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IN THE HIGH COURT OF DELHI
Manmohan, Navin Chawla, JJ.
SDS Infratech Private Limited - Appellant
Versus
National Faceless Assessment Centre Delhi, New Delhi - Respondent
W.P.(C) 6272 of 2021 & CM Appls. 19818-19 of 2021
Decided On : 09-07-2021




The court ruled that failure to provide a personal hearing in faceless assessment violated principles of natural justice, necessitating the setting aside of the assessment order and remanding the matter for a fresh hearing.

Headnote:(A) Income Tax Act, 1961 - Section 144B(7) - Faceless assessment - Challenge to assessment order on grounds of violation of natural justice for lack of personal hearing and Video Conferencing opportunity - Theimpugned order was set aside as it denied the petitioner a fair opportunity for oral submissions despite requests made. (Paras 3, 4, 8, 12)

(B) Violation of natural justice - The court ruled that while the term 'may' does not create a vested right for a personal hearing, the revenue is nonetheless obligated to consider such requests. (Paras 6, 8.1)

Facts of the case:
The petitioner challenged the assessment order issued on 21st April 2021, asserting that it undermined the principle of natural justice by failing to provide a hearing opportunity despite requests, which hampered their ability to respond to the assessment.

Findings of Court:
The court determined that the failure to provide an opportunity for a personal hearing necessitated setting aside the impugned assessment order and remanding the case back to the Assessing Officer.

Issues: The core issues included the right to a personal hearing under Section 144B(7) and whether the failure to provide a Video Conferencing option violated principles of natural justice.

Ratio Decidendi: The court emphasized that even though the language in the statute allows for discretion ('may'), it is imperative for the revenue to adequately address requests for personal hearings, aligning with established norms of fairness.

Result: The assessment order was set aside and the matter remanded for a fresh hearing.

Table of Content
1. petition challenges assessment order. (Para 2)
2. violation of natural justice due to denial of hearing. (Para 3 , 4 , 6)
3. court finds personal hearing necessary. (Para 5 , 7)
4. personal hearing is required under law. (Para 8)
5. assessment order set aside and remanded. (Para 9 , 10)

JUDGMENT

Manmohan, J. (Oral)--The petition has been heard by way of video conferencing.

2. Present writ petition has been filed challenging the Assessment Order dated 21st April 2021 passed by the Respondent and seeking directions thereby prohibiting the Respondent from collecting the demand raised by the Respondent.

3. Learned counsel for the Petitioner states that the impugned assessment order is challenged on the ground of violation of principle of natural justice as no Video Conferencing or oral hearing opportunity was provided to petitioner despite specific request made vide communication dated 21st April 2021 as mandated in relevant statutory norms and Central Board of Direct Taxes (CBDT) instructions. He emphasises that serious injustice has been caused to petitioner by not providing a fair opportunity of Video Conferencing to the petitioner or oral hearing, prior to closure/finalization of impugned tax assessment.

4. He points out that the petitioner has no other efficacious alternative remedy but to approach this Court and relies on the Supreme Court judgment in the case of Ghanashyam Mishra and Sons Pvt. Ltd. v. Edelweiss Asset Reconstruction Company Ltd., in Civil Appeal No. 8129 of 2019 amongst others.

5. Issue notice. Mr. Ruchir Bhatia, Advocate accepts notice on behalf of Department of Revenue.

6. Mr.Bhatia states that the expression used in clause (vii) of sub-section (7) of Section 144B is `may' and not `shall' and therefore, there is no vested right in the petitioner to claim a personal hearing.

7. Having heard learned counsel for the parties, this Court is of the view that Section 144B (7) provides for a personal hearing. The relevant portion of Section 144B (7) is reproduced hereinbelow:

    "144B. Faceless assessment-

    (1) xxx xxx xxx

    (7) For the purposes of faceless assessment-

    xxx xxx xxx

    (vii) in a case where a variation is proposed in the draft assessment order or final draft assessment order or revised draft assessment order, and an opportunity is provided to the assessee by serving a notice calling upon him to show-cause as to why the assessment should not be completed as per the such draft or final draft or revised draft assessment order, the assessee or his authorised representative, as the case may be, may request for personal hearing so as to make his oral submissions or present his case before the income-tax authority in any unit;

    (viii) the Chief Commissioner or the Director General, in charge of the Regional Faceless Assessment Centre, under which the concerned unit is set up, may approve the request for personal hearing referred to in clause (vii) if he is of the opinion that the request is covered by the circumstances referred to in sub-clause (h) of clause (xii);

    xxx xxx xxx

    (xii) the Principal Chief Commissioner or the Principal Director General, in charge of the National Faceless Assessment Centre shall, with the prior approval of the Board, lay down the standards, procedures and processes for effective functioning of the National Faceless Assessment Centre, Regional Faceless Assessment Centres and the unit set up, in an automated and mechanised environment, including format, mode, procedure and processes in respect of the following, namely:

    xxx xxx xxx

    (h) circumstances in which personal hearing referred to clause (viii) shall be approved;

    xxx xxx xxx"

8. The learned Predecessor Division Bench in Sanjay Aggarwal v. National Faceless Assessment Centre Delhi in W.P. (C) 5741/2021, while interpreting aforesaid section has held as under:

    "11.4. A careful perusal of clause (vii) of Section 144B (7) would show that liberty has been given to the assessee, if his/her income is varied, to see

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