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J. B. PARDIWALA, MANOJ MISRA, D. Y. CHANDRACHUD
Usha Garg – Appellant
Versus
Union of India – Respondent
ORDER :
1. Justice Amreshwar Pratap Sahi, learned President of the National Consumer Disputes Redressal Commission (“NCDRC”) has participated in the proceedings through the video conferencing platform so as to apprise this Court of the progress which has been made for the migration of NCDRC to the e-jagriti platform. In the tabulated chart which is set out in the status report, it has been intimated that the launch of the e-jagriti platform for NCDRC is expected to take place from 15 September 2024.
2. We find merit in the submissions of the counsel for the petitioner that since members of the Bar or litigants are filing proceedings online, they should not be saddled with the additional obligation of filing physical copies of the proceedings. The problem as it persists at present is expected to get resolved once the e-jagriti is launched from 15 September 2024. Hence, these proceedings be listed after four weeks.
3. There is no appearance on behalf of the Union Ministry of Consumer Affairs. It appears that in most State Consumer Disputes Redressal Commissions (“SCDRC”) there is no provision for e-filing. However, counsel for the Uttarakhand SCDRC states that provisions have been made
The court established that the implementation of an e-filing system is crucial for the efficiency of consumer dispute resolution processes, and that litigants should not be required to submit physica....
The main legal point established in the judgment is that while e-filing provides transparency and efficiency in the administration of justice, the digital divide in the country must be addressed to e....
Written Statement – Limitation – Application(s) seeking condonation of delay preferred before Consumer Fora prior to 04.03.2020, must be decided on merits and ought not to be summarily dismissed.
Written Statement – Limitation – Application(s) seeking condonation of delay preferred before Consumer Fora prior to 04.03.2020, must be decided on merits and ought not to be summarily dismissed.
Judicial discipline mandates timely judgment pronouncements to ensure effective administration of justice, with administrative deficiencies requiring urgent corrective measures.
Timely pronouncement of orders and the impact of vacancies and shortage of staff on the functioning of the DCDRC.
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