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2026 Supreme(Bom) 209

IN THE HIGH COURT OF JUDICATURE AT BOMBAY
Sandeep V. Marne, J.
ICICI Securities Ltd. - Petitioner
Versus
Ridhi Siddhi Investment & Anr. - Respondents
Comm. Arbitration Petition No. 390 of 2024
Decided On : 17-03-2026

Advocates Appeared:
For the Petitioner: Mr. Victor K. Fernandes
For the Respondent: Mr. S.L. Shah i/b. Shah Legal, Ms. Anushka Shetty with Mr. Nikhil Dhole i/b. MLS Vani and Associates

Arbitral award upheld under Section 34 despite no formal counterclaim, as tribunal treated statement of defence as such given parties' misconception of conciliator's fee-value report, emphasizing substance over form and broker's admitted fault causing share loss.

Headnote:(A) Arbitration and Conciliation Act, 1996 - Section 34 - SEBI Master Circular dated 31 July 2023 (paras 17-20) - Online dispute resolution in securities market - Conciliator determines ‘admissible claim value’ solely for arbitration fees slab, not as award - Mutual misconception by stockbroker and investor treating it as awarded claim - Stockbroker challenges report in arbitration; investor files statement of defence pressing claim without formal counterclaim - Majority arbitral award treats statement of defence as counterclaim, awards compensation for actual loss from failure to pledge shares under margin trading facility due to technical error - No patent illegality or perversity; interference unwarranted given substance over form, admitted liability, and rational loss computation. (Paras 1-41)

(B) Arbitration - Procedure - Hyper-technical rejection for non-filing formal counterclaim inappropriate where parties join merits, investor is layperson, and stockbroker concedes mistake causing loss - Tribunal may adopt conservative quantification via guesswork when exact loss difficult to ascertain. (Paras 29-39)

Facts of the case:
Investor purchases shares under margin trading facility; stockbroker’s technical glitch (wrong PAN upload) prevents pledge, leading to auction and loss. Complaint to stock exchange triggers conciliation; fails with ‘admissible claim value’ of Rs.75,00,000/- set for fees. Stockbroker files arbitration challenging as award; investor defends claiming amount. Arbitral tribunal split: presiding arbitrator dismisses for no claims; majority awards Rs.23,30,000/- treating defence as counterclaim. Stockbroker petitions under Section 34.

Findings of Court:
Majority award reasonable and just; no interference under limited Section 34 jurisdiction.

Issues: Whether majority award invalid for awarding absent formal counterclaim; whether loss actual or merely notional justifying compensation.

Ratio Decidendi: Mutual misconception about conciliator’s report vitiates strict procedural objection; tribunal rightly focuses on defence contents and merits amid admitted negligence; conservative loss measure (share value on error-correction date) not irrational, allowing guesswork for unquantifiable loss.

Result: Petition dismissed.

Table of Content
1. misconception of conciliator's report as award raised key issues. (Para 1 , 2 , 3)
2. broker's pan error caused mtf pledge failure and share auction. (Para 4 , 5 , 6 , 7)
3. failed conciliation led to arbitration with split tribunal award. (Para 8 , 9 , 10 , 11)
4. petitioner contests counterclaim absence; respondent upholds loss claim. (Para 12 , 13 , 14 , 15 , 16 , 17)
5. conciliator's value fixes arbitration fees only, non-binding. (Para 18 , 19 , 20 , 21 , 22 , 23)
6. statement of defence substance treated as counterclaim. (Para 24 , 25 , 26 , 27 , 28 , 29 , 30)
7. shared misconception excuses formal counterclaim filing. (Para 31 , 32 , 33 , 34 , 35 , 36)
8. reasonable guesswork allows conservative loss compensation award. (Para 37 , 38 , 39)
9. no section 34 interference with majority arbitral award. (Para 40 , 41)

JUDGMENT :

SANDEEP V. MARNE, J.

1) This is an interesting case where the constituent/investor raised a complaint before the National Stock Exchange Limited complaining about action of the Trading Member/Stockbroker in selling its shares purchased under the Margin Trading Facility (MTF) on account of technical glitch in the software leading to non-placement of requisite pledge by the investor thereby causing loss to the investor. The mistake is admittedly attributable to the stockbroker. The Stock Exchange referred the dispute to an Institute for online dispute resolution mechanism which appointed a Conciliator. The Conciliator made attempt to resolve the dispute through conciliation and while submitting the Failure Report, determined the value of claim adjudicable in the arbitration. Strangely, the investor did not file any claim, but the Trading Member/Stockbroker was advised to challenge the report of the Conciliator qua the claim value determined by her in the Report. The challenge to the Conciliator’s Report was raised by Stockbroker under a misconception that the Conciliator awarded Rs.75,00,000/- to the investor. The investor also carried the same impression and filed Statement of Defense. He felt that Rs. 75,00,000 determined by the Conciliator was sufficient and did not file any counterclaim. Thus, both Stockbroker as well as the investor laboured under a complete misconception as if the Conciliator had ‘awarded’ the claim in the sum of Rs.75,00,000/- in favour of the investor. In arbitration the Three Member Arbitral Tribunal, has delivered a split verdict. The Presiding Arbitrator has rendered minority award holding that the stockbroker did not file any arbitration claim and therefore dismissed its arbitration application. The Presiding Arbitrator further held that the investor did not file any counterclaim and that therefore no compensation is payable to him. In the majority award however, the two co-arbitrators treated the Statement Of Defence of the investor as a counterclaim and have awarded the claim in his favour in the sum of Rs.23.30 lakhs.

2) The issue that arises for consideration in the present Petition is whether the Arbitral Tribunal is justified in awarding the sum in favour of the investor, who failed to file any claim or counterclaim before it. As both the sides laboured under a misconception that the Report of the Conciliator ‘awarded’ claim in favour of the investor, the issue for consideration is whether the approach in the majority Award treating the statement of defence as the counterclaim, is so irrational that the award is required to be invalidated in exercise of powers under Section 34 of the Arbitration Act. Also arises for consideration is the issue whether in the light of admission of liability by the stockbroker to compensate the investor, the computation and award of the compensation in the majority award deserves interference.

3) The issues arise in the light of challenge raised by the Petitioner-Stockbroker in the present Petition filed under Section 34 of the Arbitration and Conciliation Act 1996 (Arbitration Act) to the majority Award of the three-member Arbitr

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