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RADHAKRISHNAN. K. R., B. SUDHEENDRA KUMAR, AJITH KUMAR D.
Senior Manager, Syndicate Bank – Appellant
Versus
Soudambika Ravindran – Respondent


Counsel for the Parties:
For the Appellant:R.S. Kalkura, G.S. Kalkura, Hareesh Gopinath and Najumal Hussain Advocates
For the Respondent:Narayan R., Advocate

JUDGMENT

B. Sudheendra Kumar, President.—The appellant is the opposite party and the respondent is the complainant in C.C. No. 127/2014 on the files of the District Consumer Disputes Redressal Commission, Kannur (for short “the District Commission”).

2. The respondent filed a complaint before the District Commission alleging deficiency in service against the appellant. The respondent is the widow of deceased Ravindran. On 23.02.2014, the said Ravindran died. The respondent and her daughter are the only legal heirs of the deceased Ravindran. During the life time, the said Ravindran invested Rs. 4,00,000/- (Rupees Four Lakh only) as fixed deposit in the bank of the appellant for twelve months from 13.12.2011. The respondent is the nominee for the said fixed deposit. After the death of Ravindran, the respondent approached the appellant for getting the amount released from the bank. At that time, the appellant informed the respondent that the amount could be released if the respondent would produce the court order in this regard. The appellant had no right to direct the respondent to bring the court order for releasing the amount to the nominee. Therefore, there was deficiency in servi

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