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KUMKUM RANI, C. M. SINGH
Shamim Begum – Appellant
Versus
B. M. Hyundai, B. M. Auto Sales Pvt. Ltd. – Respondent


Counsel for the Parties:
For the Appellants:Sh. S.K. Gupta and Sh. Sahil Gulati, Advocates
For the Respondents:Sh. Sahil Gulati and Sh. S.K. Gupta, Advocates

ORDER

Kumkum Rani, President.—Both the appeals under Section 15 of the Consumer Protection Act, 1986 have been directed against the judgment and order dated 15.10.2018 passed by the learned District Consumer Disputes Redressal Forum, Dehradun (hereinafter to be referred as the District Commission) in consumer complaint No.256 of 2013 styled as Smt. Shamim Begum Vs. B.M. Hyundai Auto Sales Pvt. Ltd. and anr., wherein and whereby the complaint was allowed.

2. As both the appeals have arisen from the same judgment and order dated 15.10.2018, therefore, it is just, proper and appropriate to decide them together for the sake of convenience.

3. The facts giving rise to the present appeal, in brief, are as such that the complainant booked a Hyundai Elantra Car from the opposite party No.2 – B.M. Auto Sales Pvt. Ltd. on 17.12.2012 after depositing Rs.20,000/-. The car model booked was New Elantra, Variant-CRDI, 1.6 Color-Red, manufacturing year 2012, ex-showroom price was Rs.15,08,101/-. The insurance amount of Rs.35,663/- and also purchased GPS worth Rs.10,000/- RTO registration charges being Rs.78,770/- amounting to a total of Rs.16,22,535/-. The complainant paid Rs.3,97,000/- through ch

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