NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI
A.P. Sahi, President
P.B. Vishnu alias Navneeth Vishnu – Complainant
versus
Thrissur District Co-Operative
Bank Ltd. and Anr. – Opp. Parties
Consumer Case No.79 of 2013
Decided on 8.11.2023
Consumer Protection Act, 1986 – Section 21(a)(i) – [Consumer Protection Act, 2019 – Section 58(1)(a)(i)] – Services – Banking – Unlawful transaction by Minor – Protection if can be granted by Law – On facts, the complainant did not place all the documents pertaining to the acceptance of the reduced rate of interest, except one letter dated 06.01.1999. This also amounts to a deliberate attempt on the part of the complainant to withhold the entire correspondence including the letters, the indemnity bond and the new Fixed Deposit Receipts, which ought to have been fairly disclosed in the complaint itself. This act on the part of the complainant also dis-entitles the complainant from seeking any relief from this Commission – the complainant did not place all the documents pertaining to the acceptance of the reduced rate of interest, except one letter dated 06.01.1999. This also amounts to a deliberate attempt on the part of the complainant to withhold the entire correspondence including the letters, the indemnity bond and the new Fixed Deposit Receipts, which ought to have been fairly disclosed in the complaint itself. This act on the part of the complainant also dis-entitles the complainant from seeking any relief from this Commission – The minor’s interest is nowhere defeated, in as much as, it is the receipt of the lawful amount under the fixed deposits negotiated by the parents and accepted by them, which the minor is entitled to receive. The minor cannot claim protection in respect of anything which was transacted unlawfully, namely the higher rate of interest without sanction of law, and claim something, which cannot be against the interest of minor, if it is against law – Further held, the issue of limitation also arises as against the original depositors. If the fixed deposits were encased on maturity and the original depositors did not raise any claim or dispute prior to that, any such money claim would obviously be barred by limitation as the transaction stood concluded way back in the year 2001. It is in this background the mother was sought to be impleaded through IA/2860/2015 presumably to allow her to support the claim. This cannot be permitted through this indirect method hence the said application deserves rejection – Complaint dismissed. [Paras 20 to 23].
Result: Complaint dismissed.
ORDER
The complainant was a minor child aged about 3½ years old when his father on 22.04.1996 and 23.04.1996 invested into 50 Fixed Deposits of Rs.50,000/- each in 25 branches of the respondent Trissur District Co-operative Bank Ltd. (hereinafter referred to as ‘the Co-operative Bank’). Due to some internal family arrangement that was presumably on account of some dispute between the husband and the wife, the mother of the complainant was made the guardian in relation to the said deposits.
2. The deposits matured in the year 2012 that were to bear interest @18% per annum. The matured values, however, were not credited and it was after certain tax deductions that an amount of Rs.2,35,44,305/- was credited in the complainant’s account. Aggrieved, a legal notice was issued calling upon the Bank to answer the same.
3. There is an important fact in this chain of events, which focuses on the bone of contentions of the parties and is stated by the complainant in paragraph 6 of the complaint. The same is extracted herein as under:—
“6. It is submitted that later on the complainant came to know after the maturity period of fixed deposits that while the complainant was a minor ,the opposite party issued a letter to the guardian mother of the complainant on 06.01.1999 demanding her to surrender the fixed deposit receipts for the purpose of reducing the rate of interest from 18% to 15% in all fixed deposits or to close the fixed deposits and accordingly the same was produced before the opposite party. A true copy of the letter dated 06.01.1999 issued by the opposite party to the mother of the complainant being the guardian is produced herewith and marked Annexure A/2.”
4. The letter dated 06.01.1999 as referred to in the aforesaid paragraph is a crucial document for determining the dispute in the present complaint. The same is also extracted herein as under:—
“1. P.B. Vishnu, minor, represented by his mother, guardian and next friend, C.B. Mini, Nirmalyam, Peringavu.
2. Navneeth Vishnu, minor, represented by his mother, guardian and next friend, C.B. Mini, Nirmalyam.
Dear Sirs,
Sub: Information regarding the inability of the bank to grant 18% interest and that legally permissible interest of 15% alone will be granted for those deposits.
Ref: Abhivardhini fixed deposit at the rate of Rs.50,000/- in 25 branches of the bank - total a sum of Rs.12,50,000/- at the rate of 18% interest in the name of P.B. Vishnu and another fixed deposit at the rate of Rs.50,000/- in 25 branches of the bank amounting to another sum of Rs.12,50,000/- at the same interest rate.
Please see the above reference. 25 Fixed Deposits each at the rate of Rs.50,000/- in the Abhivardhini Deposit Scheme was made by you No.1 in 25 different branches of the Thrissur District Co-operative Bank Ltd., on 22-4-96 and 23-4-96 respectively for a period of 192 months.
Another 25 fixed deposits each at the rate of Rs.50,000/- were made by 25 different branches of the Thrissur District Co-op. Bank Ltd., by you No.2 under the Abhivardhini Deposit Scheme for a period of 192 months on 22-4-96 and 23-4-96 respectively.
The maximum percentage of interest allowable for those deposits as per the law on the date of deposit was 15% per annum. At the time of deposit that is on 22-4-96 and 23-4-96 respectively, there is no sanction given by the Board of Directors of the bank to vary or enhance the rate of interest for such fixed deposits. The Board of Directors of the bank alone is competent to either vary or enhance the rate of interest to the fixed deposits. But subsequently as decision No. 8 dated 11-6-96 of the Executive Committee of the Board of Directors of the bank, it has been decided to grant 18% for those deposits held by you. But the Executive Committee of the Board of Directors has no power to enhance or vary the rate of interest payable for fixed deposits. Only the Board of Directors of the bank is competent to enhance or vary the rate of interest. It is obvious that
(1) Minor – The minor’s interest is nowhere defeated, in as much as, it is the receipt of the lawful amount under the fixed deposits negotiated by the parents and accepted by them, which the minor is....
Unilateral reduction of interest rates on Fixed Deposit Receipts post-issuance violates contract law, as the terms agreed upon cannot be altered without mutual consent.
The court established that loans against minors' fixed deposits, without the natural guardian's consent, are illegal, affirming joint liability for wrongful appropriation.
The failure of authorities to renew a Fixed Deposit Receipt for a minor claimant led to significant loss of interest, establishing the duty to ensure proper management of judicial awards.
Disputed factual claims regarding fixed deposit entitlements require resolution through civil court, as Article 226 relief is not applicable. Claims may be additionally time-barred.
1. TDS cannot be charged arbitrarily; it can only be calculated on basis of interest accrued.2. Income Tax to be charged as 10% if interest exceeds Rs. 10,000.
Point of Law : Merely because the Bank apprehends an action from the part of the third respondent, the Bank is not entitled to insist that the Fixed Deposit should remain as a lien in favour of the B....
The bank's failure to maintain records leads to liability for non-payment of fixed deposits.
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