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IN THE HIGH COURT OF DELHI
Manmohan, Navin Chawla, JJ.
Interactive BPO Services Private Limited - Appellant
Versus
Income Tax Officer - Respondent
W.P.(C) 13498 of 2021 & CM Appl. 42568 of 2021
Decided On : 01-12-2021




Tax authorities must adhere to their own prescribed procedures regarding refund adjustments, enforcing taxpayers' rights against undue excess recoveries.

Headnote:(A) Income Tax Act, 1961 - Sections 220(6) and 245 - Refund of tax demand - Petitioner sought refund of Rs.54,45,128/- adjusted in excess of 20% of total disputed tax for AY 2018-19 - Court found that adjustment beyond 20% was made without proper procedure or pre-decisional hearing - Court reiterated entitlement to stay of recovery upon depositing 20%. (Paras 1-10)

(B) Legal Principle - Government is bound to follow its own rules; consequently, adjustments beyond stipulated limits without justification are invalid. (Paras 7, 10)

Facts of the case:
The petitioner challenged an excess recovery of disputed tax demand over 20%, arguing that proper procedure was not followed for the adjustment.

Findings of Court:
The Court concluded that adjustments exceeding 20% without the necessary process were invalid, thus directing a refund.

Issues: The main issue was whether the recovery of tax exceeded the permissible limit without proper justification.

Ratio Decidendi: The court determined that adjustments of refund beyond 20% were impermissible unless specific reasons were provided, affirming that taxpayers are entitled to follow due process.

Result: Refund of the amount adjusted in excess of 20% directed.

Table of Content
1. petitioner seeks refund of tax adjustments exceeding 20% (Para 1 , 4)
2. legal framework for tax demand recovery and stay procedures (Para 2 , 3)
3. direction for refund and closure of proceedings (Para 6 , 10)
4. court's analysis of legal compliance in tax adjustments (Para 7 , 8)
5. entitlement to refund based on legal provisions (Para 9)

JUDGMENT

Manmohan, J. (Oral)--Present writ petition has been filed seeking refund of Rs.54,45,128/- which was adjusted in excess of 20% of the total disputed tax demand for the Assessment Year 2018-19 against the refunds due for the Assessments Years 2019-20 and 2020-21. Petitioner also seeks directions to the Respondents to hear and dispose of the appeal filed against the order dated 5th April, 2021 under Section 143 (3) of the INCOME TAX ACT , 1961 [for short `the Act'] that is currently pending.

2. Learned counsel for the petitioner states that under Section 220 (6) of the Act, the Assessing Officer has been conferred with the power to grant stay on recovery of outstanding tax demand subject to fulfilment of appropriate conditions. He states that in order to provide guidance and lay down principles regarding stay of demand, the Central Board of Direct Taxes has issued various Circulars/Notification from time to time including Office Memorandums dated 29th February, 2016 and 31st July, 2017, prescribing that in cases where an assessee challenges the additions/disallowances made in the assessment order by way of an appeal before the first appellate authority, i.e., CIT(A), and during pendency thereof deposits 20% of the total disputed outstanding tax demand, the assessing officer is empowered to grant stay of recovery of the balance outstanding demand.

3. Learned counsel for the petitioner submits that upon payment/recovery of the standard rate of 20% of the disputed outstanding tax demand, the assessing officer is mandated to grant stay on recovery of the balance disputed outstanding tax demand till disposal of first appeal of the assessee, unless the case of the assessee falls in the category mentioned in paragraph (B) of the Office Memorandums dated 29th February, 2016 and 31st July, 2017. He states that the Respondents in violation of the provisions of the Office Memorandums recovered the disputed outstanding tax demand in excess of 20% by way of adjustment of refunds due for subsequent assessment years.

4. He states that while 20% of the disputed amount for the Assessment Year 2018-19 was Rs.29,23,631/- (20% of Rs.1,46,18,159/-), the respondent adjusted Rs.83,68,759/- being 57% of the demand and that too without deciding petitioner's application for stay.

5. Issue notice.

6. Mr. Shailendra Singh, learned counsel accepts notice on behalf of the respondents. He states that the demand has been made by the Centralized Processing Centre in routine and not by the Assessing Officer.

7. Having heard learned counsel for the parties, this Court is of the view that the issue raised in the present writ petition is no longer res integra. This Court in Eko India Financial Services Pvt. Ltd. vs. Assistant Commissioner of Income Tax Circle 7(1), W.P.(C) 5819/2021 has in similar facts held as under:

    "9. Having heard learned counsel for the parties, this Court is of the view that the Government is bound to follow the rules and standards they themselves had set on pain of their action being invalidated. [See: Amarjit Singh Ahluwalia vs. State of Punjab & Ors., 1975(3) SCR 82 and Ramana Dayaram Shetty vs. International Airport Authority of India & Ors., 1979 SCR (3) 1014].

    10. This Court is also of the view that the office memorandum dated 29th February, 2016 read with office memorandum dated 25th August, 2017 stipulate that the Assessing Officer shall normally grant stay of demand till disposal of the first appeal on payment of 20% of the disputed demand. In the event, the Assessing Officer is of the view that the payment of a lump sum amount higher than 20% is warranted, then

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