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2024 Supreme(Ori) 79

IN THE HIGH COURT OF ORISSA AT CUTTACK
S.K. PANIGRAHI, J.
M/s. Shriram Life Insurance Co. Ltd. - Petitioner
Versus
Santosh Behera and Anr. – Respondent 
WP(C) No.16722 of 2016 along with W.P.(C) Nos.9048 of 2016, 16725 of 2016, 16727 of 2016, 16729 of 2016, 16731 of 2016, 2491 of 2017, 2927 of 2017, 16404 of 2017, 21620 of 2017, 23482 of 2017, 23483 of 2017, 23484 of 2017, 23485 of 2017, 23486 of 2017, 23487 of 2017, 27203 of 2017, 27204 of 2017, 27205 of 2017, 27209 of 2017, 27210 of 2017, 2104 of 2018 , 2146 of 2018, 4319 of 2018 and 8463 of 2019 
Decided on : 25-06-2024

Advocates Appeared:
For the Petitioner: Mr. G.P. Dutta, Adv.
For the Respondent: Mr. Sunil Ku. Panda, Adv.

The insured's obligation to disclose health status is limited to knowledge of such conditions, and unsubstantiated claims of suppression cannot invalidate a life insurance policy.

Headnote:(A) Insurance Act, 1938 - Section 45 - Life Insurance - Death claim repudiated on grounds of suppression of pre-existing conditions and income - Court determined that no credible evidence supported allegations of suppression - Award directing payment of benefits upheld. (Paras 10-14)

(B) Principles of insurance contract - Insured's obligation to disclose facts only pertains to knowledge of such facts - Reliance on flawed medical assessments invalidated insurer's position, emphasizing the need for substantial evidence of any pre-existing condition (Paras 8-9).

(C) Deficiency in service - Finding of the court reinforced against the backdrop of insurer's conduct and lack of substantiated claims by the insurer regarding the health status of the deceased. (Paras 13-18)

Facts of the case:
The deceased took a life insurance policy few months prior to her death. Upon her death, the claim was filed, but denied by the insurer on the grounds of alleged suppression of facts regarding her health and income. Permanent Lok Adalat held the insurer's denial to be unreasonable, directing payment of benefits as claimed.

Findings of Court:
The court affirmed the findings of the Permanent Lok Adalat, holding that the insurer's claims of suppression were unsubstantiated, leading to a determination of deficiency in service.

Issues: The case centered on whether material facts regarding health and income were genuinely suppressed by the life assured.

Ratio Decidendi: The court emphasized that mere allegations without credible proof cannot justify claim repudiation, and that the insured’s obligation is limited to what is known to them.

Result: W.P.

(C) No.16722 of 2016 was dismissed.

Table of Content
1. summary of the writ petition and factual background. (Para 1 , 2 , 3 , 4 , 5 , 6)
2. arguments from the petitioner and opposite party. (Para 7 , 8)
3. court's analysis regarding suppression of facts and legal obligations. (Para 9 , 10 , 11 , 12 , 13 , 14 , 15 , 16 , 17 , 18)
4. legal reasoning behind the decision. (Para 19)
5. final decision and order of the court. (Para 20 , 21)

JUDGMENT :

S.K. PANIGRAHI, J.

1. Since common question of facts and law are involved in all the above-mentioned Writ Petitions, the same were heard together and are being disposed of by this common judgment. However, this Court felt it apposite to deal the W.P.(C) No.16722 of 2016 as the leading case for proper adjudication of all these cases.

2. The Petitioner/ Shriram Life Insurance Co. Ltd., in W.P.(C) No.16722 of2016, has made a prayer to quash the award dated 30.05.2016 passed in PLA Case No.319 of 2015 by the Permanent Lok Adalat for Public Utility Services, Ganjam at Berhampur directing the Petitioner/ Shriram Life Insurance Co. Ltd. to pay the death benefit under policy No.NP141400146244 with all benefits available under the said policy with interest @ 6% per annum from the date of application in favour of the present Opposite Party No.1 within a period of two months from the date of that order.

I. FACTUAL MATRIX OF THE CASE:

3. The facts narrated in the Writ Petition by the Petitioner/ Shriram Life Insurance Co. Ltd. are that the deceased-life assured (in short ‘DLA’) Sabitri Behera, mother of the Opposite Party No.1, had taken a life insurance policy i.e. “Shriram New Shri Raksha” bearing No.NP141400146244 from the Petitioner/ Shriram Life Insurance Co. Ltd. on 18.10.2014. The base sum assured for the aforesaid policy was Rs.5,00,000/- in case of death, the risk cover would be double the sum assured, i.e., Rs.10,00,000/-. The premium was payable at yearly frequency @ Rs.55,733/-. The insured died unexpectedly on 23.11.2014. The Opposite Party No.1 being the registered nominee-cum-legal heir of the DLA raised death claim and submitted all required documents as sought for. The Petitioner insurer, however, repudiated the death claim on 21.05.2015 on the ground that the DLA had suppressed material facts regarding her pre-existing diseases and her annual income.

4. The Opposite Party No.1 being aggrieved by such order of repudiation which has caused harassment and mental agony, there being no pre- existing disease to his knowledge and when the DLA has sufficient mean to pay the sum assured, alleging “deficiency in service”, approached the Permanent Lok Adalat for Public Utility Services, Ganjam at Berhampur in P.L.A. Case No.319 of 2015 claiming the death benefit along with cost and compensation. The application was supported by affidavit. The Opposite Party No.1 had produced photo copy of order of repudiation, copy of proposal premium payment receipt, copy of death certificate copy of bank pass book and copy of voter’s ID card of the DLA.

5. The Permanent Lok Adalat for Public Utility Services, Ganjam at Berhampur taking into account the factual aspect of the case, vide order dated 30.05.2016 passed in P.L.A. Case No.319 of 2015 and held the order of repudiation of claim passed by the Petitioner/ Insurance Company was neither reasonable nor bonafide. Accordingly, the order of repudiation dated 21.05.2015 passed by the Petitioner/ Insurance Company was set aside and the Petitioner/ Insurance Company was directed to pay the death benefit as stated supra.

6. Being aggrieved by the order dated 30.05.2016 passed in P.L.A. Case No.319 of 2015 by the Permanent Lok Adalat for Public Utility Services, Ganjam at Berhampur, the Petitioner/ Insurance Company is constrained to approach this Court by way of this Writ Petition..

II. PETITIONERS SUBMISSIONS:

7. Learned counsel for the Petitioner earnestly made the following submissions in support of his contentions.

(i) The life assured had suppressed about her actual income, previous ailment i.e. she was s

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