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KUMKUM RANI, B. S. MANRAL
Life Insurance Corporation of India through its Manager – Appellant
Versus
Roopa – Respondent


Advocates:
Counsel for the Parties:
For the Appellants:Sh. Deepak Ahluwalia, Advocate
For the Respondent: None

ORDER

Kumkum Rani, President—This appeal under Section 15 of the Consumer Protection Act, 1986 has been directed against the impugned judgment and order dated 13.09.2019 passed by learned District Consumer Disputes Redressal Forum, Haridwar (hereinafter to be referred as “The District Commission”) in consumer complaint No. 46 of 2015, styled as Smt. Roopa Vs. Manager, Life Insurance Corporation of India and another, wherein

and whereby the consumer complaint was allowed.

2. The facts giving rise to the present appeal, in brief, are, as such that late Nathi Ram, the deceased husband of respondent/complainant - Smt. Roopa, during his lifetime, had purchased a life insurance policy bearing No. 273119859 on dated 04.11.2010 for assured sum of Rs.3,00,000/-. The life assured expired on 07.12.2010 and intimation regarding death of the life assured was given to the insurance company. The complainant submitted the claim form along with all requisite documents in the office of the insurance company, but after expiry of long time, the claim amount was not paid to the complainant and the same was avoided, saying that the claim papers are under investigation and after conclusion of investigati

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