NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
Mr. Subhash Chandra, Presiding Member, AVM J. Rajendra, AVSM VSM (Retd.), Member
National Insurance Co. Ltd., Regional Office Hashubhai Chamber – Appellant
Versus
Shri Ramesh Kanji Cham – Respondent
| Table of Content |
|---|
| 1. appeal filed under consumer protection act regarding claim delays. (Para 1 , 2 , 3) |
| 2. insured vessel claim facts presented, highlighting inadequate insurer response. (Para 4 , 5 , 6 , 8) |
| 3. opponents argue non-maintainability of claim based on alleged consumer status. (Para 7 , 10 , 11) |
| 4. court emphasizes importance of timely claims response and survey integrity. (Para 12 , 14 , 15 , 18) |
| 5. justice awarded through interest calculations on delayed payments. (Para 16 , 17 , 20 , 22) |
| 6. conclusion and disposal of the appeal. (Para 23) |
JUDGMENT
1. The Appellants/OPs filed the instant Appeal under Section 19 of the Consumer Protection Act, 1986 (“the Act”), against State Consumer Disputes Redressal Commission, Lucknow (“State Commission”) Order dated 30.04.2010 in CC No. 01/2006 allowing the Complaint.
2. As per the Registry report, there is 76 days delay in filing this Appeal. For the reasons stated in IA /02/2010, the delay is condoned.
3. For convenience, the parties in the present matter are being referred to as per position held in the Consumer Complaint.
4. Brief facts of the case, as per the Complainant, are that the Complainant is the owner of Motor Vessel "MIRAJ"
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