JUDGMENT :

Satish Chandra Sharma, J.

1. These appeal(s) arise from (i) an order dated 22.08.2013 in Consumer Complaint No. 52 of 2013, wherein the National Consumer Disputes Redressal Commission (hereinafter referred to as the “NCDRC”) forfeited the right of the Appellant Company to file its written statement on account of the Appellant Company’s lapse in conforming to statutory period prescribed for filing its written statement, under Section 13 of the Consumer Protection Act, 1986 (the “Act”); and (ii) an order dated 30.09.2013 wherein the NCDRC dismissed the Review Application bearing number 309 of 2013 filed against the aforementioned order dated 22.08.2013 (hereinafter (a) the order dated 22.08.2013; and (b) the order dated 30.09.2013, shall collectively be referred to as the “Impugned Order”).

2. The facts and proceedings germane to the contextual understanding of the present lis are as follows:

2.1. The Respondent filed a Consumer Complaint No. 52 of 2013 before the NCDRC on 27.02.2013, vis-à-vis the repudiation of claim made on the strength of 4 (four) insurance policies availed from the Appellant Company. Pertinently, the underlying claim emanated from losses arising out of an