IN THE HIGH COURT OF DELHI AT NEW DELHI
NAVIN CHAWLA, J.
INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED (IRCTC) - Petitioner
Versus
MAYURI BEN M. CHOTAI - Respondent
O.M.P. 305 of 2015
Decided On : 05-07-2018
Arbitration and Conciliation Act - Licenses for Catering Services on Trains - 34 of the Arbitration and Conciliation Act, 1996 - 14.6 Tenure: 14.6.1 The tenure of license for major units will be five (5) years. There should not be an automatic renewal. However, railways reserve the right for renewal of licence only once for a second term of five (5) years, in the case of satisfactory performance. 14.6.2 The monitoring of performance of the licensees should be strengthened. Finance and outside consultants should be involved. Opinion of passengers should be taken by distributing standard forms and results should be computerised. Complaints, should be analysed for their genuineness and corrective action should also be taken. Grievance, cells should be strengthened on Zonal Railways. Licensees should have accountability and loyalty to railways. The monitoring of performance will also include performance as reported through an Annual Confidential Reports (enclosed as Annexure I &II) during the term of licence as circulated vide Commercial Circular no. 55 of 2000. Prompt payment of all railway dues, complaints of serious nature against licensee regarding quality of food and services, reasonable increase in sales turnover during the period of licence, public opinion, conducted from time to time and inspection reports of senior railway officers. Railway should maintain a performance report of major Licenses. The licence should be renewed by the committee equivalent to the committee, which originally awarded the licence with the acceptance of the accepting authority. 14.6.3 The railways will give no, extension after expiry of the licence (second term in case of renewal) and fresh tenders be called well in time. 14.6.4 The enhancement of licence fee at the time of renewal should be based on actual sales turnover, subject to a minimum of 10% increase of the prevailing licence fee at the time of renewal.
Fact of the Case:
The petitioner challenged the Arbitral Award dated 30.01.2015 passed by the Sole Arbitrator adjudicating the disputes that have arisen between the parties in relation to the licenses for Catering Services on trains granted by the petitioner to the respondent. The licenses were awarded for the initial period of 5 years at Concession Fee (C.F.) of Rs. 3.70 crores, taking all the offers together. These licenses were to be renewed for a further period of 5 years subject to the ‘satisfactory services’ being provided by the respondent.
Finding of the Court:
The Arbitrator rejected the stand of the petitioner relying upon the terms of the Bid Document, License Agreement and the Catering Policy. The Arbitrator held that the respondent, as a legal heir of the licensee, upon being substituted for her deceased husband for the unexpired period of the license, would take the license for the unexpired initial period of five years and also be entitled to be considered for the renewal of the license upon the expiry of the initial period of five years of the license. The interpretation to the Catering Policy put forward by the Railway Board was patently incorrect and has been rightly rejected by the Arbitrator in his Impugned Award.
Issues: The main dispute between the parties is whether the respondent has a right to be considered for the renewal of license in her favour.
Ratio Decidendi: The respondent, as a legal heir of the licensee, upon being substituted for her deceased husband for the unexpired period of the license, would take the license for the unexpired initial period of five years and also be entitled to be considered for the renewal of the license upon the expiry of the initial period of five years of the license.
Final Decision: The petition was dismissed with no order as to cost.
1. This petition has been filed under section 34 of the Arbitration and Conciliation Act, 1996 (hereinafter referred to as the ‘Act’) challenging the Arbitral Award dated 30.01.2015 passed by the Sole Arbitrator adjudicating the disputes that have arisen between the parties in relation to the licenses for Catering Services on trains granted by the petitioner to the respondent.
2. The Petitioner floated a tender document inviting bids for providing on board catering services in its trains to members of the public at large. It invited bids for Train Nos. 2321-22, 2069-70, 1037-38/2149-50, 2561-62, 2553-54, 5635-36, 7037-38 and 2811-12 at different points in time between the years 2002-2003. M/s Mahesh H Caterers a proprietorship concern of Mr. Mahesh M. Chotai, emerged as a successful bidder for the said trains and accepted the Award of License vide letter dated 13.09.2003 in respect of the 8 trains. Separate agreements were entered into between IRCTC and M/s Mahesh H Caterers for managing the catering services on the trains given as under :
A. 2321/2322
(Howarh-Mumbai-Howarh)
(Awarded on 16.9.2002)
B. 2069/2070
(Durg-Raigarh-Durg)
(Awarded on 27.3.2003)
C. 2553/2554
(Barauni-New Delhi-Barauni)
(Vaishali Express)
(Awarded on 9.5.2003)
D. 2561/2562
(New Delhi-Darbhanga-New Delhi)
(Awarded on 12.9.2003)
E. 2149-2150 (1037/1038)
(Pune-Patna-Pune)
(Awarded on 7.10.2003)
F. 7037/7038
(Secundrabad-Bikaner-Secundra)
(Awarded on 3.12.2003)
G. 2811/2812
(Hatia-Lokmaya Tilak Termin-Hatia)
(Awarded on 29.12.2003)
H. 5635/5636
(Guwahati-Okha-Guwahati)
(Awarded on 29.12.2003)
3. These licenses were awarded for the initial period of 5 years at Concession Fee (C.F.) of Rs. 3.70 crores, taking all the offers together. These licenses were to be renewed for a further period of 5 years subject to the ‘satisfactory services’ being provided by the respondent.
4. The following four pairs of trains were physically handed over for commencement of service to M/s Mahesh H. Caterers :
(i)
2321/2322
(HWH-CSTM-HWH)
(Handed over on 20.09.2002)
(ii)
2069/2070
(Durg-Raigarh-Durg-)
(Handed over on 1.4.2003)
(iii)
2149/2150 (1037/1038
(Pune-Patna-Pune)
(Handed over on 14.10.2003)
(iv)
2561/2562
(New Delhi-Darbhanga-New Delhi)
(Handed over on 14.12.2003)
5. The contracts for the remaining four pairs of trains could not be allotted to Mr. Mahesh M. Chotai during his lifetime, due to certain operational difficulties of the IRCTC. These were later allotted to the respondent and License Agreements were directly executed with her by the petitioner.
6. Mr. Mahesh M. Chotai died on 07.04.2004 and the respondent made an application to the Petitioner asking for the licenses to be transferred in her name as she was the legal heir of her late husband. Accepting the request of the respondent, it was decided by the Competent Authority that as paragraph 9 of the Catering Policy, 2000 permitted for the transfer of license to the legal heir of an individual or a sole proprietorship concern, the existing licenses being held by the firm under the proprietorship of Late Mahesh H. Chotai be transferred in the name of his legal heir, that is, the Respondent herein. Paragraph 9 of the Catering Policy, 2000 is reproduced hereunder :
“Para 9: TRANSFER OF LICENCE
Transfer of licence to the son/legal heir would be allowed only in the event of death. The licence can be transferred in the name of son/legal heir for the unexpired period of the agreement only on personal approval of the Divisional Railway Manager in case of small units and Chief Commercial Manager in case of major units."
7. The petitioner vide letter dated 07.10.2004 informed the respondent that the said transfer of license was only for the unexpired period of the licenses. The letter is reproduced as under :
“
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