SUNITA YADAV, MONIKA MALIK
Kanku Bai – Appellant
Versus
Sanjay – Respondent
ORDER :
Dr. Monika Malik, Member.—This appeal by the complainant/appellant (hereinafter referred to as ‘complainant’) is directed against the order dated 28.12.2013 passed by the District Consumer Disputes Redressal Commission, Neemuch (for short ‘District Commission’), in complaint case No.49/2009, whereby the District Commission has partly allowed the complaint filed her.
2. The facts of the case in brief are that on 21.8.2008, the complainant got admitted in the hospital of opposite parties regarding surgery of abdomen. Rs.25,000/- were deposited by her in this regard. The complainant alleged that on 22.8.2008, the Opposite Party No.1-doctor, though incised her abdomen but closed it without removing the stiff mass, regarding which operation was performed. She was also referred to Ahmedabad for further treatment. The complainant was subsequently treated in Rajasthan Hospital, Ahmedabad, where again surgery was done and stiff masses, which were present in her abdomen, were removed. The complainant incurred Rs.60,000/-, as treatment expenses. She, therefore, alleged deficiency in service on part of the opposite parties.
3. The opposite parties resisted the complaint on the ground that
:(1) Pre-operative Investigations – It is considered a “judgment of error” and deficiency in service if a doctor proceeds with an exploratory laparotomy (surgery) without conducting proper prior inve....
(1) Negligent Act – Intestinal adhesions are a known risk of major abdominal surgeries and cannot, by themselves, establish a “negligent act” without further evidence of a breach of standard protocol....
Negligence in medical treatment must be proven with concrete evidence, and mere adverse outcomes do not imply failure of care.
Medical negligence – Negligence cannot be attributed to a Doctor so long as he performs his duties with reasonable skill and competence.
(1) Burden of Proof & Expert Opinion – Under the Consumer Protection Act, to establish medical negligence, there must be material on record or appropriate medical evidence (Expert Opinion) tendered. ....
Medical negligence – Onus to prove medical negligence lies largely on claimant.
The court confirmed the need for demonstrable evidence of monetary loss to qualify for compensation in medical negligence cases.
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