motor Vehicles Act, 1988 - Sections 147(1)(b)(ii), 149(2) and 173 - Motor accident - Claim petition - Liability of insurer in case of overloaded vehicle - Principles of 'pay and recover' - The insurer is liable to pay compensation for the number of passengers permitted and covered under the insurance policy - Overloading in itself does not lead to total exoneration of the insurer unless it is established that the breach is fundamental and causally connected to the accident - In cases involving passengers in excess of the specified capacity, the insurer is liable for those within the limit, and for excess passengers, it may satisfy the award and seek recovery from the owner. (Paras 10.1, 10.4, 10.5, 10.8)

(B) Compensation - Quantum - Conventional heads - Adherence to settled principles - Compensation awarded under heads like loss of consortium and loss of estate must be within the parameters laid down by the Supreme Court - Amounts found to be excessive and contrary to established legal limits are liable to be reduced accordingly. (Paras 7.2, 11, 11.1)

Facts of the case:
Multiple claim petitions were filed following an accident involving a commercial transport vehicle. The insurer contended that the vehicle was grossly overloaded, violating the permit and policy conditions, and thus sought total exoneration from liability or alternatively leave to 'pay and recover'. The Tribunal rejected the claim for total exoneration but directed payment, leading to appeals challenging both the liability and the quantum of compensation.

Findings of Court:
Evidence did not establish that the accident was caused by the overloading of passengers; rather, it was due to rash and negligent driving. Consequently, the insurer remains liable for the number of passengers covered under the policy. Compensation amounts for conventional heads were found to be excessive and were reduced in alignment with established judicial precedents.

Issues: Whether overloading constitutes a fundamental breach of policy sufficient to absolve the insurer of liability, and whether the quantum of compensation under conventional heads was excessive.

Ratio Decidendi: Breach of policy conditions regarding passenger capacity does not automatically absolve an insurer of liability, especially if the accident resulted from negligence rather than the overloading itself. The insurer is statutorily bound to cover passengers within the permitted limits. 'Pay and recover' is only applicable to passengers exceeding the permitted insurance capacity.

Result: Some appeals were partly allowed with appropriate reduction in compensation, while others were dismissed and the Tribunal's findings confirmed.

Table of Content
1. establishing the factual background of the accident and insurance litigation. (Para 1 , 2 , 3 , 4 , 5)
2. summary of rival arguments regarding policy breach and quantum of compensation. (Para 6 , 7)
3. insurer liability for accidents involving passengers within policy coverage limits despite overloading. (Para 8 , 9 , 10)
4. correction of conventional head awards to align with supreme court precedents. (Para 11)
5. final orders specifying modification or dismissal of appeals. (Para 12)

JUDGMENT :

K.K. RAMAKRISHNAN, J.

1.The second respondent, namely, Reliance General Insurance Company, Tuticorin, has preferred this batch of appeals challenging the common award, dated 24.06.2022 passed by the Tribunal, whereby liability was fastened upon the insurer.

2. Brief facts of the case:

According to the claim petitions, the injured claimants as well as the deceased were travelling in a Mahindra maxi cab bearing Registration No. TN-69-AF-5182, insured with the appellant, on 21.05.2017 at about 10:45 p.m. When the said vehicle was proceeding from west to east on the Tirunelveli– Tuticorin National Highway, near Valanadu, Maruthur Keela Vaikal Bridge, the driver drove the vehicle in a rash and negligent manner, as a result of which the vehicle capsized. Consequently, several occupants sustained multiple injuries, and some succumbed to the injuries.

2.1. In respect of the said occurrence, a First Information Report in Crime No. 94 of 2017 was registered by the jurisdictional police for offences under Sections 279, 337, 338, and 304-A of the Indian Penal Code. Thereafter, the injured claimants and the legal representatives of the deceased filed separate claim petitions in M.C.O.P. Nos.1386 of 2017, 265, 266, 625, 678, 704 and 2012 of 2018 before the Tribunal, seeking compensation.

3. Case of the Insurance Company

The insurer filed its counter denying the manner of the accident and specifically contended that the vehicle in question was a maxi cab with a permitted seating capacity of 13+1 as per the Registration Certificate, and the insurance policy also covered only 13+1 persons. It was further contended that at the time of the accident, about 35 persons were travelling in the vehicle, in total violation of policy conditions and permit terms. On that basis, the insurer sought total exoneration from liability.

3.1.The owner of the vehicle (first respondent) also filed a counter denying liability.

4. Before the Tribunal, on the side of the claimants, witnesses were examined and documents were marked in each case. On the side of the respondents, one witness was examined and the insurance policy was marked as Ex.R1, which is as follows:

5.Finding of the Tribunal:

Upon consideration of the entire evidence, the Tribunal rejected the plea of the insurer that the accident occurred due to overloading and consequently declined to exonerate the insurer from liability and awarded the following compensation under various heads:

5.1.M.C.O.P.No.1386 of 2017

5.2. M.C.O.P.No.265 of 2018

5.3. M.C.O.P.No.266 of 2018

5.4. M.C.O.P.No.625 of 2018

5.5. M.C.O.P.No.678 of 2018

5.6. M.C.O.P.No.704 of 2018

5.7. M.C.O.P.No.2012 of 2018

Aggrieved by the same, the present appeals have been filed.

6. Submissions of the learned counsel appearing for the appellant/insurance company:

The learned counsel for the appellant–insurer contended that there was a fundamental breach of policy conditions, inasmuch as the vehicle carried passengers far in excess of the permitted capacity. It was further submitted that such overloading contributed to the accident, and therefore the insurer cannot be held liable. In the alternative, it was argued that at least a “pay and recovery” order ought to have been passed in view of the violation of permit conditions.

6.1.The learned counsel also assailed the quantum of compensation in certain cases, particularly in M.C.O.P. No. 266 of 2018, contending that excessive amounts were awarded under the heads of loss of consortium and loss of estate.

7. Submissi

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