Searching Case Laws & Precedent on Legal Query.....!
Analysing the retrieved Case Laws
Scanned Judgements…!
Searching Case Laws & Precedent on Legal Query.....!
Analysing the retrieved Case Laws
Scanned Judgements…!
Government making citizens run from pillar to post - Main Points and Insights:
Deprecation of the practice by courts: Multiple judgments criticize the Revenue and government authorities for forcing citizens and assessees to run from pillar to post to fulfill their legal or administrative obligations. For example, the court in ["
Falcon Technologies Pvt. Ltd. vs Union of India - Delhi
"] and ["FALCON TECHNOLOGIES PVT.LTD. vs UNION OF INDIA AND ORS. - Delhi"]-2374_2020) explicitly deprecated this practice, emphasizing that it contradicts the government's intention to facilitate smooth processes, especially regarding tax credit claims under GST ["Falcon Technologies Pvt. Ltd. vs Union of India - Delhi
"].Vague and prolonged procedures: Several cases highlight the frustration caused by procedural delays and the lack of proper documentation or communication, leading citizens to repeatedly approach authorities. For instance, in ["FALCON TECHNOLOGIES PVT.LTD. vs UNION OF INDIA AND ORS. - Delhi"], the petitioner claims to have been made to run from pillar to post for 20 years without concrete proof, indicating procedural inefficiency.
Impact on vulnerable and senior citizens: Cases like ["2025 Supreme(Online)(MAD) 11873"] and ["2025 Supreme(Online)(Mad) 28328"] show senior citizens and disadvantaged individuals being subjected to unnecessary bureaucratic hurdles, despite court directions or legal victories, e.g., a senior citizen made to run for over a decade for a civil decree ["2025 Supreme(Online)(Mad) 28328"].
Government and administrative accountability: Several judgments call for the government to streamline processes and prevent citizens from being subjected to such harassment, such as directions to ensure timely pension payments ["2005 0 Supreme(All) 2139"], or to make departmental facilities operational to avoid citizens running from pillar to post ["2016 0 Supreme(HP) 2477"].
Examples from diverse contexts: The phrase appears across cases involving tax disputes, pension claims, accident claims, employment grievances, and legal enforcement, illustrating a widespread issue with administrative delays and procedural hurdles.
Analysis and Conclusion:
The recurring theme across the sources indicates a systemic problem where citizens and assessees are often forced to repeatedly approach multiple authorities (run from pillar to post) due to procedural delays, lack of transparency, or administrative inefficiency. Courts have deprecated this practice, emphasizing the need for government authorities to facilitate straightforward and accessible processes, aligning with their stated intentions. This pattern results in significant hardship, especially for vulnerable groups like senior citizens, and undermines good governance. The judicial criticism underscores the necessity for administrative reforms to prevent such burdens and ensure citizens' rights are upheld without undue harassment ["
Falcon Technologies Pvt. Ltd. vs Union of India - Delhi
"], ["FALCON TECHNOLOGIES PVT.LTD. vs UNION OF INDIA AND ORS. - Delhi"]-2374_2020), ["2025 Supreme(Online)(MAD) 11873"].
In today's bureaucratic maze, many Indians face the frustrating reality of government making citizens run from pillar to post. This phrase captures the endless chase for simple services—delayed approvals, ignored applications, and arbitrary hurdles that erode trust in public institutions. But does the law allow this? Generally, no. Public authorities have a duty to act efficiently, fairly, and transparently. When they fail, citizens may seek accountability and even compensation.
This blog dives into the legal framework, drawing from judicial precedents and statutory principles. We'll explore government obligations, remedies for , and real-world examples. Note: This is general information, not specific legal advice. Consult a lawyer for your situation.
The legal framework clearly recognizes that government authorities must discharge public functions efficiently and fairly. Failure to do so, leading to citizens being made to run from pillar to post, breaches their obligations. Courts and typically mandate accountability, including compensation from public funds for such conduct. As stated, the authority empowered to function under a statute while exercising power discharges public duty. It has to act to subserve general welfare and common good. 2004 5 Supreme 51
Public authorities are obliged to prioritize citizen welfare, avoiding delays and . Key points include:
These principles stem from evolution, holding authorities liable for abuse of power.
Public bodies exercise as trustees of . Capricious or negligent performance causes suffering, entitling citizens to remedies. Even in ordinary matters a common man who has neither the political backing nor the financial strength to match the inaction in public oriented departments gets frustrated and it erodes the credibility in the system. 2012 0 Supreme(SC) 671
Administrative discretion must be , reasonable, and transparent. Abuse leads to liability for . 2004 5 Supreme 51 2012 0 Supreme(SC) 671
This includes delays, inaction, or hurdles in accessing services. Multiple cases highlight this:
CITIZEN ROADLINES PVT LTD vs & ANR
Such patterns across domains like taxation, registration, and payments show systemic issues.
Courts empower remedies like directing payments and fixing responsibility.
Indian courts consistently condemn this practice:
Tax and GST Transitions: Revenue forced assessees to chase unutilized credits despite policy. The Court deprecated the practice of the Revenue in making the Assessee run from pillar to post. -2374_2020) 2021 0 Supreme(Del) 1247
Registration Delays: Authorities insisted on original deeds unnecessarily, forcing parties to litigate. Directions issued to register without further hassle. 2021 0 Supreme(Mad) 1480
Education Admissions: Medical colleges' manipulative actions wasted students' time, making them run from pillar to post. Courts accommodated students elsewhere. 2011 0 Supreme(Guj) 480
Debt Recovery and : Prolonged fights compelled respondents to chase dues, denying leniency to defaulters.
Rajesh Kumar VS Mehrotra Impex Pvt. Ltd.
Employment and Services: Candidates harassed across districts for deserved jobs due to government inaction.
These illustrate courts' role in enforcing promptness.
When hardship is proven:
In one case, after tribunal-to- battles, assessments were reopened unjustly, making the plaintiff run literally from pillar to post. 2021 0 Supreme(Mad) 3345
CITIZEN ROADLINES PVT LTD vs & ANR
: Liability for .
Government making citizens run from pillar to post violates core duties, but the law empowers remedies. Courts uphold transparency, efficiency, and compensation, fostering trust. If facing delays, act diligently—file complaints, seek writs, and demand accountability. By holding authorities responsible, we build a responsive governance system.
Key Takeaways:- Demand efficient service; delays may qualify for compensation.- Courts protect against harassment—use forums proactively.- Transparency curbs bureaucracy; push for it.
Stay informed, assert rights, and avoid the pillar-to-post trap.
#CitizenRights, #GovtAccountability, #EndBureaucraticDelays
, Diary No.563/2021), wherein the Court deprecated the practice of the Revenue in making the Assessee run from pillar to post. ... The Court held as under: "12.....The Assessee to run from pillar to post, against the clear intention of the Government to allow credit of the un-utilized input credit under the earlier tax regime and the input service tax and excise duty to be set off under the new GST regime ... , to which a switch over was made with a....
the Assessee to run from pillar to post, against the clear big aplomb on 1.7.2017 by the Central Government.” 5. ... Ltd., 1wherein the Court deprecated the practice of the Revenue in making the Assessee run from pillar to post.
the Assessee to run from pillar to post, against the clear big aplomb on 1.7.2017 by the Central Government.” 5. ... Ltd., 1wherein the Court deprecated the practice of the Revenue in making the Assessee run from pillar to post.
the Assessee to run from pillar to post, against the clear big aplomb on 1.7.2017 by the Central Government.” 5. ... Ltd., 1wherein the Court deprecated the practice of the Revenue in making the Assessee run from pillar to post.
vague averments of having been made to run from pillar to post. ... The petitioner claims that for 20 years thereafter i.e. till the year 2007 it was made to run from pillar to post but to no avail. ... (C) No.3552/2008 Page 3 of 4 run from pillar to post are vague and unbelievable. ... It may however be mentioned that there is not a single letter or document during the said period of 20 years to show....
Inspite of lapse of 8 years, the admitted amount of the bill has not been paid making the petitioner to run from pillar to post. Hence, this petition. 3. ... The appellant before us has had to run from pillar to post to get the money owed to them. 2. ... There is no money available under account of Magh Mela Administration/Government. Therefore, payment regarding M/s Surya Construction, 323/3, Alopibagh, Allahbad will be paid after availability o....
them to run from pillar to post for the employment, which they deserved on account of resolution as was run from Purola to Dehradun and approach in the office of that avail and it was further to harass such candidates and learned State Counsel and learned Counsel for the respondent no. 3, it transpires that Government
Expert of Automotive Research Association of India in its report dated 15.05.2006 found that the car went under the truck (angular under-run i.e. the driver’s side had under run the truck). Because of this, the “A” pillar had intruded rearwards and reached up to the head rest of the driver. ... As seen from the Post Mortem report, the major cause of death is attributed to head injury. This could only be due to rigid parts of the vehicle hitting the head, e.g. 'A' pillar. There is also evidence of roof c....
the petitioner run between pillar and post, ought to have called for the amount and issued a direction for a refund. ... The Sub Court, Kancheepuram, ought to have called for the amount which has been deposited on the file of the Subordinate Court, Poonamallee and directed for return, whereas, unnecessarily, making the petitioner to run between pillar and post. ... materials available on record, this Court is able to see that admittedly, the petitioner is said to have....
(iii) Respondents are directed to ensure that the Nephrology Department is made workable in full and additional posts of all the cadres are created and filled-up, so that, the poor patients are not made to run pillar to post and post to pillar and to run for treatment outside the ... They are directed not to wait for the doctor (s) who is/are undergoing DM Course sponsored by the Government. ... The Nephrology Department is in place and the Government#HL_EN....
The plaintiff was made to run literally from pillar to post. The plaintiff had to move the tribunal, single Judge of the High Court, Division Bench of the High Court and then the Supreme Court. In terms of the liberty given by the Supreme Court, the plaintiff moved the appellate authority. According to him, without any justification, concluded assessments were re-opened.
wherein the Court deprecated the practice of the Revenue in making the Assessee run from pillar to post. "12 ..............the Assessee to run from pillar to post, against the clear intention of the Government to allow credit of the un-utilized input credit under the earlier tax regime and the input service tax and excise duty to be set off under the new GST regime, to which a switch over was made with a big aplomb on 1.7.2017 by the Central Government."
He is also directed to do so on receipt of the order copy from this Court or on production of the same. The first respondent is directed to register the deed of release on presentation by the petitioner in respect of the property in question. He is directed to register the document on the date of presentation without making the parties to run from pillar to post.
The legal fight of the respondent had started from the legal notice dated 11.08.2011 and continued till date. Thus, the respondent was compelled to run from pillar to post. In such circumstances as in the present case, the petitioner deserves no leniency or sympathy.
The fees which they have paid is not something which every parent can afford. Irresponsible attitude and manipulative action on the part of the college resulted in wastage of almost six months and added misery to their sufferings which, otherwise, could have been restricted. The students have been made to run from pillar to post. Irresponsible attitude and manipulative action on the part of the college resulted in wastage of almost six months and added misery to their sufferings which, otherwise, could have been restricted. We know how finance is managed in this country by ....
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