ORDER

DR. INDER JIT SINGH, PRESIDING MEMBER

1. The present First Appeal (FA) has been filed by the Appellant against Respondent as detailed above, under section 19 of Consumer Protection Act 1986 , against the order dated 28.03.2017 of the State Consumer Disputes Redressal Commission, Andhra Pradesh (hereinafter referred to as the 'State Commission7), in Consumer Complaint (CC) No. 62/2013 inter alia praying for setting aside the impugned order dated 28.03.2017 passed by the State Commission.

2. While the Appellant was Complainant before the State Commission, the Respondents were Opposite Parties before the State Commission. Notice was issued to the Respondent on 20.09.2017.Appellant filed their Written Arguments/Synopsis on 29.01.2024 and respondent has filed their Written Arguments/Synopsis on 28.11.2025. For the sake of convenience, parties will also be reflected to as they were averred by the state commission.

3. The state commission vide order dated 28.03.2017 dismissed the complainant's complaint while passing following orders:-DCBA

13. The principle of taw, laid down, in the aforesaid cases, is fully applicable to the facts of the instant case. It is, therefore, held that since