WEST BENGAL STATE CONSUMER DISPUTES REDRESSAL COMMISSION
Shyamal Kumar Ghosh, Presiding Member and Subhra Sankar Bhatta, Judicial Member
Ratna Bhaumik and Anr. – Complainants
versus
M/s. Millennium India
Construction and Ors. – Opp. Party
Complaint Case No.CC/234 of 2020
Decided on 3.3.2023
Consumer Protection Act, 1986 – S.17[Consumer Protection Act, 2019 – S.47(1)] – Services – Real Estate – Allotment of Flat / Plot – Delayed Possession - gross negligence and deficiency - refund of the amount ordered - By agreement for sale, the developers also undertook that if in case of any dispute arises regarding the transfer of the property or flat in question the developers shall refund the entire amount so advanced or deposited, to the intending purchaser or purchasers within the stipulation to be decided by the parties and the purchasers also can take appropriate steps in accordance with law for taking possession of the flat in question – Thus, as per aforementioned terms and conditions clearly enumerated in the agreement for sale dated 02/02/2018, the developers/ops 1 to 3 are bound to refund the sum amounting to Rs.30,00,000/- to the complainants in order to resolve the disputes between the parties to the case. Moreover, it is not possible for the complainants to wait for indefinite period of time for getting their flat in question – On facts, the allegations against the opposite parties no-1 to 3 clearly stated in the petition of complaint remains unchallenged as no written version has been filed in order to take defence against the said petition of complaint – Thus, there is a clear gross negligence and deficiency in service on the part of the opposite parties 1 to 3 and accordingly we allow the instant CC case ex-parte against the ops 1 to 3 with costs – Complaint allowed. [Paras 18 & 19].
Result: Complaint allowed.
ORDER
Shyamal Kumar Ghosh, Presiding Member—The instant consumer case has been filed against the opposite parties praying for refund of money along with interest or alternatively praying for handing over the possession of the flat by means of execution and registration of the deed of conveyance in favour of the complainants as per agreement dated 02/02/2018, compensation, costs etc.
2. The factual matrix of the case is that one Santanu Bhaumik and Tapas Kumar Bhaumik both have intended to purchase a flat from the opposite parties/developers and they have entered into an agreement for sale dated 13/02/2014 with the developers in respect of purchase of one self contained flat on the 6th floor, Block – ‘A’ measuring area 1500 sft along with car parking space on the ground floor measuring area 100 sft for a total consideration amount of Rs.61,00,000/- and out of which Rs.26,50,000/- has already been paid on or before signing the said agreement for sale.
3. That on 02/02/2018 another agreement for sale has been executed by and between the developers and the complainants for purchasing one self contained flat on the 4th floor , Block – ‘B’ measuring area 1150 sft along with car parking space measuring area 100 sft on the ground floor in place of 6th floor for the total consideration amount of Rs.41,00,000/- and out of which Rs.26,50,000/- and thereafter Rs.3,50,000/- ie total amounting to Rs.30,00,000/- has already been paid to the ops 1 to 3 developers.
4. Be it mentioned here that Sri Santanu Bhaumik is son of the complainants and Sri Tapas Kumar Bhaumik is brother of the complainant no-2.
5. Thereafter, on several occasions the complainants have visited the office of the ops 1 to 3/developers with a request for delivery of the possession and also for execution and registration of the deed of conveyance in favour of the complainants but they have failed to pay any heed regarding this matter.
6. That all sorts of activities of the opposite parties No. 1 to 3/developers are the glaring example of gross negligence and deficiency in service on their part.
7. Having no other alternative the complainants have rushed to the door of the Commission praying for certain reliefs as prayed for against the opposite parties.
8. It is revealed from the order no – 7 dated 24/02/2022 that the opposite parties 1 to 3/developers have already debarred from filing written version and as such the case has already been fixed for ex-parte against the ops No. 1 to 3.
9. One interlocutory petition being no – IA/442/2022 has been filed by the complainants praying for deletion of the names of the opposite parties 4 and 5. Having heard the ld counsel and upon careful perusal of the relevant documents and papers, the instant interlocutory application has already been allowed and the names of the ops 4 and 5 be deleted from cause title of the instant Consumer Case.
10. Ld counsel appearing for the complainants has argued that on 02/02/2018 the agreement for sale has been executed by and between the developers and the complainants in lieu of the agreement for sale dated 13/02/2014 for purchasing one self contained flat on 4th floor Block – ‘B’ measuring area 1150 sft along with open car parking space on the ground floor measuring area 100 sft for a consideration amounting to Rs.41,00,000/- and out of which the complainants have already paid Rs. 30,00,000/- to the ops 1 to 3/developers. But instead of repeated requests, the ops 1 to 3/developers have failed to hand over the possession of the said flat by means of execution and registration of the deed of conveyance or they have failed to make any refund of Rs.30,00,000/- along with interest. Accordingly the ld counsel has prayed for handing over the possession of the said flat in question by means of execution and registration of the deed of conveyance or alternatively refund of money along with interest, compensation, costs etc.
11. The case record has been taken up for ex-parte hearing.
12. We have heard the ld
Indefinite period - It is not possible for the complainants to wait for indefinite period of time for getting their flat in question.
A person cannot be made to wait indefinitely for possession of the flat allotted to him and is entitled to seek refund of the amt. paid by him along with compensation
Flat Buyers Agreement – Complainants cannot be expected to wait for possession of apartment/flat for indefinite period of time.
Pleadings - It is well settled principle of law that the complainant/petitioner cannot go beyond his/her pleadings and on the basis of the said principle the complainants are entitled to get refund o....
Valid Possession – Mere completion of structure cannot be said that the Apartment is ready for valid possession.
Consumers are entitled to relief for gross negligence in service delivery as per the Consumer Protection Act.
Consumers are entitled to refunds with interest when developers fail to deliver property due to one-sided contract terms viewed as unfair trade practices.
1) Incorporation of one-sided and unreasonable clauses in Apartment Buyer’s Agreement constitutes an unfair trade practice under Section 2(1)(r) of the Consumer Protection Act.2) Developer cannot com....
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