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2025 Supreme(All) 2457

IN THE HIGH COURT OF ALLAHABAD AT LUCKNOW BENCH 
Pankaj Bhatia, J.
Bajaj Allianz Life Insurance Co. Ltd. - Appellant
Versus
Shradha Padmaja Awasthi and Others - Respondents
Matters Under Article 227 No. 7467 of 2021
Decided On : 28-02-2025


Advocates:
Advocate Appeared:
For the Appellant : Prasoon Srivastava
For the Respondent: Dhruv Kumar

Insurers must comply with statutory obligations of disclosure; failure to do so prevents repudiation of claims based on misrepresentations in policy applications.

Headnote:(A) Insurance Act, 1938 - Sections 42, 45, and 51 - Article 227 of the Constitution of India - Challenge to the Permanent Lok Adalat award directing payment of Rs.50,00,000/- as compensation denied for alleging misstatement in policy application by deceased - Court held that insurers failed to comply with statutory obligations, thus confirming the award. (Paras 14, 18, 26, 29)

(B) Misrepresentation - Insured's disclosure obligations - A proposer must reveal all material facts influencing the insurer's decision; failure to do so allows the insurer to repudiate the policy. (Paras 9, 21)

(C) Agency in Insurance - Master policy holders can be considered agents in contract negotiations; thus, the responsibility of misrepresentations falls on the insurer. (Paras 31, 30)

Facts of the case:
Permanent Lok Adalat directed the insurer to compensate the claimant based on findings of material misrepresentation in the application for insurance contrary to a fully disclosed medical history. (Paras 3, 5)

Findings of Court:
The award issued by the Permanent Lok Adalat was validated, asserting the insurer failed to meet its regulatory obligations. (Paras 34)

Issues: The key questions included the legitimacy of the insurance claim’s repudiation, the duty of disclosure by the insured, and the characterization of the Master Policy Holder’s role. (Paras 12, 22)

Ratio Decidendi: The judgment underscored the principles of utmost good faith in insurance contracts, emphasizing the insurer's liability due to their failure to comply with disclosure requirements and regulatory obligations regarding the proposal form. (Paras 24, 42)

Result: The application challenging the award is dismissed, affirming the entitlement to compensation.

Table of Content
1. award details and initial arguments outlined. (Para 2 , 3 , 4 , 5 , 6)
2. contentions of petitioner and respondent presented. (Para 7 , 8 , 9 , 10 , 11)
3. statutory provisions of insurance law discussed. (Para 12 , 13 , 14 , 15 , 16 , 17 , 18)
4. judgements on good faith and material disclosure. (Para 19 , 20 , 21 , 22 , 23 , 24)
5. misstatement consequences in insurance claims. (Para 25 , 26 , 27 , 28 , 29)
6. conclusions on agent liability and compliance. (Para 30 , 31 , 32 , 33)
7. final order dismissing the claim. (Para 34 , 35)

JUDGMENT :

Pankaj Bhatia, J.

1. Heard Sri Prasoon Srivastava, learned Counsel for the petitioner and Sri Dhruv Kumar, learned Counsel appearing on behalf of the respondent no.1. None appears for opposite party no.2.

2. The present application under Article 227 of the Constitution of India has been filed challenging an award dated 21.12.2020 passed by the Permanent Lok Adalat, Lucknow in Case No. 06 of 2017 ( Smt. Padmaja Awasthi vs Bajaj Allianz Life Insurance Company Limited and another ), whereby, the complaint filed by the respondent no.1 was allowed and the petitioner was directed to pay compensation of Rs.50,00,000/- (Rupees Fifty Lac Only) along with interest @ 9% from the date of filing of the case and Rs.5,000/- (Rupees Five Thousand Only) towards litigation cost.

3. Challenging the award impugned, the Counsel for the petitioner argues that the husband of the respondent no.1 became a member in the Master Policy issued by the petitioner-Company in favour of the respondent no.3-Yes Bank for the period 28.09.2012 up to 27.09.2013. Under the policy sum assured was Rs.50/- lac and the premium prescribed was Rs.16,854/- for a term of one year. Unfortunately the beneficiary, namely, Praveen Awasthi died on 26.01.2013 and a claim was filed. The petitioner-Company carried out investigation and repudiated the claim vide letter dated 09.01.2014 on the ground that “medical consultations/ hospitalization on 23rd December, 2011 and was diagnosed of renal calculi + abscess-calf muscle with past history of anticoagulant medication, history of bleeding, history of blood transfusing and discharged against medical advice. This fact was not mentioned in the enrolment from dated 18.09.2012. These facts known to deceased life assured were not disclosed to us, hence the claim is repudiated.”

4. In terms of the grievance redressal prescribed before the Reviewing Committee, the heirs of the deceased preferred a review, which too was dismissed on 09.05.2014. Challenging the said order, the respondent no.1 approached the Permanent Lok Adalat, Lucknow who has passed the award impugned herein.

5. Before the Permanent Lok Adalat, efforts for reconciliation were taken, however, they failed. Thereafter, the issues were taken up on merit and both the parties were heard. The Permanent Lok Adalat framed two issues of determination. First being “whether the claimant was entitled for any amount of compensation towards the insurance claim”, and second being “the relief to which the claimant was entitled”. The Permanent Lok Adalat decided both the points of determination and awarded compensation in favour for claimant.

6. Challenging the said award, the present application has been filed.It is pleaded that the deceased was admitted in Sahara Hospital, Lucknow 23.12.2011 due to bleeding caused for reaction of ‘warfarin 5mg’ medicine and was discharged on 27.12.2011 and had also given discharge certificate to the investigator. The said fact, according to the petitioner, was not disclosed in the proposal/ enrolment form, which is the basis for repudiation of death claim by the petitioner. The petitioner further places on record a copy of the medical document dated 23.12.2011 showing that the deceased was discharged against medical advise by Avadh Critical/ Coronary Care Unit. Reliance is placed upon the statement of the brother of the deceased, which was given at the time of admission before the Avadh Critical/ Coronary Care,

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