SUDIP AHLUWALIA, ROHIT KUMAR SINGH
T. C. Enterprise – Appellant
Versus
Haridas Chakraborty (Sinde Deceased) his Legal Heirs – Respondent
ORDER
Rohit Kumar Singh, Member—The present appeal has been filed under Section 51 of the Consumer Protection Act, 2019, arising out of the final Judgment and Order dated 16.08.2019 passed by the State Consumer Disputes Redressal Commission, West Bengal in Complaint Case No.287 of 2017 wherein the State Commission allowed the Complaint
against Opposite Party No.1 and 2 (Appellants herein).
2. Brief facts of the case are as follows: The Respondents/Original Complainant Nos. 1 and 2 in need of a residential accommodation entered into and executed an “agreement of sale” dated 07.09.2014 for purchase of a flat. The respondents purchased Flat No.A on the 1st floor in a G+3 storied building situated at premises No.44/C, Mahendra Chandra Garden Road, P.S. Dum, Kolkata-700030. The respondents got possession of the flat after the execution of conveyance deed dated 03.02.2017. They asserted that the appellants had received the complete payment of Rs.35 Lakhs at the time of execution of the conveyance deed. The complainants alleged that time and again they had requested the opposite party No.1 & 2 to complete the construction and to handover the flat in question but to no avail. The complaina
Bharathi Knitting Co. vs. DHL Worldwide Express Courier Division
Possession of flat – Sale agreement executed – Non-payment of part of sale price would not affect validity of sale.
Alternate Flat – In the instant case, the impugned order has rightly upheld the prayer of the appellant for possession and ordered the handing over of possession of the alternative flat to the appell....
Deficiency in Service – Deficiency in service is manifest as possession has not been offered by the respondents despite payment of nearly 90% of the consideration agreed upon between the parties.
Consumers are entitled to relief for gross negligence in service delivery as per the Consumer Protection Act.
“Failure of developer to hand over possession within the contractually stipulated period amounts to deficiency in service.”
Delay in possession delivery constitutes deficiency in service under consumer protection laws.
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