ORDER

The present First Appeal has been filed under Section 19 of the Consumer Protection Act, 1986 (hereinafter referred to as “the Act”) against the Order dated 29.10.2019 passed by the learned State Consumer Disputes Redressal Commission, Punjab, Chandigarh (hereinafter referred as “the State Commission”), in Consumer Complaint No.248 of 2018 wherein the State Commission partly allowed the complaint.

2. For Convenience, parties are being referred to as mentioned in the Complaint before the State Commission. Rajiv Chopra, Ex Air Force Sergent is referred to as the Complainant (Respondent No. 1 herein). While The Air Force Naval Housing Board (in Short the Society) is referred to as the OP-1 (Appellant herein) and M/s SVEC Constrictions Ltd. (in Short Builder) is referred to as the OP-2 (Respondent No. 2 herein).

3. Brief facts, as per the Complainant, are that the OP-1 Society decided to undertake a residential project on NH-1, opposite Hans Raj Mahila Maha Vidyalaya, near Workshop Chowk, Jalandhar and extensively advertised the same. Thus, the Complainant Booked a 2 BHK, Type-B unit admeasuring 800 Sq Ft on 18.11.2010 and paid the prescribed booking fees. Allotment Letter dated